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Posted on Aug 17, 2010
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My camera its a A830 / it tells me it has a lens error what should i do thank you :) when i push the power butten it tells me it has a lens error and then shuts off

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  • Master 1,382 Answers
  • Posted on Aug 17, 2010
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Joined: Aug 27, 2009
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Hi,

Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to auto focus while the lens is extending, hopefully seating the lens barrel guide pins in their slots. Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).

Thank you!

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1helpful
1answer

My camera is an A830 when I turn it on it says "imagination at work" then says "lens error" and shuts off. Is there anyway I can fix this?

Lens unit dirty,sand or some liquid inside,also af motor locked moleill.Moust disassembly the lens unit and carefully clean.
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I have a GE A830 but the optical zoom did not move,

Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea
0helpful
1answer

Having trouble with lens error message

try these:-
  • connect it to pc and on it
  • vaccum the barrel of lens
  • changing mem. card and batt. for 2min.
  • shake it.
  • on and off in different positions
  • hit the part near lens softly with palm (trust me this made mine work)
0helpful
1answer

Screen reads "lens error!"

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.
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Lens error

Problem: dust in the gaps near lens which makes it jammed. Effect: the sceen shows blk color. Solution: just blow over it or vaccum it.
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Ge A835 camera has lens error

Problem: dust in the gaps near lens which makes it jammed. Effect: the sceen shows blk color. Solution: just blow over it or vaccum it.
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Camera shuts down says lens error

This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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Lens error message when turning power on

Did you drop this camera anytime in the near past , if so then it apparent that the barrel assy is off aligment , jammed or broken. Very common problem with dropped cases. If not then you have a sticky/defective motor/sensor which is not allwoing the barrel to complete it startup cycle. There is nothing much as user you can do to sort this problem out , instead take it to a camera reapir centre. best of luck
0helpful
1answer

Lens

Call 800 730 6597 and we will replace it if it is still in warranty

Trevor Gordon
Senior Customer Tech
General Imaging Company
(Exclusive GE Digital Camera Licensee)
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