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I have an hp photosmart 7960 The problem that I have that I need advice on is that when printing on photo paper the photo comes out green When printing on plain paper the photo comes out O K in its natural colours as it should be Would you be so kind as to inform me what bthe problem may be Thank you Danny Milner

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Either the green ink jets hole is fault or else either inks are not flowing correctly

Posted on May 01, 2008

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Hi,

Which brand of photo paper are you using?

Posted on May 01, 2008

  • Damen Wong
    Damen Wong May 01, 2008

    Is it original HP paper?

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You need to set the paper type in the printer settings before printing

start -> control panel -> printers -> right click on your priter and select properties. there you will find the settings, look around there is a page on paper settings.

try changeing those and print again. (select photo paper)

Posted on May 01, 2008

  • Ekse May 01, 2008

    I dont have my printer installed right now so I cant exactly point you to the right page but



    have a look in the printing preferences tab, if you dont see a tab like that then try the button on the general page (first page when you opend the printer properties)



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