Question about NorStar M7310 Corded Phone

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Hold reminder beep

I cannot find the manual for my Meridian Northern Telecom M7310 NT8B20 corded phone... We have it set to beep every 30 seconds when a line is on hold. How do I change it to not beep? And how do I turn it back on? (I need to leave a couple lines on hold all day, while I'm the only one in the office, but I want the feature back on tomorrow).

Thanks for your help!

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  • Tessa926 May 01, 2008

    I've already read that. It does not say anything about the hold beep. It only tells you how to store speed dials and how to make a phone call.

  • Anonymous Jan 28, 2009

    I have the same problem, the on hold beep and I need to turn it off so our oh hold audio machine can play on hold. can you send me the guide as well?


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Link to a m7310 manual, might help

you will need adobe reader

Posted on May 01, 2008

  • mark hudson May 02, 2008

    if you want, give me your email and ill send you this guide i found, too big to post. it will have to be before 5pm today tho cause its on my works pc


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1 Answer

I added new line at Norhern Telecom Meridian System but line is not shown on my M7310. How to add line on phone

First press feature *0 then the intercom button this will tell you the extension number. write this down.
Press feature **266344
then 266344
should now say terminals and sets on the phone.

press 1st lit arrow on the left side of phone

enter extension number or press find and enter extension number.

press the top arrow on left side of phone until you see line assignment

press list

when you get to the new line press change until the line says appear only(no ring) or appear and ring(rings on the phone)
press rls when done

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Incoming calls only ring on one phone!

that's a setting within the PBX system. See if you can find your user manual, or contact a business telecom company to see if they can provide you a copy.

Jun 11, 2010 | NorStar Meridian M7310 Phone

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Ris, Hold and Feature Buttons

Have you tried unplugging the set?

Try unplugging the set wait for about 15 seconds then plug the set back in... i he set will flash for a while, stop, and flash for awhile... just be patient and it will return.
Then test to see if the Feature, Rls and hold buttons work again.

PS those buttons are hard coded, and cannot be erased, they may fail, but they will not erase.

Maybe you also have a stuck button, that is affecting the set?

Jun 01, 2009 | NorStar Meridian M7310 Phone

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Try to cancel a function on my phone

If you are French it means: Appel reçu
If you are English it means: Call Received

To change your phone back to English, goto the set giving you issues
-> press the FEATURE button
-> dial * 5 0 1

This will change your telephone set back to the English language.

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On hold alert

You probably need to be more specific as to which tone is annoying :-)

The ON HOLD source is what the caller hears when he's put on hold. It can be adjusted in SYS programming to Tones, Music, or None.

The HELD REMINDER tone is what your phone does when you put a call on hold. It can be set for none to 180 seconds in 30 second increments (at least on a CICS).

The programming is done using a 7310 or better phone in system programming.


Sep 03, 2008 | NorStar M7310 Corded Phone

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Only First Phone in the system will ring on incoming calls

These manuals are available on the norstar web site.

Jul 08, 2008 | NorStar M7310 Corded Phone

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i emailed my manual to you

hope it helps

Jun 13, 2008 | NorStar M7310 Corded Phone

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