Question about Dell Inspiron 6400 Notebook

1 Answer

Dvd r/w not working

Thanks a lot for helping me ..
can you please guide me for running the os repair as suggested by you ?
should i some software or is there any relevent component in windows that i can use?

Posted by on

  • chaitanya_b May 01, 2008

    i am so thankful to you for you kind help ....

    my os is windows XP home -- i have all the original cd s which were given by dell with the laptop

    however , the cd/dvd drive is totally deactivated..!! :(

  • chaitanya_b May 02, 2008

    it will be a great experience to get your guidance.

    what time is suitabke to you and also , kindly specify the GMT+ factor so that i can match with my time correctly


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 111 Answers

I would be glad to assist you. First, I need to know if you have the Original CDs that comes with your Laptop. If you do, I need to know what OS do you have (i.e. XP home, XP prof, Vista, etc.). I'll be waiting for your reply.

Posted on May 01, 2008

  • Prem Chugani May 01, 2008

    The best way for me to help you is to have a chat with you directly so i can guide you on how to check if you cd can still be detected by your bios.

  • Prem Chugani May 17, 2008

    at about 12am to 3am GMT+8 Singapore time for I do most of my support work online at these times.


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hi, my dvd rom image vanished from the display , pls guide me about the driver for dvd rom for amd turion 64 mobile , hp compaq 6115, thanks

You may need a new driver(software) for your dvd-rom drive to get it to communicate with your motherboard......(The driver for your dvd-rom drive is found on the company's website under the title "Drivers and Support")....

If that does not work or seems like to much for you.... then you need to reinstall the os system on your pc and that should do the work for sure.....

Please leave a testimony and vote for this solution!
Feel free to ask more questions......

Apr 05, 2011 | HP Compaq nx6115 Notebook

2 Answers

My laptop only turns on as far as windows logo screen then black screen

that could be system glitch in windows. try logging in to safe mode and perform system restore. choose restore date where your computer is working perfectly. thanks

Mar 28, 2010 | Computers & Internet

1 Answer

Keyboard hang or not working

Sounds to me it could be a missing or corrupt driver. I would suggest to run a repair install of your Windows OS (not a full setup just a partial one where it says "repair"). This would reinstall your drivers properly. The initial cause of this possible driver corruption could be a virus so please make sure your system is clean of all badware before running the OS repair install. If this works, please do rate me. Thanks

Feb 13, 2010 | Compaq Presario 700 470024-192 Notebook

1 Answer

Acer 5583 ,real tek HD audio driver installation problem.

if u wish u can try restoring the system but this will help you only if the software is corrupted, u can restore the system to the date when your sound was working fine, but if the hardware is gone then your will to get the mother board repaired

Feb 14, 2009 | Acer Aspire 5500 5570-2609 Laptop

2 Answers

Error 0x400 110020000 1005 using recovery disc

use xp os disk and use repair os ...
boot from xp os disk choose install new NOT repair and system will examine and detect that an os already exists and give options continue install new,repair or this point choose repair..
install new and repair both take around about the same time to complete only repair leaves existing files or downloads previously saved intact and available.also when you install new often you need to find certain software/drivers as windows doesnt install by default (wireless,blutooth,sometimes modem,often vga.) I have my device drivers on a cd for whenever if ever I may need.
once your up and running install a recovery suite that can recover from startup.if you cant find one or dont know of one send ur email and I'll send you the one I use.
then next time you have a software issue you just hit f11 at start and entire hard drive is repaired/recovered in about 5 or 6 min.

Feb 03, 2009 | HP Compaq Presario v3000z Notebook

3 Answers

No recognition of CD/Dvd drive

You can try to delete Upper and Lower Filters in the Registry by going to the registry editor (Sart>Run>Type regedit)

After deleting those and you restart your computer, it should work and detect those by now since system recognizes device, if it doesn't either, there is a problem with your OS, you may try repair or reinstall of OS.


Jan 17, 2009 | Acer Aspire 5100 Notebook

1 Answer

Dvd drive is not recognized , toshiba satellite a75

Hi solorzano581,

I think most likely the problem is with your Windows OS, since you already tried a known good drive and the problem is still there. But before you do a reinstall of the OS, I suggest that you try the troubleshooting steps from this Microsoft KB: . Especially the one with deleting the upper filters and lower filters in the registry which works almost 100% of the time.

Check to see if you can still use the drive outside of Windows, by booting from the Windows XP or Vista disc. If you can't boot using the reinstall CD, then most likely the problem would be your hardware (motherboard controller perhaps?) If this is what's happening I suggest that you run your laptop's diagnostics software to verify the hardware functionality.

If all else fails, contact your computer manuacturer for additional hardware/software troubleshooting.

Hope this helps!

Peace! :)

Oct 20, 2008 | Toshiba Satellite A35-S159 Notebook

1 Answer

Compaq R4000 failed to open the window - how to fix the problem?

I had the same problem with mine. There is an option of "repairing" on the recovery disc that actually keeps all files and software intact. It worked for me, much better than the full re-format of the hard drive and new install of the OS.

Aug 23, 2008 | HP Compaq Presario R4000 Notebook

1 Answer

DVD R/W is not getting detected on my laptop

try to run a repair on your OS. What happened there was that your virtual cd software replaced some default drivers from the OS.

Hope this helps.

Apr 30, 2008 | Dell Inspiron 6400 Notebook

Not finding what you are looking for?
Dell Inspiron 6400 Notebook Logo

Related Topics:

25 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18346 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides