Use the Samsung Media Center to transfer files - make sure you installed the install CD first - available at Samsung website if you have misplaced the software.
Firmware upgrade if the methods fail to resolve.
http://www.samsung.com/us/support/download/supportDown.do?group=&type=&subtype=&model_nm=YP-T10JAB&language=&cate_type=all&dType=D&mType=FM&vType=R&prd_ia_cd=03040200&disp_nm=YP-T10JAB
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