Question about Microsoft Multimedia Optical Keyboard/Mouse KBMMSCOMBO

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Microsoft Wireless Optical Comfort Desktop and Mouse combo Freezing Prob.'s

Hi joe_rex,
I just recently bought a Microsoft Wireless comfort desktop 1.0A and wireless optical mouse 2.0 combo, but the mouse just stopped working. It worked fine for a few weeks, then stopped. By not working, I mean the cursor is just frozen on the screen. I've tried replugging the USB Ports & changing the batteries, but to no avail.I also tried going to the control panel to try to fix the problem, but that didn't work either, because my cursor can't move. Can you please help me?

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Have you tried pressing the connect button on the reciever then on the mouse so it picks it back up again?

Posted on Oct 26, 2008

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