Question about Microsoft Windows Xp Home Edition English International for PC

1 Answer

Direct X Registry File Missing

I called Microsoft because Direct X would not update to 9. After following their instructions, the registry file is now missing. When I called back, they told me to run Selective Startup under msconfig and restart. They said it would show back up but it hasn't. They won't help anymore! The folder is not there when you run regedit. I tried to install from the discs that came with the computer but it's not on there. I really don't want to reinstall the OS. They said that it should've fixed the problem. Please help!

Posted by on

  • 4 more comments 
  • RBaggio13 May 01, 2008

    XP Home Edition SP2

    Pentium 4 Mobile
    2.2Ghz
    2GB Ram

  • RBaggio13 May 01, 2008

    Will any files like pictures or text documents be affected?

  • RBaggio13 May 01, 2008

    I went ahead and did the restore back to Thurs. of last week which was the farthest back I could go. It still doesn't show up when I run dxdiag. It shows as not found. I also checked regedit and the folder isn't there either. This is looking bad for me.

  • RBaggio13 May 01, 2008

    No version of Direct X was found when running dxdiag. Not even 8.

  • RBaggio13 May 01, 2008

    I got it back in 2003 so, unfortunately, I do not recall if it was SP1 or 2 preinstalled. I believe I do have the XP cd.

  • RBaggio13 May 02, 2008

    I have the reinstallation cd which is actually service pack 1 xp home edition. So I definitely upgraded to SP2, not preinstalled. And the key looks to be on the bottom of my laptop.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 667 Answers

Hi RB - What operating system are you running please?

Posted on May 01, 2008

  • 3 more comments 
  • Jeffrey Pemberton
    Jeffrey Pemberton May 01, 2008

    I want you to do a system restore. Go to start>programs>accessories>system tools>system restore. Choose a date before you tried to update your Direct X. If you tried to do it yesterday, pick a restore point two days ago. You can understand what I mean. Click next and it will proceed attempting the retore. You'll see a meter on your screen then your pc will reboot and it will say if the restore was successful. When it says it was ( it will ) just say ok and exit.



    When that is done, I want you to go to Start>run. In the run box, type dxdiag When the diagnostic screen comes up, towards the bottom it will the version of DirectX you have. When you get that far, you can close that down. Then just add a comment to THIS post telling me all went well and what the dxdiag said.



    We'll proceed from there. We'll hook you up. Don't worry.



    Jeff

  • Jeffrey Pemberton
    Jeffrey Pemberton May 01, 2008

    Nope. Only thing that will be affected are any Windows updates that were installed or software you installed. You can look at the date and see what was installed on that date. For instance, you can look at yesterday in the restore feature and if nothing was installed it will just say system restore point.



    Jeff

  • Jeffrey Pemberton
    Jeffrey Pemberton May 01, 2008

    Didn't it at least show Direct X 8 ?

  • Jeffrey Pemberton
    Jeffrey Pemberton May 01, 2008

    I duppose this pc came with Win XP SP2 installed huh? So there's no chance you did the upgrade from SP1 to SP2 ? And I suppose there's no chance you have the Win XP cd? ( no - I'm not thinking about reinstalling the OS ).

  • Jeffrey Pemberton
    Jeffrey Pemberton May 01, 2008

    Ok. There's several ways to go about this. Let me know for sure if you have your XP cd and the key for it. This will determine where we start. Don't worry, I'm NOT going to suggest a reinstall. I haven't suggested that to even one person yet. I'll be waiting. Thanks.



    Jeff

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I'm trying to install microsoft picture it but a missing pi.exe notice keeps on apearing,how can I fix this?


