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Mcafee services are not working currently

We have purchased a Dell Computer(with pre installed Mcafee Security) bearing the Service Tag number 99R61BS.The Mcafee services are not working currently and when we try to reinstall Mcafee with the CD provided we are not able to.So kindly guide us as to how to proceed with the installation.
Thank You

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Http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
this will interactively remove mcafee, then use install cd to re-install.

Posted on May 01, 2008

  • Mark Williams
    Mark Williams May 01, 2008
  • Mark Williams
    Mark Williams May 01, 2008

    If you want a free Anti-virus software that, in my opinion, is better than Mcafee...Try AVASTFREE

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Search dell serial number F4KPSF1


That number is actually a Dell "Service Tag" number. If you go to support.dell.com you can punch in that number on the first page in the "service tag" field and you can view all sorts of information relating to the computer. Serial numbers, drivers, installed components, etc. will all be available.

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How to Find the Dell Part Number for a GX270 Replacement MotherboardIf the...


How to Find the Dell Part Number for a GX270 Replacement MotherboardIf the motherboard of your Dell OptiPlex GX270 desktop computer starts to malfunction, find the replacement part number online by obtaining the Dell service tag located on the back of your equipment. The service tag is made up of five to seven alphanumeric digits and is specific to your desktop computer.<br /><br /> <span>Instructions</span><br /> <ol> <li>Unplug your GX270 desktop computer and turn the device around to the back.</li> <li>Locate a white bar-coded label affixed to the side of your desktop computer. The service tag for your computer is imprinted on this label.</li> <li>Visit the Dell upgrade and replacement parts web page and enter the service tag for your computer into the "Service Tag Search" field. Click "Search."</li> <li>Navigate to the "Compatible Parts" Section and click the category "System Drives." Type "Motherboard" into the search field, then click the "Search" icon.</li> <li>Click the link for the GX270 motherboard. Scroll to the section "Component Part Number" to locate the GX270 motherboard part number.</li></ol><br /> <span>Other Tips</span> <ul> <li>Also find the part number for your GX270 motherboard within the "Replacement Parts" section of your owners manual.</li></ul><br /> <span><span>References</span></span> <ul> <li><a href="http://www.dell.com/downloads/us/products/optix/gx270_spec.pdf">Dell: Dell OptiPlex GX270 Overview</a></li> <li><a href="http://support.dell.com/support/DPP/Index.aspx?c=us&l=en&s=gen">Dell: Product Support for OptiPlex GX270</a></li> <li><a href="http://support.dell.com/support/topics/global.aspx/support/en/identifyyoursystem?c=us&cs=19&l=en&s=dhs&%7Elt=popup&%7Emode=popup">Dell: Find Your Service Tag</a><br /></li></ul><br /> <span><span>Resources</span></span> <ul> <li><a href="http://accessories.us.dell.com/sna/DellPartsFamily.aspx?c=us&l=en&s=dhs&%7Eck=anav&category_id=7566&ST=dell%20replacement%20parts&dgc=ST&cid=17745&lid=774124&acd=sqx784iXu,5531454746,901pdb6671">Dell: Replacement Parts Web Page</a></li></ul>*please leave a ratings if this information is helpful and beneficial to you.<br /><br /><br />Regards<br />MultilinkEnt.

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RESTORING A DELL COMPUTER OR LAPTOP BACK TO AS NEW CONDITION. If you do not...


RESTORING A DELL COMPUTER OR LAPTOP BACK TO AS NEW CONDITION.

If you do not have a RECOVERY CD then contact Dell to purchase this Recovery CD for your model Dell computer or laptop.
Boot up using the Recovery CD and follow the instructions.

The other way is to re-install Windows using a Windows installation CD; it must match the Windows version on the Windows Product Code label on the bottom of your laptop or on the side or back of the desktop computer.

Boot up using the Windows installation CD and follow the instructions.
Next install all of the Dell's computer/laptop device drives.
Next install the Windows service packs (SP2 & SP3 for XP, SP1 & SP2 for Vista)
Next Activate Windows via the Internet or by phone.
Next install all your programs - Microsoft Office, anti-virus etc.
Next click on Start - Programs - Windows Update (for the latest updates).
Next copy your data back to the computer/laptop.

The device drivers for your model computer/laptop can be downloaded from the Dell WEB support site.

To download the drivers from Dell WEB site, select your model desktop or laptop, or a better option, type in the Service Tag number,this is printed on the label on the bottom of the laptop and on the back or sides of a desktop. (If the Service Tag label is missing then go the BIOS setting and on one of the BIOS pages, the Service Tag number will be displayed). The Service Tag will open the page where the drivers specific for your model computer/laptop are located. Also make sure you select the Windows XP or Vista version of the drivers for your Windows operating system. Click on this link to download the drivers: -
http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen

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You can download the audio and device drivers from Dell WEB site, the support download page. Make sure you select your model desktop or laptop, better still, type in the Service Tag number, it is printed on the label on the bottom of the laptop and on the back or sides of a desktop. (If the Service Tag label is missing then go into the BIOS setting and on one of the BIOS pages, the Service Tag number will be displayed). This will open the page where the specific drivers for your model computer are located. Also make sure you select the Windows of the drivers for your Windows operating system. Click on this link to download the drivers: - http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen

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Try downloading the drivers using the service tag.
DellYou can download the device drivers from Dell WEB site,the support download page. Make sure you select your model desktop or laptop,better still, type in the Service Tag number, it is printed on the label on thebottom of the laptop and on the back or sides of a desktop. (If the Service Taglabel is missing then go into the BIOS setting and on one of the BIOS pages,the Service Tag number will be displayed). This will open the page where thespecific drivers for your model computer are located. Also make sure you selectthe Windows of the drivers for your Windows operating system. Click on thislink to download the drivers: - http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen

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What is a Dell service tag?


When you buy a new computer from Dell, it comes with a service tag affixed to it. The service tag is a barcoded sticker put on the computer's case that makes your specific computer easily identifiable by Dell for repair, service, or support purposes. If you go to the Dell website (Support.Dell.com) and enter your service tag, you can view a list of drivers for your computer, so you can see at a glance if any of your current drivers are out of date and easily download any updates. You can also see your computer's specs and other details.

On a desktop computer, the Dell service tag is typically located on the back of the computer. On a laptop, it's probably on the bottom. It is a rectangular white sticker with a short barcode and a mix of five to seven letters and numbers underneath the barcode. Depending on your system and how it was set up, you may also be able to find your service tag number through your computer's setup utility. (If you have an OptiPlex GX280, for example, the service tag can often be viewed in the CMOS settings.)

In addition to computers, Dell also affixes service tags to their other products, including routers, TVs, and printers. Knowing your service tag number can make using Dell's online or phone support much easier. It's a good idea to write the service tag number down somewhere or store it in a file, in case the sticker peels off one day.

on Jun 08, 2010 | PC Desktops

1 Answer

I have a dell optiplex 740, and i was looking into doing a factory restore, do i need a cd to restore it, or can i just continue with out it, by pressing the f8 option upon restarting the computer?


If you do not have a RECOVERY CD then contact Dell topurchase this Recovery CD for your model Dell laptop. Boot up using theRecovery CD and follow the instructions.
The other way is to re- install Windows using a Windows installation CD; itmust match the Windows version on the Windows Product Code label on the bottomof your laptop. Boot up using the Windows installation CD and follow theinstructions. Next install all of the Dell's computer/laptop devicedrives. Next install the Windows service packs (SP2 & SP3 forXP, SP1 & SP2 for Vista) Next Activate Windows via the Internet or by phone. Next install your programs - Microsoft Office etc. Next click on Start - Programs - Windows Update (for thelatest updates).
The device drivers for your model computer/laptop can be downloaded from theDell WEB support site. To download the drivers from Dell WEB site, select yourmodel desktop or laptop, or a better option, type in the Service Tag number,this is printed on the label on the bottom of the laptop and on the back orsides of a desktop. (If the Service Tag label is missing then go the BIOSsetting and on one of the BIOS pages, the Service Tag number will bedisplayed). The Service Tag will open the page where the drivers specific foryour model computer/laptop are located. Also make sure you select the WindowsXP or Vista version of the drivers for your Windows operating system. Click onthis link to download the drivers: - http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen

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1 Answer

I own a dell studio 1535 model.its a dubai purchase.i would like to transfer the sevice tag to india.so i will get free service from the company.my current service tag number is 32w4x3j


Hi. I am actually a technical Support specialist with Dell. Go to this link www.dell.com/dhs/globaltagtransfer. Follow and fill-out all the required information on that site. You can also call you customer care department in India. I'm not sure with their number because I'm with the australian support region, but normally, doing the transfer on our website should work fine. thanks. Don't hesitate if you have some question.

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1 Answer

The mother board on my computer was changed last week. The attempt to re-install my McAfee Total Protection for Small Business, which I purchased with my computer from Dell in August 08, failed. The key...


Dear rosemarycg ,

There can be several causes to your problem.

1. Captured cookies

Every time you install an application on your computer, it is communicating with a remote center, in your case with McAfee Security Center. In order to be able to do so, it installs a small widget on your computer, to identify your settings and login information by the remote server. It is possible that somebody hacked into your computer while somehow your protection was down, and made a copy of the cookies. As a matter of fact it is possible that the intruder got acces to your registration data with Mc Afee and it is using illegaly your personal keycode.

Suggestion: - write or call McAfee and explain them all the situation and ask for a new keycode.

2. Expired licence

Usually the licence for anti-virus or other software applications, provided together with an electronic equipment, have a promo quality first of all. As a matter of fact, the duration of a licence is for a limited period of time.

Suggestion: - check if there exists any data related to licence expiration date

3. Limited number of install attempts

Some software providers are using the system of limited number of installs, especially if the software is acquired as a promo package with an IT&C equipment.

Suggestion: - check when you install the software if in the agreement is specified something about limited number of install attempts

I hope some of the info I provided may be useful to you. If you have any questions, please dont hesitate to contact me.

Oct 29, 2008 | PC Desktops

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