Question about RCA OPAL M4001 MP3 Player

1 Answer

RCA Opal not responding

When plugging the mp3 player into the computer, it says that the playlist is empty. Hit the reset button and all the files for the music say "Empty".
Don't know what to try next. It is fully charged and it says that I only have 480 MB of memory left. Going under My Computer I can pull up the music that I have downloaded into the mp3 player, but nothing shows up on the screen of the Opal.


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  • browny point May 04, 2008

    my opal m4001 mp3 player wont charge or turn on and you also have to hold the headphones a certain way to hear



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Make sure all of the songs are in the right format.

If they are, then reformat the player.

browny - headphone symptom is normal. For not turning on,
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 25, 2008


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Wont do nothing but initializing


The procedure below is the full troubleshooting when the RCA Opal is completely irresponsive and not completing initialization.

Try first holding down the Power/Menu button for over ten seconds. This is called soft reset, and will reset the player to default factory settings. This reset will not delete personal files.

Depending on the model you may also have a reset button. In that case hold down the pinhole switch using a paper clip for more than ten seconds to perform an hard reset. It will take one or two minutest to restart the Opal after this reset, as files must be reinstalled.This reset will delete files and personal settings.

If that does not work, it means that system files are damaged. In that case you will need to reinstall the Opal firmware. Firmware for some model may be available online, but better calling or contacting RCA and asking them to provide you with an updated firmware for your unit. If the wrong firmware is installed the Opal may result damaged.
RCA can be contacted at the number listed on Opal documentation. Number in US should be: 1-800-878-5779 (RCA Audio Products Repair Centers and Warranty Info).

You can also get the firmware asking a question online. Use the following link: Create an Incident or ask a question.

See also: Information on RCA Opal M4001 MP3 Player.

To update firmware follow procedure below:

Download the firmware upgrade file.
Hold down the play/pause button for about twenty seconds .
Hold down menu button for more than 10 seconds
Keep holding play/pause button and attach Opal USB cable to computer at the same time.
The firmware upgrade will start
If you get an error saying that Windows cannot write to the Opal drive, that means that the Opal internal drive must be re-formatted. In that case go to Computer, click the right button of mouse on the Opal, and choose Format from the dropdown menu.
After formatting, restart both units, and restart firmware upgrade procedure.


Mar 31, 2010 | RCA OPAL M4001 MP3 Player

3 Answers

How do i put videos on my opal mp3

Log onto the RCA website and download the RCA SMV Video Converter. The Opal only plays videos that are in one specific format. This converter will put your videos into that exact format (see Resources below).
  • Install the RCA SMV Video Converter once you have downloaded the software.
  • Open the RCA SMV Video Converter software to begin putting videos onto your RCA Opal.
  • Connect the RCA Opal to your computer using the USB chord that came with the device.
  • Wait until the RCA SMV Video Converter software reads that the device has been connected. You will know this when the bottom of the software screen reads “Player Detected: Opal 1GB 2GB.”
  • Select the “Browse” option to find any videos that are on your computer which you wish to add to the RCA Opal.
  • Click the box next to “Transfer output files to OPAL 1GB 2GB after conversion is complete” after you have selected all of the videos which you wish to convert. This will automatically add the videos to your RCA Opal after they have been converted.
  • Click the “Convert” box after you have selected all of the videos. The videos will automatically begin to convert to the correct format. Once they have been converted, your videos will automatically upload to your RCA Opal.
  • Oct 04, 2009 | RCA OPAL M4001 MP3 Player

    1 Answer

    Transfer media

    A guide in how to transfer media for the RCA Opal M4001 see this manual in pdf format: manual for RCA Opal M4001

    For more help on for this device see the support site:
    support for RCA Opal M4001

    When using Windows Media Player 11, a short description how to deal
    with putting media on the device:

    1. Have WMP11 always on top for "drag and drop" usage
    Right click in the head of the WMP11 page:
    in Tools > Options... > Player : select "Keep the player on top ..."

    Restore Down the size of the WMP11 screen and adjust the size on the
    edge(s) as you require for your screen.
    2. in [Library] mode: under Playlists "Create Playlist" e.g. "My Playlist"
    and Enter: "My Playlist" is added on the right screen side.
    3. Open your data maps and ad files by drag and drop method
    onto the right saying "Drag items here"
    4. when ready adding files in [Library] mode: "Save Playlist"
    5. in [Sync] mode drag e.g. "My Playlist" under the connected device
    and "Start Sync": wait until al files have synchronized: a message
    will show up when you can disconnect the player.

    Note; convert video with the RCA video converter on the computer
    before transferring it onto the player.
    A download can be acquired with the next link:
    download RCA video converter
    1. download the execute file
    2. install the converter by clicking on the execute file:
    " rcasmvconverter_v1.6.2.0.exe "

    Sep 12, 2009 | RCA OPAL M4001 MP3 Player

    1 Answer

    RCA OPAL wont let me delete anything

    keep trying and do not give on it keep going girl.

    Apr 01, 2009 | RCA OPAL M4001 MP3 Player

    1 Answer

    No space left, no files on player

    try to format or copy direct from the pc to the mp3 player

    Jan 28, 2009 | RCA OPAL M4001 MP3 Player

    1 Answer


    No. The RCA Opal does not support playlists beyond the rudimentary "Favorites" that is built into the unit.

    You must use a file interface to download mp3s from an Opal device before you try to upload them to a website. Be aware that DRM (copy-protected) files will probably not work on other computers or for people to download from a website.

    If you cannot get a file interface to the Opal after plugging it into your USB port, have the unit serviced or replaced.

    Good Luck!

    Jul 31, 2008 | RCA OPAL M4001 MP3 Player

    1 Answer

    My Device Says it Has Music but it Doesnt Because When i look at My Device, it says Its Empty

    Have you tried the reset button? I have had some problems with my Opal and so far pressing the reset button on the back and then plugging it back into the P.C. has rebooted the player and it works fine.

    Apr 19, 2008 | RCA OPAL M4001 MP3 Player

    7 Answers

    I cant delete songs on my opal m4002a

    if yo hav vista or maby any other windows that is copatable with this mp3 player yo go to the media player where it says sync click it and then click shuffle opal it will delete all your music

    Nov 01, 2007 | RCA OPAL M4001 MP3 Player

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