What others are doing:
Try the free download
Free Guides to Fix PC Errors By PcTweaker pi.exe is part of Microsoft Picture It! 9 and developed by Microsoft Corporation according to the pi.exe pi.exe Vendor and Version Informaiton : Product name : Microsoft Picture It! 9 Company : Microsoft Corporation Version : Md5 : 33be8a09351e58d22e5a3f35cff5ffa6 Why does my computer have the pi.exe wrong information cue? pi.exe is a file name that often appears in some error messages on the computer, if you frequently receive the error notifications which state that the specific program cannot be processed for the pi.exe file being corrupted or missing, you should consider to fix pi.exe error well for avoiding the related operation problems on your computer.When this file gets corrupted, missing or suddenly become invalid in the Windows system, you will immediately receive the pi.exe error message and you will need repair it as soon as possbile !
If you do not fix nengine.dll missing as soon as possible, you may face the problems below:
"System boot-up failure" "System file corrupt" "Slow system performance" "Blue Screen of Death errors" "White Screen of Death errors" Why the need to Fix pi.exe Errors ? When the system has the pi.exe wrong information, it shows that the error has been affecting the Windows system's running stability. If this time not clearing up the pi.exe error quickly, the Windows registry can be easily damaged, and then the unsteady Windows registry will affect the normal use of other softwares or directly make them not work,and the whole Windows system can not be used normally.So, when the Windows system has the error message, we should hurry up to repair it well.How to fix the pi.exe error ? To fix pi.exe error is not that easy before,but now it is so easy ! Please download the Pctweaker software recommended by us, according to the following procedures. You can soon clear up the pi.exe error through a few simple procedures, and in the course the software will automatically repair your computer's Windows registry damage caused in normal operation.
scan.jpg

scan.png

Jul 23, 2014 | Computers & Internet

Tip

"access denied" in XP


<p>Introduction:<br /> <p>When installing or uninstalling the printer driver, a message may appear stating that <span>access is denied</span>. This may occur in Windows 2000 or XP. It may be necessary to edit the registry of the computer to resolve this issue. <br /> <p>Editing the registry with the instructions in this document may bypass security profiles. Please consult your system administrator.<br /> <p>According the instructions below, first check the service pack on your computer, and if necessary update it. If the issue is not resolved, proceed and edit the registry.<br /> <p>Instructions:<br /> <p><b>Step 1: Check the service pack</b> <br /> <p>The issue may be resolved by updating the service pack, if the most recent service pack is not already installed. To check which service pack is installed on the computer, complete the following steps: <br /> <ul> <li> <p><b>Windows XP:</b> Click Start, right-click My Computer, and then click Properties. Under System:, the service pack is listed. <br /> <li> <p><b>Windows 2000:</b> Right-click My Computer and then click Properties. Under System:, the service pack is listed. <br /></li></ul> <p>Make a note of the service pack information. <br /> <p>On the Microsoft Web site, find the Windows Update information. Check to verify the latest service pack and whether it is installed on your computer. If necessary, follow the instructions provided by Microsoft, or contact Microsoft for help, to install the service pack.<br /> <p>If the error message returns and you are unable to install or uninstall the printer driver, proceed to Step 2.<br /> <p><b>Step 2: Edit the Registry</b> <br /> <p>Window maintains most of the information about your computer and its programs in a file called the registry. It is important to backup the registry before editing it. If mistakes are made when editing the registry, your computer may not function properly. Having a backup copy of a working registry will allow you to restore your computer to a working state if mistakes are made while editing the registry.<br /> <p><b>Backing up the Registry</b> <br /> <p>Complete the steps in this section to backup the Windows registry. <br /> <ol> <li> <p>Click Start and then click Run. <br /> <li> <p>In the Open box, type regedit. Click OK. <br /> <li> <p>In the Registry Editor, select My Computer. <br /> <li> <p>In Windows 2000, click Registry and then Export Registry. <br /> <p>In Windows XP, with My Computer highlighted, click File and then Export. <br /> <li> <p>Browse to a file location that will be easy to remember. <br /> <li> <p>Under Export Range, select All. <br /> <li> <p>Type in a filename. Suggestion: registry_backup with the current date. <br /> <li> <p>Click Save to save the backup copy of the register. <br /></li></ol> <p><b>Editing the Registry in Windows XP</b> <br /> <p>To make the necessary changes to the registry in Windows XP, follow these instructions: <br /> <ol> <li> <p>Click the ( <b>+</b>) next to HKEY LOCAL MACHINE. <br /> <li> <p>Click the ( +) next to SOFTWARE. <br /> <li> <p>Right-click Hewlett-Packard, then click Permissions. Verify that Full Control is checked in the Permissions for Users box below the Group or user names box. Then, click OK. <br /> <li> <p>Click the ( +) next to Hewlett-Packard. <br /> <li> <p>Right-click HPDJ PRINTING SYSTEM CONFIG and then click Permissions. Verify full control is allowed for each user on the list. Then, click OK. <br /> <li> <p>Right-click HPZ and then click Permissions. Verify full control is allowed for each user on the list, then click OK. <br /> <li> <p>Click the X in the upper-right corner of the Registry Editor to close it. <br /> <p>Now, with the registry edited properly, uninstall and reinstall the printer.<br /></li></ol> <p><b>Editing the Registry in Windows 2000</b> <br /> <p>To make the necessary changes to the registry in Windows 2000, follow these instructions: <br /> <ol> <li> <p>From the desktop (with the registry closed), click Start and Run. <br /> <li> <p>In the Open: box, type <span>Regedt32</span> and then click OK. <br /> <li> <p>In the tiled windows, find the one labeled HKEY_LOCAL_MACHINE on local machine and maximize it. <br /> <li> <p>Double-click HKEY LOCAL MACHINE. <br /> <li> <p>Double-click Software. <br /> <li> <p>Click the Hewlett-Packard entry. <br /> <li> <p>Click Security on the menu bar at the top of the window. <br /> <li> <p>Click Permissions. Verify that Full Control is checked in the Permissions box. <br /> <li> <p>Double-click Hewlett Packard. <br /> <li> <p>Click HP DJ PRINITNG SYSTEM CONFIG. <br /> <li> <p>Click Security and then click Permissions. Verify that Full Control is allowed for every user in the list. Click OK. <br /> <li> <p>Click HPZ. <br /> <li> <p>Click Security and then click Permissions. Verify that Full Control is allowed for every user in the list. Click OK. <br /> <li> <p>Close and exit from the registry.<br /> <p>Now, with the registry edited properly, uninstall and reinstall the printer.<br /></li></ol>

