Question about Dell 962 Photo All-In-One InkJet Printer

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Scanner you said to lift the cover that doesn't get to the glass underneath its inside so how do I get inside to clean the glass

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You need to disassemble the printer cover, I do not have an exploded view for your specific model, but you should start from the hinges. This job may be tricky, it is not a standard user maintenance operation, I would recommend having it done by a profesional

Posted on May 01, 2008

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How to clean the underside of the glass in a HP scanjet 2400


Hi ,
You probably already found this :
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/performMaintDisplay/?sp4ts.oid=297429&spf_p.tpst=psiContentDisplay&spf_p.prp_psiContentDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c01275864-2%257CdocLocale%253Den_US&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken
According to it , you should normaly contact a HP technician to have the job done . Nevertheless , I succeeded to clean the underside of the glass inside a HP Scanjet 5470C wich seems similar to your model 2400 . If you take of the lid of the unit , you should find two screws in the opening of the hinges . Unscrew them and lift up the the whole top of the unit . You might encounter somme kind of resistance during the operation but I finally succeeded to get the it free that way .
Best regards .

Sep 04, 2014 | HP ScanJet 2400 Flatbed Scanner

Tip

Cleaning your inside scanner glass


Actually it's a very simple procedure!

Read this entire comment first...then start your procedures!

Disconnect the power cord, disconnect the USB cable, remove the top cover cable from the base by unscrewing the two plastic knobs, lift the top cover straight up. Place the top cover in a safe place.

On a clean, flat surface, turn the base upside down. On both ends you will find a total of four (4) black phillips head screws. Carefully unscrew these four screws and place aside. Carefully lift up the base and the top glass will separate from the base. Set the base aside. You have now exposed the inside glass for cleaning! It's that simple!!! Clean the glass by using a streak-free glass cleaner. Don't spray the glass, rather, lightly spray a clean soft lint free glass cleaning cloth, then wipe the glass. Don't press hard! Use good common sense1 There, you've now cleaned the interior glass. Reverse the procedure and you are finished. Wasn't that simple??

on Feb 15, 2009 | HP Scanjet G4050 Flatbed Scanner

Tip

Actually it's a very simple procedure! This this entire comment first...then...


Steps how to clean scanner glass

1. Unplug the power cord.
2. Clean the outer case with a cloth dampened with a mild detergent and water.
3. If the document table glass gets dirty, clean it with a soft dry cloth. If the glass is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid.
4. Ensure that there is no dust on the glass of the document table. Dust can cause white spots in your scanned images.

*** CAUTION: Do not press on the document table glass too hard.

5. Be careful not to scratch or damage the document table glass, and do not use a hard or abrasive brush to clean it. A damaged glass surface can decrease the scanning quality.
6. Never use alcohol, paint thinner or corrosive solvent to clean the scanner. These chemicals can damage the scanner components as well as the case.
7. Be careful not to spill liquid into the scanner mechanism or electronic components. This could permanently damage the mechanism and circuitry.
8. Do not spray lubricants inside the scanner.
9. Never open the scanner case.

***NOTE: Wipe the inside of the document cover and the scanner's document table before scanning transparencies.

on Feb 15, 2009 | Epson Perfection V200 Flatbed Scanner

1 Answer

How to clean glass on samsung clx-3160fn


Ok to clean glass get tough and do not wreck the machine, sounds bad but damage could occure if your not careful but forceful.
1)down load any faxes not printed or sent to your computer
2)turn unit off with power button
3)inside of paper exit opening in the upper left hand side push green slide lever towards the back of the machine,,this locks the scanner carage(you can also see the green lock through the scanner glass to the left of the scanning carage as you move the lock). I did this not to disturbe the scanning carage while cleaning the glass.
4)the lid to the scanning bed has to be removed by lifting the complete tray to it's limit and unplugging the data cable,,it is in the middle between the hinges(pinch the cable connector plug locks on both sides and pull out the connector. To release the rectangular hinges lift and tilt the complete unit further back toward the rear of the printer/fax machine. It should lift out and REMEMBER that rear tilt when replacing the fax/printer feed unit as the hinges don't just slide back in to the respective holes.
5)there are two screws near where the hing holes are on eather side of the scanner cover they must be removed.
6)NOW this is the tricky part with only your hands no tools,,,with a large amout of force lift the back corner of the scanner cover(this does not seem possable but lifting at the side of the machine the cover does have a slight lip to lift with and it makes tearable sounds of distruction BUT IF you lift each side near the rear upward for about 1/2inch at a time(side to side)"2 INCHES ONLY" total the cover will give enough room to CAREFULLY reach your hand under the scanner cover with a damp rag to clean the glass and dry with a lint free rag(micro fiber rags work). I used no cleaners at all but lint free is the ticket. DO REALIZE THE TRAY ONLY LIFTS UP ABOUT 2 INCHES from the rear and it should stay up at the 2 inch hight. The removal of the scanning cover would mean more dissasembly of the unit and I saw no need to go that far.
6)NOW to replace the scanner cover (hopefully you were carefull enough not to crack or break the glass as lifting unevenly or pulling upward more than 2 inches could be the end to your scanner. The trick to get the cover back down with the registration tabs into thier respective holes,,it helps to pull outward on the sides of the plastic body where the tabs have to drop down into,,the large taps at the rear are a little less co-operative but with a bit more force the back body will seperate slightly and the read pins fall into place.
7)put the screws back in, then the scanner cover hinges first and snap the data cable into place,,Don't forget to slide the scanner lock (green tap)towards you to unlock the scanning tray.
Good Luck, it sounds difficult and it might be but it can be done without damage. I'm sure a true service repair man would not like the method but my machine is near it's final useful days.

