My Laptop crashed and I had reformat, I reinstalled the drivers from the laptop suppliers website and all good except now the wireless is giving me this message. "The network password needs to be 40bits or 104bits depending on your network configuration. This can be entered as 5 to 13 ascii characters or 10 to 26 hexadecimal characters" The password I have is correct as others are signing on using it? I approached the laptop supplier but to date have not had a response which resolves the issue. Anyone here with a possible solutio thanks

One of the main reasons for blue screen crashes is a faulty device driver.

RMB click "My computer" - LMB "Manage" - LMB "Device Manager" and look for yellow question marks in the device listing. If you find one, said device driver needs attention.

To find drivers for you laptop, go to the HP website, follow links for support and downloads entering details of you laptop and operating system as you go.

It may be worth the trouble of updating you drivers to the latest versions anyway.

You likely need to reinstall the driver. when Windows is trying to install it, it seems to be crashing.

Try starting up in SAFE MODE

tap the F8 key as you are booting the computer to bring up a menu with a safe mode option.

after you start up in safe mode, try plugging in the card. See if the driver loads then. If it does, I would try maybe UNINSTALLING the driver from the device manager. Then reboot to standard Windows, and see if you can get it to install that way.

If that doesn't work, see if there is an updated driver for your version of Windows on their website, and try to run the driver install before plugging the card in again. Hopefully getting a fresh driver in there can prevent it from crashing.

If the card NEVER worked...it could be that it conflicts with another kind of driver on your machine. You may want to consider getting a different brand or taking it to your local tech to see if they can help

Just use your OS disk, when you reinstall the OS it give you the option to format the drive.

Did you install a retail version of Windows? You should have used the restore disc that came with the laptop when you purchased it. That will solve driver related problems if your wireless card is okay.
Check Device Manager if wireless card is still there.
If you install a retail version of Windows, check the support website. Check the wireless card's manufacturer and contact that manufacturer so they can give you the driver for the wireless card.
If you install a retail version of Windows, installing the driver from the support website might not work.
If you used the recovery disc that came with the computer, it should work.

Hi, you have to physicaly connect the pc to the router first then setup the router to see your pc and write any mac address.

If you need more help, please ask.
Regards - Anthony

uninstall the wireless software that came installed with your laptop. and if needed reinstall it again. windows will run your wireless conection manager just fine, so find out what the name of it is, goto control panel and add remove programmes , remove the software for the wireless managment and restart laptop see how you get on then.

Hi,

I am sure that you have installed the wireless drivers correctly after formatting the machine.

If not, you can download the wireless card drivers from HP's website & reinstall them.

This should fix it ..

Thanks

Shiv.

Hi Drew,

I am assuming by access key your are referring to the pass phrase. The easiest way to approach this would be to use a cable to connect directly to the router from your laptop and confirm the wireless configuration on the router. You may have the pass phrase correct by the router is using WEP and your laptop is set to WPA or visa versa. Confirm the wireless configuration on the router then unplug the laptop from the router and change the configuration for you wireless settings on the laptop.

Go to the Panasonic site, go to their support pages and use the serial number from the laptop to find the original configuration. The touch screen drivers will be there, just download and install. Keep a copy of the drivers on cd for the next time your computer is reformatted or crashes.

Is the fan working? It might be overheating.
Or one of the drivers is corrupt, and crashing the computer. The only way to solve that is by remotely (by means of starting from CD with a mobile OS).