Question about Brother MFC-5840CN All-In-One InkJet Printer

1 Answer

Drivers fail to install

Have tried all three downloads files on the below page, 32bit vista, running the setup file of the first gains the error number: 0x80040705 and message: String accessed out of bounds.
The others have no discernible setup file, and letting the device manager search for them fails to yield positive result, connected by the supplied USB cable only gives a name of "Unknown device"
http://welcome.solutions.brother.com/bsc/public/as/au/en/dlf/download_index.html?reg=as&c=au&lang=en&prod=mfc5840cn_all&type2=1&os=74&flang=English&dlid=

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Ok try this LINK. BUT>>>>>>>>>>>>>>>>>
download the uninstall tool first and make sure all software has been uninstalled as parts of it will interfear with new install of software that is why you get the error code.
also after un install pls do a full reboot.
Good luck you should have no problems

Posted on May 10, 2008

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http://support.microsoft.com/kb/937187


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Chose to download the file in my documents when asked.
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  • Unplug printer USB.
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