Question about Panasonic KX-FM220 Plain Paper Thermal Fax

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Panasonic KX-FM220 fax machine does not have a dial tone

My Panasonic KX-FM220 fax machine does not have a dial tone. I have hooked-up this machine in two different locations. I can copy and print reports on this machine. Any suggestions on how to get a dial tone would be appreciated.

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  • Irrigator Jun 06, 2008

    I have the same problem with my KX-FP155. Is there a solution? By the way, it only has one line socket on the back so I'm not hooking it up incorrectly. Have tried other combinations of wires and phones and it's just the Panasonic that doesn't have a dial tone. Is it a common problem - do I need to contact Panasonic (expensive I assume).

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Connect a known working telephone to it, if the phone works, your machine needs repair, if not it is a telephone line problem.

Posted on Apr 18, 2009

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Is your line provider ok.connect your line to ordinary phone to check if there is really a dial tone from the line provider.if there is a dial tone please let the analog board be cheked by a technician near you

Posted on Mar 31, 2009

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SOURCE: Panasonic KX-FM220 fax machine does have a dial tone

I would double check your phone cord. There is usually 2 jacks in the back of the fax machine. 1 is for Line, and 1 is for phone.
Your phone cord should be hooked up in the LINE jack that goes to the wall.
I would also double check your phone cord on another phone to make sure the cord is good.
If you look at the clear connector that you plug into your wall and fax machine, does it have 4 copper/gold color wires contacts imbedded in the clear plastic connector?

Another thing to try, if you fax machine has a Line and a Phone connector, try plugging in a phone in the PHONE connector. Then hook up another phone cord going from the LINE to the WALL jack.
If you get a dial tone on your Phone, then you know you have it connected correctly. If no dial tone, then I would go back to the phone cord.
check those things and get back to me and I will see if I can help you with more suggestions.
Good luck.
Mac =)

Posted on May 02, 2008

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Posted on Jan 02, 2017

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I would double check your phone cord. There is usually 2 jacks in the back of the fax machine. 1 is for Line, and 1 is for phone.
Your phone cord should be hooked up in the LINE jack that goes to the wall.
I would also double check your phone cord on another phone to make sure the cord is good.
If you look at the clear connector that you plug into your wall and fax machine, does it have 4 copper/gold color wires contacts imbedded in the clear plastic connector?

Another thing to try, if you fax machine has a Line and a Phone connector, try plugging in a phone in the PHONE connector. Then hook up another phone cord going from the LINE to the WALL jack.
If you get a dial tone on your Phone, then you know you have it connected correctly. If no dial tone, then I would go back to the phone cord.
check those things and get back to me and I will see if I can help you with more suggestions.
Good luck.
Mac =)

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