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Computer virus? i have a desktop hp pavillion and the other day a bunch of advertisments kept popping up and today when turning on computer, the screen went red (my icons were still ther)esaid my computer has been infected. I turned it off and now when I turn it on the screen is blue (with no icons) and has a little box that says "systray loading personalized settings" and nothing will happen after that.

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Ouch! Since HP tweaks Windows, you may have a lot of fun (not!) getting back on the air.

The problem was caused by landing on a site that is probably on the Restricted Sites list maintained in Internet Explorer and you apparently don't have it installed; it isn't installed by default since it is constantly changing. You can find this on a number of different sites and is no problem to install.
Once installed, it will not allow you to log on to dangerous sites although you can bypass this security if you are foolish.
Also, you need to install Windows Defender available at the Microsoft website.

If you are not currently running an antivirus program, you can get one free at www.grisoft.com

First though you will likely have to go through a reinstall of your operating system using the disks that came with your system.
If the infection is bad enough, you may end up losing anything of your own creation by doing a complete system install.

Try tapping the F8 key while turning the power on. This (depending on your Windows version that you should ALWAYS mention) and choose the step-by-step selection to see if you can trap what you are dealing with.
Unfortunately, unless you are steeped in the arcane **** that is normal, you may not notice anything ABnormal loading.

It may be necessary for friend to download software to disinfect your system before you can restore it.
Have the friend look for 'virus removal' software. Sites that offer this should have instructions on how to proceed with their tools.

Good luck and install the software I mentioned earlier.

BTW, MANY porn sites have this kind of junk on them and hundreds of other apparently 'helpful' sites.
That Restricted Sites list is NOT a luxury and should be updated frequently.

Posted on May 01, 2008

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Posted on Jan 02, 2017

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