RCA Opal not responding

this is software poblem you can do formet.

Hi.

The procedure below is the full troubleshooting when the RCA Opal is completely irresponsive and not completing initialization.

Try first holding down the Power/Menu button for over ten seconds. This is called soft reset, and will reset the player to default factory settings. This reset will not delete personal files.

Depending on the model you may also have a reset button. In that case hold down the pinhole switch using a paper clip for more than ten seconds to perform an hard reset. It will take one or two minutest to restart the Opal after this reset, as files must be reinstalled.This reset will delete files and personal settings.

If that does not work, it means that system files are damaged. In that case you will need to reinstall the Opal firmware. Firmware for some model may be available online, but better calling or contacting RCA and asking them to provide you with an updated firmware for your unit. If the wrong firmware is installed the Opal may result damaged.
RCA can be contacted at the number listed on Opal documentation. Number in US should be: 1-800-878-5779 (RCA Audio Products Repair Centers and Warranty Info).

You can also get the firmware asking a question online. Use the following link: Create an Incident or ask a question.

See also: Information on RCA Opal M4001 MP3 Player.

To update firmware follow procedure below:

Download the firmware upgrade file.
Hold down the play/pause button for about twenty seconds .
Hold down menu button for more than 10 seconds
Keep holding play/pause button and attach Opal USB cable to computer at the same time.
The firmware upgrade will start
If you get an error saying that Windows cannot write to the Opal drive, that means that the Opal internal drive must be re-formatted. In that case go to Computer, click the right button of mouse on the Opal, and choose Format from the dropdown menu.
After formatting, restart both units, and restart firmware upgrade procedure.

Regards.

Log onto the RCA website and download the RCA SMV Video Converter. The Opal only plays videos that are in one specific format. This converter will put your videos into that exact format (see Resources below).

Install the RCA SMV Video Converter once you have downloaded the software.

Open the RCA SMV Video Converter software to begin putting videos onto your RCA Opal.

Connect the RCA Opal to your computer using the USB chord that came with the device.

Wait until the RCA SMV Video Converter software reads that the device has been connected. You will know this when the bottom of the software screen reads “Player Detected: Opal 1GB 2GB.”

Select the “Browse” option to find any videos that are on your computer which you wish to add to the RCA Opal.

Click the box next to “Transfer output files to OPAL 1GB 2GB after conversion is complete” after you have selected all of the videos which you wish to convert. This will automatically add the videos to your RCA Opal after they have been converted.

Click the “Convert” box after you have selected all of the videos. The videos will automatically begin to convert to the correct format. Once they have been converted, your videos will automatically upload to your RCA Opal.

A guide in how to transfer media for the RCA Opal M4001 see this manual in pdf format: manual for RCA Opal M4001

For more help on for this device see the support site:
support for RCA Opal M4001

When using Windows Media Player 11, a short description how to deal
with putting media on the device:

1. Have WMP11 always on top for "drag and drop" usage
Right click in the head of the WMP11 page:
in Tools > Options... > Player : select "Keep the player on top ..."
Restore Down the size of the WMP11 screen and adjust the size on the
edge(s) as you require for your screen.
2. in [Library] mode: under Playlists "Create Playlist" e.g. "My Playlist"
and Enter: "My Playlist" is added on the right screen side.
3. Open your data maps and ad files by drag and drop method
onto the right saying "Drag items here"
4. when ready adding files in [Library] mode: "Save Playlist"
5. in [Sync] mode drag e.g. "My Playlist" under the connected device
and "Start Sync": wait until al files have synchronized: a message
will show up when you can disconnect the player.

Note; convert video with the RCA video converter on the computer
before transferring it onto the player.
A download can be acquired with the next link:
download RCA video converter
1. download the execute file
2. install the converter by clicking on the execute file:
" rcasmvconverter_v1.6.2.0.exe "

keep trying and do not give on it keep going girl.

try to format or copy direct from the pc to the mp3 player

No. The RCA Opal does not support playlists beyond the rudimentary "Favorites" that is built into the unit.

You must use a file interface to download mp3s from an Opal device before you try to upload them to a website. Be aware that DRM (copy-protected) files will probably not work on other computers or for people to download from a website.

If you cannot get a file interface to the Opal after plugging it into your USB port, have the unit serviced or replaced.

Good Luck!

Have you tried the reset button? I have had some problems with my Opal and so far pressing the reset button on the back and then plugging it back into the P.C. has rebooted the player and it works fine.

if yo hav vista or maby any other windows that is copatable with this mp3 player yo go to the media player where it says sync click it and then click shuffle opal it will delete all your music