Question about Samsung SCX 4200 All-In-One Laser Printer

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Have a sumsung printer/fax/copier model # SCX-4521F and I am getting an error (Open Heat error) it will not print from my c omputer or print my incoming faxes, what do I need to get done.

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  • Anonymous May 22, 2008

    Please describe the specifics of your problem below. We'll add
    your post as a comment to 42Brent's Have a sumsung printer/fax/copier model problem, and notify you when a new solution is offered.

  • Anonymous Sep 11, 2008

    please send me the solution asap,

  • corarey2000 Sep 12, 2008

    on the dell it says (OPEN HEAT ERROR) fax waiting

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Where exactly are the two heavy wires and the fuser?
Do we have to open the to the copier?

Posted on Sep 12, 2008

  • corarey2000 Sep 12, 2008

    thank you for your assistance

    this is wonderful.

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The Dell 1600 is made by Samsung, so all posts explaining this problem for Dells apply to your machine also.

If I understand correctly, the Open Heat error indicates that the sensing circuitry for the fuser has detected that the fuser is not heating up. This can occur because either the sensing circuitry isn't detecting correctly or the fuser actually isn't heating up. Probably the latter in most cases.

How to fixya? Probably install a new fuser and you'll be fixed. Want to be sure before you spend $$ ?? Pull the fuser out. You will see a wiring hookup with two heavy wires that supply 110V to the heating lapm. Connect an ohm meter across the two wires that are on the FUSER. A good fuser will read around (0) ohms - complete circuit. A fuser with a bad lamp or a bad thermostat will read infinite resistance (open circuit).

The thermostat is probably available as a separate item. It's probably about $15 from several online sources. I believe you will need a JC47-00013A. I could be wrong. You'll need to do some research if you find that to be the problem.

Posted on May 11, 2008

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