Question about Office Equipment & Supplies
I would start by taking the maintenance kit our and looking at the white roller. See if it is deplted of oil, or see if it's damaged.
If dry or damaged, replace it. But once you do, run the procedure for cleaning smears from copies.
You may have a transfix roller problem also.
That is the back roller that presses the paper against the drum to pick up the ink. It is below that green guide under the upper cover that picks paper off the drum.
I really suspect a problem with the maintenance kit.
Let me know if you notice damage to the kit or the roller. IF they are fine let me know . You could have a bad drum wiper blade.
Posted on May 01, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 12, 2009 | Xerox 5500/DT Laser Printer
Jun 09, 2009 | Brother IntelliFAX 2920 Plain Paper Laser...
Jun 09, 2009 | Brother MFC-9420CN All-In-One Laser...
Jun 08, 2009 | Canon Pixma MP800 All-In-One InkJet...
Feb 19, 2009 | Xerox Phaser 8550DX Laser Printer
Nov 07, 2008 | Copystar CS-1815 Printer
Feb 12, 2008 | Xerox Phaser 8400DP Thermal Printer
Nov 27, 2007 | Xerox Phaser 8400 Laser Printer
63 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: