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Can't connect compaq ipaq 3975 to my cpu b/c can't run active sync on vista

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Make sure that you have the latest version of activesync for Vista, and try disabling your Anti-virus program to see if that is the problem.

Posted on May 01, 2008

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Ipaq 4700 active sync problems


i can try to help you , first are you using xp or vista ? and which version of active sync ? i found that after upgrading to active sync v4.5 my ipaq 4700 refused to sync , i have xp home , so by trial and error i learned several things , i tryed my usb cable in every usb slot i had , only to find some usb ports are more friendly to certain devices , for a lack of better terms , i deleted all partnerships in active sync , found that i needed to make sure active sync is not running on ipaq , go to settings / memory / running programs on the ipaq , stop all running programs , turn the ipaq off , then on the pc made sure firewall not locked , plug usb cable into pc , i leave mine in a port permanently , plug into the ipaq , it automatically turns the ipaq on , then i see 2 icons in pc system subtray start blinking , at that point i know sync is going to work , then active sync icon starts turning , lit up in green , and asks do you want to create a partnership , yes , follow prompts , and thats what has been working for me , now if i was to put the usb cable into a different port , no doubt it would give me grief , and the same thing with my phone and active sync , make sure active sync is not running on the device , sometimes i have to reset the unit , ipaq or phone , make sure unit is turned off them make the connection , give it a try .

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1 Answer

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Go to control panel and select active sync.

Jun 11, 2008 | HP iPAQ rx1950 Pocket PC

1 Answer

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this due to usb you just download hotfixes form microsoft updates and also download win xp service pack 3 which is available in windows site

Feb 15, 2008 | HP iPAQ rx1950 Pocket PC

2 Answers

I can't make my IPAQ pass the align screen


Use Active Sync, explorer the folder contents on the device, move to the windows folder, delete the file welcome.exe. Soft reset and should work.

Sometimes you have to end all Active Sync tasks, rapimgr.exe, wescomm.exe and WCESmgr.exe. After you close all these, reopen Active Sync, should then be abel to connect your device and try again.

-m0gliE

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1 Answer

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Have you used a Vista PC as the host machine? ROM updates can only be done from a Win XP or 2000.

Hook the iPaq to an Win XP or 2k PC, install active sync first, and then get the ROM update again. Run the Rom Update Utility and it will recognise the iPaq and will update it correctly. :)

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Hi, This could be due to a few issues, try these soloutions in order below: 1) If you have a jacket connected to the ipaq it could be preventing the ipaq from locating correctly on the connector. Remove jacket and try insering again. 2) Check that active sync is set up to detect the device on the usb port. The cradle for the ipaq may have a serial and usb connector. Ensure that just the usb connector is attached to your laptop. Try connecting again. 3) You may need to uninstall the USB cradle if it was connected before installing active sync. Try the following steps if this was the case: a) unplug the USB cradle b) uninstall active sync c)Click start then click control pannel then click system. Then click on the hardware tab. Look for the device under USB, right click on the device and then select uninstall. d) restart the laptop e) Install active sync f) ONLY after active sync has installed you can now plug the cradle back into the usb socket. g) Now connect the ipaq, it should now detect it.

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2 Answers

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open active sync on ipaq and connect the cable with pc and ipaq. if not recognised perform a soft reset on ipaq. also check in  active  sync on pc >file> connection settings> allow usb connections is checked

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Try uninstalling, rebooting and reinstalling ActiveSync on the host. If you haven't yet upgraded to 3.6, maybe upgrading will clear up the problem.

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1 Answer

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Reinstalled Active Sync and Outlook.

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