Question about Apple iPod touch

11 Answers

My Computer and iTunes does not recognize my iPod

I connect my iPod to my computer and neither iTunes nor my computer recognizes my iPod. My iPod will start to charge but the battery meter varies greatly. Both my computer and iTunes recognize my wife's 30gb video and her sister’s 2gb nano when connected. Can you please help me?

when i hook my ipod touch up to the computer it nore the itunes detects it what so ever shall i do

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  • 58 more comments 
  • rdt123 May 04, 2008

    My wife put her Ipod touch on a docking station and when she did it went south. The sreen went white with flickering lines on the screen. The Ipod won't do anything anymore. Can't get it to come up. The computer won't reconize it. We've tried everything, but stll having a problem. Please help Ron

  • Anonymous May 26, 2008

    my computer is not reading my ipod touch

  • tara1012 Jun 07, 2008

    i got an IPOD touch from a friend it was given to me and when i plugged it into my computer it wont recognize at all and neither will itunes

  • Anonymous Jun 13, 2008

    same thing

  • mixbarbie Jun 29, 2008

    my computer and itunes doesnt recongize my ipod touch? and it also was given to me by a friend

  • jscottsmoot Jul 08, 2008

    I ve had my i pod for 2 years and my mac notebook for 6 months, this whole everything has been fine. It wasnt till this week that my i tunes stopped recognizing my i pod completely.


    I ve looked around to maybe re download i pod software but im coming up w nothing
    Whats going on? Where could I go?

  • Anonymous Jul 16, 2008

    When I connect the 32GB iPod Touch my computer makes the connecting sound but it happens twice, kind of like I'm plugging in my USB cord and pulling it back out in two seconds. My iTunes won't let me sync my iTouch but my nano works perfectly.



    Any help?

  • daniel_ryan Jul 17, 2008

    When I plug in my brand new iPod Touch, nothing happens except that it charges. What do I do to fix this?

  • sulliz1605 Jul 27, 2008

    iTunes asked that I upgrade to the newest version, 7.7 something, and also that i upgrade and install the new itunes for my iPod touch (1.15 something). Both my iPod and computer work independent of one another, but my iTunes account will not recognize my iPod. Like the other users, it will charge the battery and it also freezes up iTunes until I unplug my iPod. I did not have this problem until I tried to upgrade the softwares.



    It seems to have fixed itself just now, I left the iPod in for about 5 minutes and it seems to have synched itself. It removed a movie from another account but other than that seems fine.

  • Robert_luvr Aug 22, 2008

    my usb mouse and keyboard are both connected to my computer but when i plug in my ipod neither itunes nore my computer find my ipod.. my ipod wont even charge when connected to the computer

  • booki3 Aug 28, 2008

    I connect my iPod to my computer and neither iTunes nor my computer recognizes my iPod. My iPod will start to charge but the battery meter varies greatly. Both my computer and iTunes recognize my brothers 80gb video

  • lito-90 Sep 03, 2008

    my computer doesn't recognize my ipod touch

  • c_bbyx3 Sep 08, 2008

    i usually plug my i-pod into my lap-top but i had to go get it fixed,
    and i am on my house computer, and the computer will not reorganize
    my i-pod or show it up on my i tunes and i cant charge it when it does that.
    how do i fix that problem?


  • disunique Sep 16, 2008

    my computer nor itunes is recognizing my apple itouch.

  • guzman_lalit Sep 16, 2008

    how can i make my ipod to be reocognize by itunes and my computer?

  • ibied69 Sep 18, 2008

    my 32g ipod touch isnt being recognized by my computer or i tunes yet it still charges

  • Lydell312 Sep 20, 2008

    i had just bought and ipod from a friend and didnt come with the charger so i went out and bought one. when i plug it into the computer it dosnt recognize it and will not even come up to sync with windows media player or come up in MY COMPUTER. all it looks like is it has the battery meter with a black plug on it i need HELP PLEASE.

  • nishamnm Sep 21, 2008

    i dont get ma ipod touch nnected to ma computer or itunes...it shows the dont send error evrytym

  • devontawiggi Sep 23, 2008

    i bought my i-pod from a friend and I connect my i-pod to the computer and nothing pops up but on my i-pod it shows that its chargeing.