on Mar 10, 2011 | Computers & Internet

Tip

Error messages when you try to install Windows XP Service Pack 3


When you try to install Windows XP Service Pack 3 (SP3), you may receive the following error message:
An internal error occurred
After you click OK in the error message, you receive the following error message:
Service Pack 3 installation did not complete
Additionally, you may see the following errors that are logged in the C :\Windows\Svcpack.log file: 165.672: An internal error occurred.
165.672: Service Pack 3 installation did not complete.
165.672: Update.exe extended error code = 0x1ffe054f
165.672: Update.exe return code was masked to 0x643 for MSI custom action compliance

Note Throughout this article, the C :\Windows folder represents the folder where Windows XP is typically installed.
CAUSE
The errors that are mentioned in the "Symptoms" section can occur because of files that are not trusted or because of corrupted registry keys. You can verify the cause by searching for related entries in the Svcpack.log file. Specific entries will identify specific causes of the issue, as noted in the following "Cause" sections.
Cause 1
Determine whether the following entries are logged in the Svcpack.log file: 142.391: CheckVLKForBlock: LIC.dll not trust verified
142.578: Trying CheckVLKForBlock again
142.594: CheckVLKForBlock: LIC.dll not trust verified
142.594: Error: CheckVLKForBlock failed

These entries indicate that the cause of the issue is the Licdll.dll file. The Licdll.dll file may have been altered, is corrupted, or is not trusted. The Licdll.dll file is located in the following folder:
C :\Windows\System32\
Cause 2
Determine whether the following entries are logged in the Svcpack.log file: 211.890: IsSPBetaKey:pLA->lpVtbl->GetProductID Failed: 0x80004005
213.125: Trying CheckVLKForBlock again
214.468: Error: CheckVLKForBlock failed

These entries indicate that incorrect product ID information in the registry is causing the issue.
Cause 3
Determine whether the following entries are logged in the Svcpack.log file: 299.031: Trying CheckVLKForBlock again
299.531: Error: CheckVLKForBlock failed

