Question about Apple iPod touch

1 Answer

Hearing i wont play sound out of both ears in the headphones? Can I get a new one at the store?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 250 Answers

Hello rd34227,

If the headphones are defective, you should be able to purchase replacement headphones at the store where you bought the iPod.

Depending on when you bought the item the unit may still be under manufacturer's warranty. If that is the case you should give Apple a call at 1-800-275-2273 and they can advise you whether the headphones would be covered and how to get a replacement.

Best Regards,
Ken
Go Ahead. Use Us.

Posted on May 01, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Only one ear bud is puting out sound, however when twisting the cord slightly it sometimes plays both.


This is something that happens when headphones begin to wear out. There is likely a short somewhere in the cord. There is not much you can do to fix it but buy new headphones.

May 03, 2011 | MP3 & Digital Media Players

1 Answer

I purchased this mp3 on 11th devmber. the music is not getting through to the headphones - can you help? is it powered by a battery & is one included as standard?


Hi mharrington9,

You may want to post the make and model of your mp3 player. Someone may have solved the same problem with the same player, and would then be able to give you a more specific answer than this one;

I assume you have replaced or re-charged the battery first, and that full power to your player did not help. If so, it is likely to be a problem with the headphones, the headphone receptacle, or the amplifier inside the mp3 player;

1) Headphone problem?
Get a different set of ear-bud headphones, and try them out. If the alternative set works but your headphones do not work, it's the headphones.

1a) Large headphones, small player?
If your headphones are large, but the power of your MP3 player is small, the player may not have enough power to drive the headphone speakers. If you run your MP3 player through an additional amplifier, you may then have enough power to get sound out of your headphones.

1b) Broken wire in ear bud jack?
Most of my broken ear-bud sets have failed because one or more of the wires has broken, usually at the plug-end. There are 3 thin wires; If you break the left-channel or right-channel wire, only one earbud goes out. If you break the ground wire, both earbuds stop working, or you may hear a very faint sound at full volume. If you like to solder things, it is possible to get a new plug, cut off the old one, and solder in a new one. But it may be easier to get a new set of earbuds.

2) Broken Receptacle?

Plug your ear-buds into a different, working MP3 player. If the ear-buds work, then
Plug your MP3 into a computer through the data cable, and try to play something through the computer.
If the MP3 works through the data cable, something is wrong with the receptacle for your ear-bud plug.
You may be able to get your MP3 player replaced under warranty, since the purchase was recent. Or, if no warranty and you feel adventurous, take the back off and try to re-solder or replace the receptacle-- Though this usually ends in irreparable damage to the MP3 player :-\

3) Broken MP3 player?
If you can't get any music to play through the data cable or the computer, something is seriously wrong with the guts of the MP3 player. Try for a warranty replacement if you can.

Best of luck, mharrington9

Dec 12, 2010 | MP3 & Digital Media Players

1 Answer

Itouch speaker playing while headphones are connected.


1> Disconnect the ear buds from the itouch

2> Reset the ipod - by holding down the sleep wake button and the home button at the same time until you see the apple logo - the ipod will reboot

3> reconnect ear buds mace sure they are flush with the top of the unit ( no gaps )

play a song to test

**If it is still playing out of both - call apple for repair or go to apple store

May 10, 2010 | Apple iPod touch

2 Answers

The speaker on my ipod plays even when my headphones are plugged in. How do i turn off the internal speaker?


un plug ear buds
reset ipod by holding menu and center at the same time for 30 seconds till you see the apple logo - - then reconnect ear bus make sure they make a clicking sound and there is no gap
play a song to test

Apr 05, 2010 | Apple iPod nano

1 Answer

My ipod video 30 GB is only playing sound out one ear.


one of the connections in your ipod is broken/bent. there is no good way to fix this youself. contact apple or go to your nearest apple store to have them fix it

Aug 06, 2009 | Apple iPod MA446LL/A MP3 Player

2 Answers

Ipod (30 G) earbud jack only plays out of one ear


Does this still happen with a different pair of headphones? If not, get another pair. If the same behaviour with any headphones you will need to contact Apple if still in warranty to get it repaired.

My bet is with the headphones not the IPOD.

Good Luck

Mar 18, 2009 | Apple iPod MA446LL/A MP3 Player

1 Answer

Only Getting Sound Out Of One Ear In Headphones


go on eBay and buy a new audio jack.

I had the same issue. Gradually it became worse and worse (on the sound cutting out more frequently out of one ear or being really silent at best) and I replaced the audio jack by buying a new one on eBay. Or if you are not the do-it-your-selfer and you got money, bring it to an iPod store that preforms repairs. When you order it on ebay, if it is really cheap, it usually ships from China or something and it might take a couple weeks. But saves you some bucks!

Jan 27, 2009 | MP3 & Digital Media Players

1 Answer

I hear more from my right side of my ipod with headphones


There is 2 possible reasons this is happening, 1 is that you have better hearing in your right ear or it's possible that your headphones are tangled and if they are the sound waves will not come through fully.

Oct 28, 2008 | Apple iPod nano

1 Answer

My Headphone JAck is messed up


if it is infact the headphone jack, you can definitely buy a new jack and replace it..since your warranty is up, it wont matter if you open the ipod. youtube has several videos on opening the ipod and replacing the headphone jack

Aug 12, 2008 | Apple iPod MA446LL/A MP3 Player

Not finding what you are looking for?
Apple iPod touch Logo

Related Topics:

50 people viewed this question

Ask a Question

Usually answered in minutes!

Top Apple MP3 & Digital Media Players Experts

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Raisin Brann

Level 1 Expert

28 Answers

nexrad_chris

Level 2 Expert

117 Answers

Are you an Apple MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...