  • npierce10 Oct 09, 2008

    i plug in my ipod touch and nothing will show up my computer will not read it what do i do??

  • mnm27michell Oct 19, 2008

    I Plug my silver ipod nano into my laptop, and neither my computer or itunes recognizes it I Want to sync my Ipod but cannnot do so because it will not let me click on the syn ipod button in Itunes. What Can I Do ZTo sync my ipod???? =/

  • somedevil91 Nov 05, 2008

    when i plug my ipod touch in nothing shows up on itunes and my ipod touch is disabled



  • whiteboy2011 Nov 05, 2008

    i plug my ipd touch into my computer vista and my computer does not regonize it all it does is start to charge can u help me

  • pgarza1231 Nov 12, 2008

    I plug in my itouch and my computer doesnt recognize it??

  • k1rra Dec 01, 2008

    hey guys, my ipod doesnt get reconised when i plug it into the computer and it wont snyp, what do i do?

  • Anonymous Dec 02, 2008

    yeah i have the same problem it is anoying me :(

  • Anonymous Dec 05, 2008

    I can't get Vista to recognize my Ipod Touch, I am stuck looking at a USB and an arrow pointing to a CD with Itunes on it.. It is just stuck there...

  • Anonymous Dec 05, 2008

    my ipod froze and my my computer nor itune wont reconize my ipod

  • taylamarie Dec 05, 2008

    i got one of them old ipod video ones, and i got the generation 3 one i think it is. when i plug my gen. 3 in it detects it good, But when i plug my video one in, it comes up wit the ipod sad face and then when i plug the charger in, it goes to the battery metre, and it's charging, but itunes wont come up, and my computer wont detect it ?
    How to i get my computer to detect it so The itunes will come up ?
    and i can restore it.



  • Anonymous Dec 06, 2008

    same problem as below!!!!!!!!1 what to do~~!!!!!!!!

  • Anonymous Dec 08, 2008

    yeah wtf i plug it in anything related to the ipod freezes untill i unplugg it.. if i fiddle for ages it might coneect to itunes which it did and i restored and it fixed NOTHING wth? im getting a new HDD soon maybe that might fix it but if it dosnt??? what do i do?? bah!

  • lule Dec 11, 2008

    i just got my 16gb ipod touch and neither itunes or my computer will recognize it. what shall i do? one message came up about a problem with installation that will cause device not to work properly and that was it nothing else came up about an ipod being attached to the computer

  • Anonymous Dec 13, 2008

    my friend gave me his ipod touch with no songs and now it wont coneect to the ipod. it charges in all but golly i want songs

  • MelWinters Dec 13, 2008

    My itouch works find on my PC, but when I connect it to my MAC itunes does not automatically start like it should, and when opened, it doesn't show it as a device. I have downloaded itunes again, I have tried different USB connector ports....I'm frustrated!

  • ttyy Dec 14, 2008

    my ipod touch is not coming up onto itunes.

  • armin78 Dec 14, 2008

    when i plug my i-pod into my computer, all it does is charge, it doesn't sync, why?

  • hboat Dec 15, 2008

    my itouch will not sync..the place on itunes that says ---(my Name) ipod does not show up any more.It will charge with the cable and it will sync when I do it on the itouch when not connected to my computer. I have purchased albums I cant' download..please help.

  • Anonymous Dec 18, 2008

    My ipod when connected to my computer, it will not reconize it and itunes will not reconize it, but when i connect the ipod to the computer it says device not reconized and it will start to charge and then it just stops doing everything and ejects itself from the computer, i have tried everything, WHAT ELSE COULD I TRY OR DO YOU HAVE SOMETHING IN MIND?

  • Anonymous Dec 23, 2008

    Itunes does not recognize my ipod nano and wont let me sync it


  • MelWinters Dec 30, 2008

    When I connect my ipod touch to my Mac it is not recognized as a device in itunes, however when I connect it to my PC it does recognize it. My Mac is brand new, has the latest version of Itunes..just not sure what to do..