These entries indicate that corrupted or altered registry keys in preinstalled programs are causing the issue. Note One program that is known to cause this issue is Micrografx - Picture Publisher Professional 10. To work around this issue, see the "Workaround for Cause 3" section.
RESOLUTION
To resolve or to work around these causes, use the resolution or the workaround that corresponds to the cause.
Resolution for Cause 1
To resolve this issue, you must replace the current copy of the Licdll.dll file by using a copy from the original Windows XP media. To do this, follow these steps: 1. Insert the Windows XP CD into the CD drive.
2. Click Exit on the Setup Wizard as soon as it starts.
3. Click Start , and then click Run .
4. Copy and then paste (or type) the following command in the Open box, and then press ENTER:
explorer
5. Click My Computer .
6. Note the drive letter that contains the Windows XP CD.
7. Click Start , and then click Run .
8. Copy and then paste (or type) the following command in the Open box, and then press ENTER:
cmd
9. Type or copy and paste the following text into the Command Prompt window, and then press ENTER:
Expand CD_Drive_Letter :\i386\licdll.dl_ C :\Windows\system32\Licdll.dll
Note In the command in step 9, replace CD_Drive_Letter by using the actual drive letter for the drive that you noted in step 6.
10. To install Windows XP SP3, visit the following Microsoft Windows Update Web site:
http://windowsupdate.microsoft.com Resolution for Cause 2
To resolve this issue, you must replace the incorrect product ID registry entry with the correct product ID. To do this, follow the steps in the "Locate and note the product ID" and "Identify and change the product ID registry entry" sections.
Locate and note the product ID
1. Click Start , and then click Run .
2. Copy and then paste (or type) the following command in the Open box, and then press ENTER:
sysdm.cpl
3. On the General tab locate the product ID. The product ID is the 20 digit number that is located under the Registered to section.
4. Note the product ID for use in the "Identify and change the product ID registry entry" section. Identify and change the product ID registry entry
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
1. Click Start , and then click Run .
2. Copy and then paste (or type) the following command in the Open box, and then press ENTER:
regedit
3. Locate and then click the registry subkey that resembles the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\WPA\Key- XXXXXXXXXXXXXXXXXXXXX
Note The series of Xs represent a placeholder for a string of 21 characters.
4. There may be several subkeys that resemble the format in step 3. To determine the correct subkey, follow these steps: a. Click each subkey in the navigation pane.
b. In the details pane, compare the value of the string for the ProductID registry entry under the Data column to the number that you noted in step 4 in the "Locate and note the product ID" section.
c. The registry subkey whose ProductID registry entry value matches the number that you noted in the "Locate the product ID" section is the registry subkey that you want.

5. In the navigation pane, right-click the registry subkey that you identified in step 4c, and then click Export .
6. Save the registry subkey to the Desktop as temp.reg .
7. Right-click the temp.reg file on the Desktop, and then click Open With .
8. Click Notepad , and then click OK .
9. In the open temp.reg file, locate the following text:
[HKEY_LOCAL_MACHINE\SYSTEM\WPA\Key- XXXXXXXXXXXXXXXXXXXXX ]
10. Replace the text that is mentioned in step 9 by using the following text:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion]
11. Click File , click Save , and then exit Notepad.
12. Double-click the temp.reg file, click Yes in the dialog box when you are prompted to add the information to the registry, and then click OK .
13. To install Windows XP SP3, visit the following Microsoft Windows Update Web site:
http://windowsupdate.microsoft.com Resolution for Cause 3
To resolve this issue, you must delete the InprocServer32 registry subkey. To do this, follow these steps: 1. Click Start , and then click Run .
2. Copy and then paste (or type) the following command in the Open box, and then press ENTER:
regedit
3. Locate and then click the registry subkey that resembles the following registry subkey:
HKEY_CLASSES_ROOT\CLSID\{00020420-0000-0000-C000-000000000046}\InprocServer32
4. Click InprocServer32 . A string value with the name InprocServer32 is displayed in the details pane. Click this value.
5. On the Edit menu, click Delete , and then click Yes .
6. Exit Registry Editor.
7. To install Windows XP SP3, visit the following Microsoft Windows Update Web site:
http://windowsupdate.microsoft.com

on May 03, 2010 | Computers & Internet

1 Answer

Failed to install suite service


Hi,

This problem occurs when the Windows Update agent file Wups2.dll is registered incorrectly in the registry. Because the registry files that correspond to the Wups2.dll file are missing, update installations are unsuccessful. There are two methods to resolve this issue, use method one first and if it did not resolve your issue, proceed to method 2

