Dishwaser not rinsing properly

I had this problem twice with my Bosch and both times required different fixes but they both worked. 1. I got this one out of the manual. Make SURE that you push the upper rack totally back. There is a connection back there that fits into a fitting on the back of the rack and pushes the water through the upper arm. 2. I had taken off the extra rack that attaches to the back of the lower rack. Then I put it back on wrong. It should not have the prongs appearing behind the rack. Both of these situations caused cloudy/dirty dishes. Also, because of the lack of water, it clogged up the filters. Remove the filters and clean them well. Then make sure you have neither of these issues going on. My dishwasher returned to great washing.