Question about Rival 38601 Smart Pot 6-Quart

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Crock pot sscvp600ss smart pot

The handle on the glass lid broke off of the metal bolt that holds it to the lid. I am not finding that part listed to order.
Where can I get one?

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  • sergiosheil4 May 06, 2008

    I was able to return the crock pot to Costco, They took it back without the box or the receipt and gave me a full refund. i investigated a replacement and found good reviews on a Hamilton Beech model that had similar functions without the cheap handles. I went to target and found it on sale for the same price that I had paid for the Rival pot.

    It is stainless steel and has digital adjustments .

    I am very happy so far!

  • Anonymous Feb 11, 2009

    Lid on my Rival smart cooker literally melted - the screw and the plastic ended up in the soup - I lifted the handle - it came clean off with no lid

    attached - couldn't get the lid off for hours. What a mess.

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You can contact Rival HERE.

Mailing Address:
Rival
c/o JCS/THG, LLC
13120 Jurupa Avenue
Fontana, CA 92337

Telephone: 1-800-323-9519

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on May 02, 2008

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Try one of the following sellers:

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I am Jo Anne Gomez who posted original problem and thought the problem was resolved with husband putting on a knob he found at the hardware store. Just wanted to let you all know that the handle we thought would solve the problem DID NOT....after he replaced the knob and we did another roast in it the lid totally shattered after we'd cooked another roast (luckily the glass did not get into the food), however, this is just a BAD PROBLEM and these lids should ALL be recalled. I have seen, just recently, the exact same crock pot and lid being sold for much less. I think that these crock pots should not even be sold but taken off the market to prevent lawsuits or horrible problems. Just wanted to let you know our solution did not work and Rival was not helpful at all.

Jun 23, 2008 | Rival 38601 Smart Pot 6-Quart

1 Answer

Crock Pot Lid Handle


http://search.hardwarestore.com/?query=Rival++38601+Smart+Pot+6-Quart+replacement+handle
You can get one here.

Feb 25, 2008 | Rival 38601 Smart Pot 6-Quart

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