Method 1: Register the Windows Update files

1. Click Start and then type notepad in the Start Search box.
2. Click Notepad in the Programs list.
3. Copy the following commands, and then paste them into the opened Notepad window:
REGSVR32 WUPS2.DLL /S
REGSVR32 WUPS.DLL /S
REGSVR32 WUAUENG.DLL /S
REGSVR32 WUAPI.DLL /S
REGSVR32 WUCLTUX.DLL /S
REGSVR32 WUWEBV.DLL /S
REGSVR32 JSCRIPT.DLL /S
REGSVR32 MSXML3.DLL /S

4. In Notepad, on the File menu, click Save As.
5. In the Save as type list, click All Files.
6. In the File name box, type register.bat.
7. Save the Register.bat file to your desktop.
8. Right-click the Register.bat file, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password or click Continue.
6. Try to install updates again.

Method 2: Download and install the Windows Update agent
For more information about how to download and install the latest Windows Update agent, click the following article number to view the article in the Microsoft Knowledge Base 949104http://support.microsoft.com/kb/949104/

Good Luck

Jan 12, 2011 | Google Chrome

1 Answer

Regsvr32 jscript.dll is deleted


Method 1: Reregister Jscript.dll
  1. Click Start, and then click Run.
  2. In the Open box, type regsvr32 jscript.dll, and then click OK.
  3. Click OK.
If the file does not register as expected, or if you receive an error message, the system file may be missing or damaged. To extract the missing file in Windows XP, follow these steps:
  1. Click Start, and then click Run.
  2. In the Open box, type msconfig, and then click OK.
  3. Click Expand File.
  4. In the File to restore box, type the name of the file that you want to restore.
  5. In the Restore from box, type the path of the Windows XP .cab file where you want to restore the file, or click Browse From to locate the Windows XP .cab file.

    Note The Windows XP .cab files are stored in the I386 folder on the Windows XP CD.
  6. In the Save file in box, type the path where you want to extract the new file, or click Browse To to locate the folder that you want.
  7. Click Expand.
  8. In the System Configuration Utility dialog box, click OK. If you are prompted to restart the computer, click Restart.
Open a dialog box that previously experienced the issue that is described in the "Symptoms" section of this article. If the issue recurs, go to the next method. uparrow.gifBack to the top Method 2: Edit the registryTo do this, follow these steps.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. Locate the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}\InprocServer32 The (Default) value data should contain the following value: C:\WINDOWS\SYSTEM32\JSCRIPT.DLL If it does not, double-click Default, type C:\WINDOWS\SYSTEM32\JSCRIPT.DLL in the Value data box, and then click OK.
  4. The ThreadingModel value data should contain the following value: Both If it does not, double-click ThreadingModel, and then type Both in the Value data box.
  5. Locate the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c261-6ac0-11cf-b6d1-00aa00bbbb58}\InprocServer32
  6. Repeat steps 3 and 4 to edit this key, and then go to step 7.
  7. Locate the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c262-6ac0-11cf-b6d1-00aa00bbbb58}\InprocServer32
  8. Repeat steps 3 and 4 to edit this key, and then go to step 9.
  9. Exit Registry Editor.

Dec 05, 2010 | Yahoo Messenger

Tip

How can you backup and restore the Registry?


