Question about Computers & Internet

1 Answer

Computer virus? i have a desktop hp pavillion and the other day a bunch of advertisments kept popping up and today when turning on computer, the screen went red (my icons were still ther)esaid my computer has been infected. I turned it off and now when I turn it on the screen is blue (with no icons) and has a little box that says "systray loading personalized settings" and nothing will happen after that.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 5,568 Answers

Ouch! Since HP tweaks Windows, you may have a lot of fun (not!) getting back on the air.

The problem was caused by landing on a site that is probably on the Restricted Sites list maintained in Internet Explorer and you apparently don't have it installed; it isn't installed by default since it is constantly changing. You can find this on a number of different sites and is no problem to install.
Once installed, it will not allow you to log on to dangerous sites although you can bypass this security if you are foolish.
Also, you need to install Windows Defender available at the Microsoft website.

If you are not currently running an antivirus program, you can get one free at www.grisoft.com

First though you will likely have to go through a reinstall of your operating system using the disks that came with your system.
If the infection is bad enough, you may end up losing anything of your own creation by doing a complete system install.

Try tapping the F8 key while turning the power on. This (depending on your Windows version that you should ALWAYS mention) and choose the step-by-step selection to see if you can trap what you are dealing with.
Unfortunately, unless you are steeped in the arcane **** that is normal, you may not notice anything ABnormal loading.

It may be necessary for friend to download software to disinfect your system before you can restore it.
Have the friend look for 'virus removal' software. Sites that offer this should have instructions on how to proceed with their tools.

Good luck and install the software I mentioned earlier.

BTW, MANY porn sites have this kind of junk on them and hundreds of other apparently 'helpful' sites.
That Restricted Sites list is NOT a luxury and should be updated frequently.

Posted on May 01, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

On my home computer, we keep getting pop ups when i am on internet explorer. I never had this problem before it just suddenly happened. I have trend micro antivirus installed and when i do a system scan it...


Its not a virus its spyware, if you have windows defender installed give your system a thorough scan and make sure its updated first. If you dont have that program download it from here or you can choose from many other anti-spyware programs. Cheers and please vote

May 20, 2011 | HP PAVILLION DV6841TX PC Desktop

3 Answers

Virus Troubles


1, get Real Anti Virus Protection. Norton or McAfee. 2 all is not lost. McAfee offer several solution in what they call Stinger. Norton will scan the computer before it tries to install and will remove your problem files as will McAfee. This is basically a bogus add someone clicked on that allowed it to install and until you get it gone it's going to keep popping those false adds up trying to get you back to the hack site that gave them to you to begin with. Download Stinger from McAfee for free and run it from a floppy or USB drive or Buy Norton and do the install. In fact, you could get the free trial and install that of either of these and they will clean your problem.

Jun 26, 2010 | HP Pavilion a450n PC Desktop

1 Answer

2 month old hp pavillion, had troubles since purch...


Your computer is infected. Remove the current anti-virus and install

www.kaspersky.com

May 19, 2010 | Computers & Internet

1 Answer

Clock in computer will not maintain time and date


Yes it very probably is the CMOS battery, time is kept counting electric pulses, when the computer is turned on there is power and memory to do this, but when it is turned off it relays on the battery to keep this an some other settings, maybe you're receiving a warning at boot time. Check this guide for replacing such batteries:

http://www.computerhope.com/issues/ch000239.htm

May 13, 2010 | HP Pavilion a350n PC Desktop

1 Answer

My hp laptop will only show black when I logon to it


i had this same problem just 4 months ago. its caused by a virus and i think it was b'cuz of autorun.ini and so go to www.kaspersky.com, and download it and update it, and it'll find your virus. but also, u gotta re install windows and dont plug any hard drives in your computer until u've fixed the viruses on your computer. if u want to save your stuff, then right when u've booted your computer, hit F8 a bunch of times to go to safe mode and hopefully u'll be able to get on then back up your stuff to your hard drive. do you have your operating system disk? u mite need that or HP computers usually have a built in hard disk where it can reset windows for u. but do that and u may just be able to use windows once and when u shut down, thats usually your last time that u'll see it so dont shut down. try CTRL+SHIFT+ESC and that'll bring u to task manager but the virus u have probably has disabled that but try it anyways, and when or if it pops up, hit file>new, and type explorer.exe and your desktop will pop up.

Dec 24, 2009 | HP Pavilion TX2000Z Notebook

2 Answers

Screen going white computer stopping


Update video card drivers. Start there and if that doesnt not fix problem we will move on to other things.

Jan 13, 2009 | HP Pavilion a1130n (PX769AA) PC Desktop

1 Answer

Computer keeps restarting due to a possible virus?


Try to do a system restore to a few days before the popups started.

Dec 16, 2008 | HP Media Center PC 873n (P9875A#ABA) PC...

1 Answer

HP Desktop Pent 4 randomly shuts down and restarts on its own


Hello,

That is a power failure, please try change the power supply..or test the voltage in the wall outlet if it rate 220 volts if not then power supply is the main causes. Sometimes the software's got conflict due to virus infections.

try to scan your computer with a potent antivirus maybe it help.

melnavz

Oct 23, 2008 | HP Pavilion a1410n (ER890AA) PC Desktop

1 Answer

Trend Micro anti virus security updates


Down load the update. If you do not the signature file that is used will not reflect the latest virus's out there. It is not an advertisement.
If you are concerned about ads popping up Adblock (free on the internet ....eliminates a big bunch of them and requires you to do nothing). You might want to check that out. Also, since it appears you may not have read the Trend anti-virus information I encourage you to understand what it does and how you set it up properly. If it is similar to Avast or Avg (the two most popular free anti-virus programs) you need to specify what it is to check for.
This one learning exercise is EXTREMELY important...fail to do it and it is not a question of if....only when you will get zapped and zapped can mean everything goes away. Be careful....Tango

Jan 26, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

30 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...