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We have a payphone that the user can hear the person they are talking to fine, but the person they are talking to cannot hear them. We need parts or repair advice.

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  • mcdonata May 01, 2008

    It is a different type of handset. Thank you.

  • mcdonata May 01, 2008

    It is the solid one piece handset. I have even been searching for a replacement and all the ones I have found are the older type. Thank you. I will keep searching.

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The elements inside the handset are probably bad. The caps no longer unscrew because they are sonic welded (permanently glued) on. You have to buy a new handset and there are several types depending on the make and model of circuit board inside your payphone. Best to contact payphone.com and order from them.

Posted on Sep 01, 2013

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The handsets receiver has gone bad. Just have a technician replace the handset Or if you wanna do it yourself. The handset is like $20 and you can get them at PayPhone.com

Posted on May 01, 2008

  • Ronald Tisdale
    Ronald Tisdale May 01, 2008

    If your payphone has a handset where the mouthpiece can be unscrewed you can fix this yourself... But if its a solid formed peice like some are these days... You have to replace the entire handset. Not all the handset caps unscrew anymore.

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