Question about Gateway FPD2275W LCD Monitor

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Monitor My monitor is blurry and or dark. I bought this computer 1 year ago from best buy with an extra two year warranty. Can I get it replaced?

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Yes sounds like manufacture defect to me

Posted on May 01, 2008

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Hello,

This problem usually indicates a failure of the power supply board that runs the video control board. You can fix it but if your unit is only 1.5 years old then its still under warranty, 3 years parts and labor. Go to www.samsung.com and go to the service section to start a warranty claim. It takes about 2 weeks to go out and back to you.

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Screen is fading left to right. text starts black and turns to brown


Might be that your monitor is starting to go bad. Try another known good working monitor on the computer. If it works properly then you know its a problem with your original monitor. If the 2nd monitor doesn't work properly then its a problem with your video card.

If your original monitor is the culprit then it could be bad caps on the main board but regardless you could possibly take it back to Best Buy and get it replaced since it should at least still be under the manufacturers warranty.


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1 Answer

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2 Answers

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Try another monitor to determine if the trouble is in the monitor or the computer's video circuitry. If it's due to the computer, install a new video card or replace the current one.

If the monitor is at fault, it is possible that bad capacitors in its power supply might be causing the problems, or there may be poor solder connections. Both are typical failures in many products. But given the relatively low cost of monitors today, repair is often uneconomical. Not too many shops will even attempt repairs. There's not a lot you can do except to replace the it.

Yes, it's only a couple of years old, and you have every right to feel "this should not be happening." But the sad fact is that consumer products are very cheaply made these days. Once a product is past its warranty period, the manufacturer doesn't care any more. That's also why stores push you to buy replacement warranties when you purchase a product.

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We have about 20 of these at work. Four of them went dark, to varying degrees, in the two years they were covered by warrantee, and were sent back to the factory for repairs. Since then, eleven more have gone dark. I finally got around to looking at them a few days ago. I have repaired five so far, and in every case it has been the same cause.
The capacitors on the inverter board are burning out. There are two 470uF, two 1500uF and a 1000uF that are not holding up.
Costs about 4 bucks for replacement parts at digikey; qtys and Part numbers are:
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1 PN #565-1664-ND
2 PN #P13124-ND
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I'm not sure about the inverter part of this but have you checked the menu options on the monitor itself to be sure the brightness and contrast haven't gotten messed up? Sometimes as a monitor gets older it requires more brightness to look the same.

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