  • Anonymous Dec 30, 2008

    my computer don't recognize my mp4 maxx media player

  • smilez219 Jan 02, 2009

    when i plug my itouch in my computer it dosent recognize the usb but it charges my itouch but it dosent let download music or anything

  • Anonymous Jan 04, 2009

    i have the same problem but ots a 1gb not a 2gb

  • Anonymous Jan 09, 2009

    my comp or itunes dont detect ipod

  • Anonymous Jan 14, 2009

    itunes and my computer do not reconize my ipod. It work's on my old computer. I autherized it and went to ipod help but nothing works. HELP!

  • joc0225 Jan 16, 2009

    my ipod nano is not recognised by my laptop with winXP it makes double-noise when i plug it in, like it detected it and then disconnected! I have Itunes 8 the newest verion and i tried what apple website told me about USB bus controller. nothing works! please i need somebodys help!! Asia

  • Anonymous Jan 16, 2009

    my computer nor i tunes is recognizing my i pod touch nothing is showing up at all?

  • mcgino3 Jan 18, 2009

    i dont see my ipod on itunes

  • Anonymous Jan 24, 2009

    i plug my ipod to the computer but my itunes doesnt recognize it anymore

  • steoh Feb 03, 2009

    why i plug my ipodtuch to my computer the device does not come up on itunes

  • tanner14234 Mar 05, 2009

    I have the same problem too. When i open up itunes it says "this ipod could not be detected due to an error"

  • mattykailtyn Mar 06, 2009

    i got my ipod from a friend and when i pluged it in itunes said it could sync it so i tried that and it didnt do anything so then i restored it and it still said it could not find it, i dont have a software disk and thats why i thought itunes could do it but if anyone knows where i could find the software for an 2g nano please let me know

  • Anonymous Mar 11, 2009

    My ipod touch will light up and stuff but it wont seem to connect to my pc it always say like unknown device or sometimes nothing

  • Anonymous Mar 19, 2009

    same problem... my itouch does not get recognized by my computer or itunes

  • David Tiao May 06, 2009

    Same here, my computer and itunes 8 won't reconize my ipod.

  • Anonymous May 22, 2009

    my computer says to replace the device because the computer and itunes does not reconize my ipod.

  • sexiilexy15 May 11, 2010

    I connected my ipod to the computer and neither itunes nor my computer recongnizes my ipod. How Do I fix this? Please help.!

  • Nathan Heaps May 11, 2010

    What version of iTunes do you have?

  • alexis_m_agu
    alexis_m_agu Feb 01, 2013

    what the heck! apple sucks, my iPod cant be recognized no matter what i do.

  • shamina hussain Apr 21, 2013

    i have exactly the same problem over here, my computer used to recognise my ipod touch before but now it just charges but it does not come up on itunes or my computer. When i connected my brothers ipod to this computer it worked on his but mines just doesnt work and i tried everything. it never used to do this before, someone please help me because right now it is urgent i need it for my media courseworks the images that are inside this device.

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11 Answers

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The best solution to fix this problem is really simple. Only works on Ipod Nano or any other Ipod [Except Touch And Shuffle]. All you gotta do is:

1. Keep Ipod with the usb cable connected to your computer.

2. Reset your Ipod by pressing the round button and menu button at the same time and hold it for about 3 to 5 seconds.

3. After the Ipod reset is complete it should show the icon or itunes should pop up with the icon and your done. Works almost 100% of the time.

Posted on Jan 04, 2009

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  • sjohnson42 Sep 05, 2010

    I thought I'd tried everything. I almost went and bought a new iPod. But then I tried this - resetting WHILE CONNECTED to the computer. It worked!!! Thank you!!!

  • banana_sp852 May 27, 2011

    This worked for me as well! Thank you!

  • shamina hussain Apr 21, 2013

    but does this delete all the images inside it

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My brand new ipod touch is doing this but i have seemed to resolve the issue. I run windows vista and i have an ipod touch and i jailbreaked my ipod and this downgraded the firmware so nor itunes or my computer would recognise it deeming it pretty much useless.

