Hotpoint Aquarius WD640 Front Load Washer/Dryer Logo
Posted on May 01, 2008

Hotpoint Aquarius WD640 Progressive problems now causing flooding

Hi,

I am renting a flat that has a Hotpoint Aquarius WD640 that is about 2 years old. The first problem that occurred was it was leaking from the detergent dispenser. It didn't happen with every load, just about every 3 or so. My landlord came and adjusted the water pressure. About 3 loads later it starting happening again. He came by again, and of course it would not happen when he was here even though we ran 3 cycles. He adjusted the pressure again. About 5 cycles later, is starting to POUR out like crazy, more than ever! It soaked up 3 large towels (where before it would only wet half of a towel). The weirdest thing though it there was so much soap pouring out. Almost looked like dish soap. And there was foam all in the tub. He called Hotpoint and they said it would be 200 pounds to come out. He doesn't want to pay that so he may buy a new machine. Anyway, he is coming out one more time on Saturday to look at it again. Any suggestions? Oh yeah, I forgot, today I tried to dry some jeans in it. When I opened the door after the cycle was done, water poured out. It wasn't even on a wash cycle. And now, I can't get it to drain. I have tried to pump out cycle a couple of times and I hear a hum, but it is not draining.

Thanks for any help!
Cari

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Anonymous

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  • Posted on May 17, 2008
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The problem is a blocked pump check the sump for blockages
the machinr will fill with water on dry so it can condense the steam
ps hotpoint charge 89.98 not 200

DuncanW

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  • Posted on May 14, 2008
DuncanW
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Normally if it leaks then the one way valve in the back of the machine is clogged, you remove the back, undo the jubilee clips on the 3" black hose & clean the ball.

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