Question about Logitech Quickcam IM 961361-0403 Webcam

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Facing trouble while switiching to VGA or higher mode

Hi...it seems I am having minor problem with my quickcam IM...My OS shows error when ever I tried to switch VGA or 1.3 mega pixel mode under the "select image size"...its just not supporting at all these modes...why??

OS ~ winXP SP2..

solution is anticipated soon..

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  • Logitech Master
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According to logitech if your camera indeed is Quckcam Im personal web camera

then the maximum resolution is
640 x 480 (VGA)

Posted on May 02, 2008

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http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=33739&lc=en&dlc=en&cc=us&os=228&product=92994

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Thank you for providing your configuration details.
You have failed to specify wheather or not your LCD Display is under Warrenty.

Perhaps these simple trouble shooting procedures will get the job done.

1. use the DVI to VGA adaptor that came with your card

Plug in a regular CRT monitor to the Primary Display Output Port using the DVI to VGA adaptor
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If your LCD display is still displaying the error message
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Trying to switch on VGA mode or 1.3 mega pixel...


According to logitech if your camera indeed is quickcam im personal web camera the maximum resolution is

640x480 (VGA)

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Quickcam output signal


Hello trescojones,

You're better off writing directly to Logitech regarding this. Their engineers should be able to sort it out for you. Their address is:

Logitech Americas Headquarters
6505 Kaiser Dr.
Fremont, CA 94555 USA
+1 510-795-8500
Monday - Friday, 8:00am - 5:00pm PST

Or you can send them an E-Mail
or talk on the phone:
General Product Phone Support (United States) +1 646-454-3200
Monday - Friday: 6am - 6pm PST
Saturday - Sunday: 7am - 5pm PST
General Product Phone Support (Canada) +1 416-207-2782 Monday - Friday: 6am - 6pm PST If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid


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I can't get my logitech quickcam chat to instal...


Which cameras are compatible with MSN 6.0?
Below is a list of cameras that are compatible with MSN 6.0:
ClickSmart™ 820
ClickSmart™ 420
QuickCam® Cordless
QuickCam® Messenger
QuickCam® for Notebooks Pro
QuickCam® Pro 4000
QuickCam® Zoom
ClickSmart™ 510
QuickCam® Traveler
QuickCam® Web
ClickSmart™ 310
QuickCam® Express
QuickCam® for Notebooks
What are the Minimum System Requirements?
The minimum system requirements for MSN 6.0 are the following:
  • 233MHz processor or faster (500MHz recommended)
  • Microsoft Windows 98, Windows 2000, Windows ME, or Windows XP operating system
  • Minimum 64MB of RAM (128MB recommended)
  • Up to 50MB of hard disk space needed to install — after install, up to 15MB may be needed
  • 256-color VGA or higher resolution graphics card (SVGA recommended)
  • Minimum 800x600 screen resolution
  • Microsoft® Internet Explorer version 5.01 or later must be installed on your computer, though it does not need to be your default browser
Note: If you are not sure if your computer meets these system requirements, please check with your computer manufacturer.
Where can I download MSN Messenger 6.0?
Click here to download MSN Messenger. Note: If you experience any problems downloading or installing MSN 6.0, please contact MSN for further support.

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