Question about Ricoh Aficio CL3500N Laser Printer

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Ricoh Aficio cl3500N

My company has this printer and it is shooting out extra blank paper when we print some thing out and some times it will get jamed. how could i fix that.

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  • duky79 Jul 16, 2008

    I need to know why is after each print coming from printer blank page, before we was using HP printer no problem after replace for ricoch we got a problem with extra blank page. could you please detailed answer me where is the problem

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The extra page comes from the page setup..

the jamming comes from odd paper textures, or not 'riffling' the paper before placing it inside the tray

check your user manual for more on both of these issues.

Posted on May 01, 2008

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We have a Ricoh Aficio CL3500N and every time we print the paper jams and we get the "Remove Misfeed A: Internal Path". I remove the jam and when it tries to print again we get the same thing,...


There may be an obstruction inside the printer. Try this....remove the paper from the paper tray and put paper in the handfeed tray (front of the machine) If it feeds from that tray it means that the feed rollers in the bottom cassette are worn.

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My printer Ricoh aficio cl3500n does not print and all the lights on. Why?


The first step is to turn the machine off and then turn it back on. Do all the lights come right back on, or is it okay until you try to print to it?

If all the lights are on, there should be an error message appearing on the display. It might say out of paper, or out of toner, or a cover open, or it might show a code (such as "sc 501").

What is the code or error message that appears?

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Ricoh Aficio CL3500N printer phantom misfeed


It seems that the sensor is having dust or toner settled upon it. Kindly remove the toner and clean the residual toner. Take a hard stock paper and give one copy command and push it while it tries to pull the paper. Paper misfeed is not the same as paper jam. Paper misfeed refers to the blank paper tray and paper jam refers to paper which has been taken from the tray and now inside the unit.

May 19, 2010 | Ricoh Aficio CL3500N Laser Printer

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Ricoh recommends heavier paper be run from the
bypass tray 16lb to 53 lbs are the recommended weights

Sep 25, 2009 | Ricoh Aficio CL3500N Laser Printer

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We have a Ricoh Aficio CL3500N. We are getting a


Never clean or touch the Transfer Roller (spongey rooler) unless your using a dry cloth or vaccum as last measure.

Usually the transfer roller sits on a drum/pcu specific to that color. If you can tell which color is sitting on to of the roller replace that drum/pcu.

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1 Answer

Extra blank page on ricoch printer


There could be a couple reasons...
  1. "Separator page" or "cover page" options could be enabled. The easiest way to find this option is to print a menu map from your machine. These are managed from the configuration page on the printer display
  2. Your printing from a terminal application, no fix...the terminal apps often send a (page break/ carriage return) at the end of jobs to make sure the page is printed and not held in queue.
  3. Check your settings in Office and print setup window - Word, Excel, etc. all have a "Seperator Page" and "Cover Page" options as well.
Hope this helps.

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1 Answer

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Sounds like the dev unit is dying. Replace it and be prepared for the other colours to follow not far behind.

Jul 02, 2008 | Ricoh Aficio CL3500N Laser Printer

1 Answer

Stops Printing Entire Page After Around 50 sheets


First, check the text in your records for odd characters. It is sometimes possible in data entry to hit a ctrl-"letter" combination that embeds printer codes in your text and these are invisible in many cases to the application. The easiest way is to break up your print job to sections of records and see if a particular record consistently causes an error.

If your sure however that the printer is the problem...

Then I would check the RAM. The printer has 128MB upgradable to 512MB. Normally you can pull the ram and run jobs on the internal memory, but in this case you would need to swap it out.

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