Question about Pentax Optio 50L Digital Camera

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Videos cannot be transferred to the PC (Windows XP)

The sw version is V1.00. I can transfer photos to the pc but when camera has videos, windows XP sends an error message closing the windows. The videos can be executed successfully in the camera.

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  • tom64 May 02, 2008

    I have deistalled/installed QuickTime and now it works fine.

    Thanks a bunch.
    Regards.

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Maybe you need a movie playback application that should be installed on your computer that supports the file format of the video from the camera. I believe the video file format from the camera is mpeg. You may try Quicktime player whick also works with Windows.

http://www.apple.com/quicktime/player/

Or you may try VLC Media Player.

http://www.videolan.org/vlc/

Posted on May 01, 2008

  • ritzcheese
    ritzcheese May 07, 2008

    You're welcome tom64.



    If in case you will have any computer related problems, wether it's the computer itself or peripherals, gadgets or devices, you may want to try to go to this link for help.



    http://www.supportrix.com/SUPPORTRIX/Mai...



    They offer free technical support in the meantime. Just use the promo code "supportcall".



    Have a nice day ahead!

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