Question about Office Equipment & Supplies
I would start by taking the maintenance kit our and looking at the white roller. See if it is deplted of oil, or see if it's damaged.
If dry or damaged, replace it. But once you do, run the procedure for cleaning smears from copies.
You may have a transfix roller problem also.
That is the back roller that presses the paper against the drum to pick up the ink. It is below that green guide under the upper cover that picks paper off the drum.
I really suspect a problem with the maintenance kit.
Let me know if you notice damage to the kit or the roller. IF they are fine let me know . You could have a bad drum wiper blade.
Posted on May 01, 2008
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Posted on Jan 02, 2017
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