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Not receiving all pages that were faxed

I work in a physical therapy office in So.Cal.and I often fax new patient info (about 6 pages) to our billing dept in Washington. For a couple of months now I get a call from them telling me they are missing info. I feed each page one at a time because our feeder picks up 2-3 pages at a time. My question is why aren't all the pages being received on the other end? My fax confirmation says all pages went through but the billing dept will tell me they only got 2 of the 6 pages faxed and I can't figure out why. Can you shed some light on the situation?

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I need to know if you have this problem faxing to other fax numbers. Try it and let me know.

Posted on May 29, 2008

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