There is a reset switch a small hole through which you can use an office pin to reset. After this use the USB cable to charge from your PC. If any file was loaded use the PC to get access to the memory. Do a full scan of the memory and delete any malware in the sansa.
After this the set might take up charging,if not you must be able to get warranty on the device if it was bought with warranty.
Hope you try this out. good day
My sandisk clip 2g version vo2.01.32a no longer shows that it is connected to my computer
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