Model MSD2456DE Maytag Side by Side. The freezer is not freezing but is cold. I see ice built up on the back wall behing the shelves. Not sure if this is related but for the past couple of weeks, in the refrigerator side, at the top on the right side there has been a clicking noise that would come and go.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Maytag side by side not defrosting....
You have the signs of a defect in the defrost system which is indicated by the frost buildup on the back wall. This also affects the refrigerator. Call the dealer you purchased it from and request a service tech.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Check for ice / frosting inside the freezer .... If present you probably have a defrost problem.... This causes the freezer coil to ice up and block the air flow ... the causes could be a bad defrost heater , defrost timer, defrost sensors, or control board. Also make sure that the condenser coil is clean. remove ALL dust with a vacuum and a coil brush .the coil is located either on the bottom or on the back side of the unit... You didn't give the Make and model #
It could be many things. My first guess would be the defrost. The coil that gets cold in your freezer builds ice on it and the only way to get the ice off is to run a heater near the coil long enough for the ice to melt. All freezers have something built in to defrost and domestic are typically just an electric heater on a timer. When your freezer stops working again, you may want to pull open the panel of your freezer and see if your coil (a heat exchanger that probably looks a lot like your car radiator) is covered in ice. If it is, it could be the timer or the actual heater that is bad.
Defrost problem: 3 components. Defrost Heater. Timer (circuit board or motorized) & Thermostat. Remove cover on the inside back wall (usually 6 screws). Note frost pattern. (bottom of evaporator coil) Put refrigerator into defrost cycle and note the defrost heater come on, or not. (careful heater can glow red hot)... Unplug Frige and test defrost components. Replace bad component... Refrigerator should defrost every 8 hours. when the cycle slows or quits the freezer will freeze over the evaporator coil and no air flow = no cold air...
It sounds like the evaporator fan is hitting ice that is built up on the evaporator coil. When it's making the noise, open the freezer door and see if it stops.
(Most models are wired so that the evaporator fan cuts off when the freezer door is open.)
Check the inside back, lower panel of the freezer for ice built up or frost on it. If there is, you have a defrost problem that is most likley a bad heater. It's located around the coil inside the freezer behind the panel you will be looking at. The defrost problem would explain the freezer not freezing ice cream.
Check the back wall of the freezer section for any ice buildup. This would be from a failure to defrost and requires parts. Check the freezer side for the evaporator fan motor. Is the fan motor running? If not a fan motor is needed. If there is ice on the back wall of the freezer you can activate the defrost control by turning the cold control thermostat OFF then back ON "3" times. Once you activate the control listen closely in the freezer side for a sizzling sound. This would indicate the defrost thermostat and defrost heater are good and the defrost timer needs replacing. If there is no sizzling sound after 20 minutes,the defrost thermostat and possibly the defrost heater need replacing.
if there is ice on the back pannel then your defrost element has gone bad. look at the back of the freezer and see if you see ice on back wall then that will be the problem all so check speed of evap. fan if rotating to slow this will cause a problem also in freezer....
Without knowing the type of fridge(side by side, freezer on top etc.) all I can offer is this: Somewhere between the freezer and the fridge there's an opening thermostatically controlled to transfer cold air from freezer to the fridge. Most have a fan to move the air. So either the fan (if so equipped) stopped, and need to replace, or opening is stuck closed, or plugged. If freezer is working fine, this is the only problem I can think of. Hope this helps
is it frozen up? do you have any air flow thru the air tunnel from the freeze to the fridge? Check your air flow with the door switch pushed in. also check to see if the damper door opens...
1) if it is iced up you have a defrost problem. most likely a defrost timer. Turn off or unplug untill all the ice has melted off the evaporator back of the freezer..plug back in and it will work fine untill the ice builds up again. if this work you do have a defrost problem.. if not let me know and we can go deeper...