I have the Dell 2350 wireless router. (Also, a telephone adapter for the digital phone and a cable modem.) I've been using this set up for 3.5 years with no problems.
Now I lose my internet connection only on my wireless computer when the phone rings. I updated the firmware last week, but it didn't help anything.
Assuming I need to replace the router, do I need to buy a new wireless adapter along with the new router? I guess I'm asking if the internal adapter in my computer has to match the wireless router? Should I just buy another Dell router to keep it simple?
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Most likely you will need to reconfigure the router back, please revert back with some of the information listed below.
2. Kind of Internet connection(Cable, DSL, Satellite,etc...)
3.last time you used the router for Internet connection.
there might be a wireless setting that is not yet set properly on your son's laptop. If there is a wireless security enabled on your dell router, you have to enter that so that the laptop will connect. Also, if you are using Windows xp or vista, you can try to remove the preferred networks first before reconnecting.
If the same problem occurs, you can try changing the channel on your router and make sure that the SSID set is personalized. If this still does not help, you can try bringing your son's laptop to a hotspot to check if it can connect. If it doesn't then the problem is on the wireless adapter of the laptop, you can try to update the drivers for that one.
If you encounter any problems, just click on the ask me button and I'll help you with your concern as soon as I can.