Maintaining the Registry

Windows 95
Microsoft included a utility on the Windows 95 CD-ROM that lets you create backups of the Registry on your computer. The Microsoft Configuration Backup program, CFGBACK.EXE, can be found in the \Other\Misc\Cfgback directory on the Windows 95 CD-ROM. This utility lets you create up to nine different backup copies of the Registry, which it stores, with the extension RBK, in your \Windows directory. If your system is set up for multiple users, CFGBACK.EXE won't back up the USER.DAT file.

After you have backed up your Registry, you can copy the RBK file onto a floppy disk for safekeeping. However, to restore from a backup, the RBK file must reside in the \Windows directory. Windows 95 stores the backups in compressed form, which you can then restore only by using the CFGBACK.EXE utility.

Windows 98
Microsoft Windows 98 automatically creates a backup copy of the registry every time Windows starts, in addition to this you can manually create a backup using the Registry Checker utility by running SCANREGW.EXE from Start | Run menu.

What to do if you get a Corrupted Registry
Windows 95, 98 and NT all have a simple registry backup mechanism that is quite reliable, although you should never simply rely on it, remember to always make a backup first!

Windows 95
In the Windows directory there are several hidden files, four of these will be SYSTEM.DAT & USER.DAT, your current registry, and SYSTEM.DA0 & USER.DA0, a backup of your registry. Windows 9x has a nice reature in that every time it appears to start successfully it will copy the registry over these backup files, so just in case something goes wrong can can restore it to a known good state. To restore the registry follow these instruction:
[list=1]
* Click the Start button, and then click Shut Down.

* Click Restart The Computer In MS-DOS Mode, then click Yes.

* Change to your Windows directory. For example, if your Windows directory is c:\windows, you would type the following:

cd c:\windows

* Type the following commands, pressing ENTER after each one. (Note that SYSTEM.DA0 and USER.DA0 contain the number zero.)

attrib -h -r -s system.dat
attrib -h -r -s system.da0
copy system.da0 system.dat
attrib -h -r -s user.dat
attrib -h -r -s user.da0
copy user.da0 user.dat

* Restart your computer.

Following this procedure will restore your registry to its state when you last successfully started your computer.

If all else fails, there is a file on your hard disk named SYSTEM.1ST that was created when Windows 95 was first successfully installed. If necessary you could also change the file attributes of this file from read-only and hidden to archive to copy the file to C:\WINDOWS\SYSTEM.DAT.

Windows NT
On Windows NT you can use either the "Last Known Good" option or RDISK to restore to registry to a stable working configuration.

How can I clean out old data from the Registry?
Although it's possible to manually go through the Registry and delete unwanted entries, Microsoft provides a tool to automate the process, the program is called RegClean. RegClean analyzes Windows Registry keys stored in a common location in the Windows Registry. It finds keys that contain erroneous values, it removes them from the Windows Registry after having recording those entries in the Undo.Reg file.

on Dec 02, 2009 | Computers & Internet

1 Answer

Limited or no connectivity problem.. from phil. here!


If you are receiving this error, you should run the Microsoft patch (KB884020) for it. Follow the instructions below to do this. Alternatively, you can download a zip file with the patch, registry file,.
1) Download the patch from Microsoft's site
2) Run the update to install it
3) Run this short Registry fix to complete the update. Type the following lines in Notepad and save the file as FixReg.reg on your desktop, then double click on it to install into your registry.
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\IPSec]
"AssumeUDPEncapsulationContextOnSendRule"=dword:00000002
4) Reboot your computer
If you experience the error message again, reboot your computer first. In most cases this will solve many connectivity issues that are not associated with this SP2 bug.

Sep 14, 2010 | D-Link DI-604 4-Port Cable/DSL Router...

1 Answer

My windows installer registery is somehow missing files


This error is caused by an Installation file that is called .msi or application is file that installs a program and it happen when that particular program is improperly installed. If you suspect such a software than you should remove it and to avoid such problems you should avoid other software running while installing a new software to be on the safe side.
Please take a backup of your Windows registry at first
To backup the registry go to Start>Run box or Search Programs and files> type Regedit. When the registry window opens click File>export and give the name to the file and select and remember the location and enter. This will take the back up of the registry.
Now obtain a good registry cleaning software. I recommend ReCure or registry Mechanic make sure the versions are the latest. One of the best Registry software is Uniblue Registry Booster. It takes registry backup automatically. These software should be able to fix your problem.
It is also recommended that you see the following link, This software can also make a difference to you

http://www.instant-registry-fixes.org/windows-repair-installer-configuration-information/


Good Luck!

