Question about Dell Dimension 3000 PC Desktop

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I have a charge on my visa card for TB AOL perfect Disk Live for 4 months and I did not order and I want it taken off of my computer at once. If not you then who can I contact. Thanks

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  • Anonymous Sep 22, 2008

    I have a charge on my VISA credit card that was supposed to be removed and cancelled last month as per a conversation with someone in Customer Service. Please remove these two charges immediately. Both are TB AOL SYSTEM MECHANIC (866-4826493 DC) Thank you for your cooperation



    Frances Evans Card Owner



    Bryan Evans: Account Name - User name:BK22evans

  • Anonymous Dec 16, 2008

    How do I stop getting charged for TB SYSTEM MECHANIC?

  • Anonymous Jan 28, 2009

    I HAVE BEEN CHARGED $ 3.99 A MONTH FOR SERVAL MONTHS.

    I DID NOT REQUEST, ORDER, OR ASK FOR THIS SERVICE.

    I WANT THIS PROGRAM REMOVED FROM MY PC AND THESE MONTHLY CHARGES STOPPED.

  • Anonymous Jan 28, 2009

    I AM BEING CHARGED MONTHLY FOR A TB PERFECT DISK LIVE

    SERVICE/PROGRAM THAT I DID NOT ORDER.

  • Anonymous Feb 10, 2009

    Why am I being charged?

  • Anonymous Feb 16, 2009

    yes

  • Anonymous Feb 16, 2009

    yes i have the same problem

  • mother9 Feb 16, 2009

    I need to talk to somebody about a problem i am being change for something i did not ask for so i would like to talk to somebody call me soon at 706-866-2105 i would like to talk on the phone please

    my email address is hazeloneal47@yahoo.com my name is hazel oneal thank you very much

  • Anonymous Mar 19, 2009

    being charged for it to and did not order it what is it for???

  • CTarrau Mar 21, 2009

    I have the same problem........I will contact with AOL right now!

  • Anonymous Mar 25, 2009

    i have the same problem,being charged for something i did not authorice,and aol says they have no knowledge of a charge when i called them

  • Anonymous Mar 28, 2009

    Nice to see I'm not alone

  • Anonymous Apr 11, 2009

    I have a charge on my visa tthat i know noting about it is also the TB*AOL PerfectDisk Live, what to do???

  • Anonymous Apr 15, 2009

    tb*aol perfectdisklive $4.99 mo I dont know what this is and never ordered??

  • Anonymous Apr 17, 2009

    You are billing me for 4.99 each month on a Visa card that has been discontinued - last 4 numbers: 8750.

    Please change it to my current card with the last 4 numbers 6817.

    Thank you..

    Xavier Marchiony

  • Anonymous Apr 17, 2009

    I have a charge on TB*AOL PerfectDiskLive -- am billed monthly for

    $4.99. Please cancel....thank you for your courtesy....

    Xavier Marchiony

  • starbowoaks2 Apr 21, 2009

    I have the same problem --- how do I get it stopped? I can NOT afford this every month for something I do NOT use....

  • Anonymous Apr 27, 2009

    charge of 9.94 on my bank of america for the last 3mos.

    dont think i approved this. please cancel



    thank you

    KATHY LANDWEHR

  • Anonymous Apr 29, 2009

    Name; Richard and Mimi ****---
    screen name; pudlog74@aol.com---
    address; 127 Teal St., Northglenn, CO 80233
    phone; 303-452-2168

    We were charged $4.99 for a service we DID NOT order and would like you to refund $4.99 to our Discover card---last 4 numbers 4809 asap!
    We received an email that said that sustem mechanic was cancelled and I hope so.
    We have never heard of this serivce and would like a refund for something we didn't order and didn't use.
    Also why told you to order this service as we wouldn't have used those given name to do business!
    Thank you,
    Mimi ****

  • Anonymous Apr 29, 2009

    name; Richard and Mimi ****

    screen name; pudlog74@aol.com
    PC; Dell/Windows XP

    We were charged $4.99 for a service we did not order or use.
    Would like for you to refund that ammount to our Discover acct. last 4 didgits 4809 ASAP.
    Why ordered this service as we wouldn't have used those given names to do business.
    Thank you,
    Mimi ****

  • Anonymous Apr 30, 2009

    TB*AOL PerfectDiskLive has been taking $4.99 out of my visa bank card, I did not authorise this, and I do not want you to do this again.

    I do not want TB*AOL to be taken out of my bank again, and I think you should refund the money that you have taken out, or give me the month of May 2009 free. Again I DO NOT WANT TB *AOL PefectDiskLive.. Do not take anything out but funds for AOL $ 9.99. And that is all I want taken out of my bank. I will notify my Bank not to accept anything from

    PerfectDiskLive.

    My Thank's Sincerely,

    Betty L. Rosser.

  • Anonymous May 01, 2009

    I am being charged $4.99 a month for something that I did not order nor do I want. After all this time I would like a refund on my account

  • Anonymous May 09, 2009

    CHARGE OF $ 4.99 APPEARS ON MY BILL FOR " TB AOL SYSTEMANIC 866-482-6493 DC" I WANT THIS DELETED . I NEVER ORDERED THIS.

  • Anonymous May 14, 2009

    MY CREDIT CARD HAS BEEN BILLED 3 TIMES ALREADY BY "PERFICTDISK". THE CHRGE STARTED WHEN I ACCIDENTLY DOWNLOADED THE PERFECTDISK INFORMATION WHICH I IMMEDIATELY CANCELED. I HAVE THE EMAIL SENT ME OF THE CANCELLATION. I WILL WAIT UNTIL THIS TIME NEXT MONTH AND IF THE CHARGE IS STILL THERE I WILL IMMEDIATELY CANCEL MY AOL ACCOUNT. THAT IS A PROMISE.

  • Anonymous May 16, 2009

    I am charged for perfect disk live every month and can't find this service

  • torben88 May 17, 2009

    I also have a charge on my mastercard from "TB * system Mechanic" for something i have not ordered and don't know what is. They are charging my card once a month $4.99 HOW DO I STOP IT AND WHAT IS IT

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  • 42 Answers

My credit card is currently being billed for a subscription to an AOL product called PerfectDisk Live. How can I cancel this subscription that I signed up for on AOL?

PerfectDisk Live is a subscription that is only offered by AOL and is not a Raxco supported product. For this reason, Raxco does not have access to your billing or account information. Raxco has received numerous inquiries regarding this subscription and we understand the reason for the confusion.
We have contacted AOL Customer Service regarding this matter and they have assured us that they will take care of any customers that wish to cancel their subscription. They asked if we could provide the instructions below to customers that contact Raxco regarding this matter.
Please email your cancelation request to support@aolproductcentral.com. To help AOL expedite your request, please include your full name, any other screen names, and your billing phone number. Also, make sure that your request that you wish to cancel your subscription to PerfectDisk Live.

This is from the FAQ on the Raxco site.
http://www.raxco.com/Support/cust_detail.cfm#cs65


Hope this helps. M~

Posted on May 01, 2008

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3 Answers

Have a charge on my visa card for TB AOL perfect Disk Live


Hello,

Its only between you and AOL could resolve this issues. Please contact the AOL about that matter. this site is nothing to do about AOL . its only AOL do business with you.

anyway thank,

melnavz

Feb 12, 2009 | Dell Dimension 3000 PC Desktop

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If there is a charge each month for either your bank account or credit/debit card, you can contact the issuer and stop any future charge from that vendor(AOL). That might get them to contact you and find out what your being charged for. Hope you can solve. Thanks.

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