Different ways of getting it to get recognised again include

-restart comp with ipod plugged in
-hold down menu and the sleep wake button till the apple logo comes up
-use a different usb port
-reinstall itunes
-plug the ipod into another computer, preferably a mac and restore the ipod and then it will work on your system again.

The lastr method worked more me

GOOD LUCK


Posted on Jun 29, 2008

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I had the same problem also; (Windows Vista Machine), and in order to fix it, I reinstalled the iTouch device drivers, (Control Panal, Device Manager) and then had to reinstall the iTunes software, that was it, problem was solved...

Posted on Dec 29, 2008

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In addition, recommed u guys another useful gadget for ur ipod - Daniusoft ipod transfer which will help u transfer music/video during ipod, iTunes , computer as ur will.

Posted on Sep 07, 2009

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I CAN'T DOWNLOAD ANY MUSIC TO MY IPOD. iT SAYS GENERATING DATABASE

Posted on Jul 30, 2009

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Okey ! i guess there are two reasons for this possibly:

1.the itunes u're using now is not compatible with ur ipod, u may need download a suitable edition for ur ipod from apple official website;
2.there may be some vices about connector plugs of ur ipod,replace it and have a try again.

GL my friend !

By the way,if u need a video conversion tool for ur ipod ,cant miss this
http://www.wmatomp3-converter.com/media-to-ipod-converter.html#135
i all through use it for my ipod touch,so COOL .

Posted on Dec 05, 2008

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What I did is that I restarted my computer. It worked for me. Hope this helps. If it doesn't, sorry. Can't help. Either your computer is really old or your doing it wrong. You need to click Start, than click Turn off Computer. Click Restart. It should take a min to restart. Click on iTunes. You must have iTunes open before you plug in your iPod. It should work. Hope this helps you. LOL Ryan Fellows-Fitts

Posted on Jul 19, 2010

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Yeah i just had this problem with mine what you need to do see (this worked for me i hope it can work for you) if you have a later version of itunes cause thats what happened to me first i went to control panel hit add or remove programs (this is for WINDOWS XP) find the itunes icon and remove it then go to www.apple.com/downloads and download the latest version of itunes


Hope i helped at least someone

Posted on Dec 27, 2008

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Http://www.zolved.com/synapse/view_content/19171

try these steps. especially fix #2

Posted on Jul 12, 2009

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I have a problem with my ipod evrytime that i coneect mt ipod it said that it does not reccornice the USB port i need help on this mather weight holler back......

Posted on Dec 12, 2008

Reformat and put a new songs and videos thats the fast way to do it

Posted on May 01, 2008

  • Tammy Nov 29, 2011

    My computer and Itunes do not reconize my Ipod shuffle. They do however reconize my husband's Ipod shuffle? Any know how to fix this. Will not charge because it is not reconized.

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4 Suggested Answers

Daelmyth
  • 87 Answers

SOURCE: My Computer and iTunes does not recognize my iPod

Look into the bottom of the iPod where the USB connects. Make sure none of the pins are bent and that there is no corrosion visible. Also, are you using the same cable when you connect the different devices?

Posted on Jul 31, 2008

fredycruger
  • 322 Answers

SOURCE: My Computer and iTunes does not recognize my iPod

sorry unless you can get it to set to factory settings then your stuck id take it to a shop or trie some one ells computer if this fails then it a fixit job

Posted on Dec 12, 2008

ipodslinger
  • 688 Answers

SOURCE: My Computer and iTunes does not recognize my iPod

put your ipod in disk mode by following these steps.
press and hold the Menu and Center buttons on the clickwheel. when you see the apple appear, switch your fingers to the center and play/pause buttons.
whena check mark appears plug it into you computer and it should detect and mount.
add music and have fun.

Posted on May 24, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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There are many reasons why iTunes will not recognize your iPod, whether it's dust or dirt blocking your dock connector or a system setting gone wrong. No matter what model iPod you have, here are a few suggestions for helping the problem of iTunes not recognizing iPod:
  1. Generally speaking, when iTunes does not recognize iPhone, it may have something to do with the version of iTunes. If you are using an old version of iTunes on your computer, it may not be capable of recognizing your iOS devices. So updating iTunes to the latest version is a fastest way to get the problem solved.
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