Jul 22, 2010 | Microsoft Windows XP Professional With...

1 Answer

Windows error 646 cannot update windows norton live the same windows vista


The Error Code 646 can occur if the Windows Update Agent Wups2.dll file is registered incorrectly in the Operating System registry. So when you try to install a Windows Update, because the registry files that correspond to the Wups2.dll file are missing, the update installation fails.

Follow these steps to properly register the Windows Update files and resolve the issue:

1. Click the Start button, click All Programs, click Accessories, and then click Notepad.

2. In the Untitled - Notepad window, either copy and paste or manually type the following commands into the text field:

REGSVR32 WUPS2.DLL /S
REGSVR32 WUPS.DLL /S
REGSVR32 WUAUENG.DLL /S
REGSVR32 WUAPI.DLL /S
REGSVR32 WUCLTUX.DLL /S
REGSVR32 WUWEBV.DLL /S
REGSVR32 JSCRIPT.DLL /S
REGSVR32 MSXML3.DLL /S


3. On the menu bar, click File.

4. In the File menu, click Save As.

5. In the Save As window, in the File name field, type Register.bat.

6. In the Save as type field, click the down arrow and click to select All Files (*.*).

7. Click the Browse Folders button.

8. Browse to the Desktop folder, and then click the Save button.

9. In the Register.bat - Notepad window, click the X in the upper-right corner to close the window.

10. On the Desktop, right-click the Register.bat file, and then click "Run As Administrator".

NOTE: If prompted for an Administrator password or a User Account Control prompt is displayed, type the appropriate password, click Continue or click Yes.

11. Once the Register.bat file has run, click the Start button, click All Programs, then click Windows Update and try to install updates again.

12. NOTE: If the updates still fail to install properly, it may be necessary update the version of the Windows Update Agent software installed on the Computer.

Follow the steps in Microsoft KB Article ID 949104 to download and install the latest version of the Windows Update Agent software.


Good Luck!!!!!!!!!

Nov 15, 2009 | Microsoft Windows XP Professional

2 Answers

How do i get rid of a W32.SillyFDC virus


The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.
  1. Disable System Restore (Windows Me/XP).
  2. Update the virus definitions.
  3. Run a full system scan.
  4. Delete any values added to the registry.

For specific details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:

Note: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.

For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).

2. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
  • Running LiveUpdate, which is the easiest way to obtain virus definitions.

    If you use Norton AntiVirus 2006, Symantec AntiVirus Corporate Edition 10.0, or newer products, LiveUpdate definitions are updated daily. These products include newer technology.

    If you use Norton AntiVirus 2005, Symantec AntiVirus Corporate Edition 9.0, or earlier products, LiveUpdate definitions are updated weekly. The exception is major outbreaks, when definitions are updated more often.


  • Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them.

The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.

3. To run a full system scan
  1. Start your Symantec antivirus program and make sure that it is configured to scan all the files.

    For Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files.

    For Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.


  2. Run a full system scan.
  3. If any files are detected, follow the instructions displayed by your antivirus program.
  4. Delete the autorun.inf file from writeable removable devices, if necessary.
Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode. Once you have restarted in Safe mode, run the scan again.


After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the threat may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

4. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to make a backup of the Windows registry.
  1. Click Start > Run.
  2. Type regedit
  3. Click OK.

    Note: If the registry editor fails to open the threat may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.

  4. Navigate to the following registry subkeys:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
    HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows\"load"

  5. In the right pane, delete any values associated with the worm.


  6. Exit the Registry Editor.

Dec 18, 2008 | Microsoft Computers & Internet

Not finding what you are looking for?
Microsoft Windows Xp Home Edition English International for PC Logo

Related Topics:

168 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

micky dee

Level 3 Expert

2642 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18375 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...