Question about HP Officejet Pro K5400 All-In-One InkJet Printer

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OUT OF PAPER

Newly installed printer, working ok for 2 weeks, today, send a print task, makes all the right noises as if carrying out the task, rollers clicking etc
but then comes up with error message 'out of paper' though it isn't

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The printer will attempt to pull in a sheet of paper out of the tray. If none is pulled, this is noted because a microswitch is not closed by the paper sheet as it goes by. This is the cause of the message. Check to be sure that the rubber roller that grips the paper initially is clean. I'll leave further comments to Benimur our local printer expert.

Dan

Posted on May 01, 2008

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