May 27, 2014 | Samsung CLX 3160fn All-In-One Printer

1 Answer

Have a black line on all my scanned files, runs the length of the page, about 1 1/2 inches from the left edge.


To determine if the vertical lines appearing on your printed documents are related to a printing or scanning issue, print a test page by pressing MENU, 4 (Printer), 2 (Print Options), 3(Test Print) and COLOR START.
If the vertical lines appear on the Test Print continue to Procedure A:Cleaning the Corona Wires Inside the Drum.
If the vertical lines do NOT appear on the Test Print continue to Procedure B: Cleaning the Scanner Glass.
Procedure A: Cleaning the Corona Wires Inside the Drum:
NOTE: Brother strongly recommends that customers do not use generic drumunits and/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brotherlimited warranty does not apply to any problem that is caused by the useof unauthorized third party drum units, toner cartridges or toner.
A1. Power off the Brother machine using the power switch located on the right side of the machine.
A2. Press down on the front cover release lever and open the front coverby pulling it towards you.
A3. Hold the green handle of the drum unit (labeled 1). Lift the drum unit up and then pull it out until it stops.
NOTE: If you cannot pull the drum unit out, make sure that the front cover is fully open.
A4. Remove the toner cartridges one at a time, by holding the handle of the cartridge and lifting it up and out of the drum unit.
Note: We recommend you place the toner cartridge(s) on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
A5. Lift the white plastic corona wire cover by lifting the tabs locatedon the right and left side of the cover.
A6. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right several times.
Note: Be sure to return the tab to the home position. If you do not, printed pages may have a vertical stripe.
A7. Close the corona wire cover.
A8. Repeat Steps 5 through 7 to clean each of the remaining three coronawires.
A9. Reinstall the toner cartridge(s):
NOTE: Before reinstalling the toner cartridge, shake the toner cartridgeside to side.
Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit. Make sure that you match the toner cartridge color to the same color label on the drum. Fold down the toner cartridge handle once the toner cartridge is in place. Repeat this for all the toner cartridges.
A10. Push the drum unit back into the machine until it clicks into place.
A11. Close the front door and power on the Brother machine.
A12. Print a test page by pressing Menu, 4 (Printer), 2 (Print Options),3(Test Print) and Color Start.
Procedure B: Cleaning the Scanner Glass
B1. For safety reasons, power the Brother machine Off using the power switch located on the right side of the machine.
B2. Lift the Document Cover and clean the following with a lint-free cloth moistened with a non-flammable glass cleaner:
a. Run your fingertip over the scanner glass of the flat bed to check for debris. If you feel debris, clean the entire glass area but concentrating in the area in which you felt the debris. (Caution! Do notpress down on the glass very hard.)
b. Run your fingertip over the scanner glass on the left to check for debris. If you feel debris, clean the entire glass area but concentrating in the area in which you felt the debris.
c. The white plastic pad located on the underside of the Document Cover
d. The white plastic pressure bar located to the left of the white plastic pad.
B3. Close the Document Cover.
B4. Test the machine by making a copy of a blank sheet of paper using the ADF (Automatic Document Feeder) and a copy using the Flat Bed.
a. To make a copy using the ADF, place the document face UP in the ADF, press the COPY mode key located below the LCD display and then COLOR START. If the problem continues,repeat Steps 2b and 2d at least 3 additional times.
b. To make a copy using the flat bed, lift the Document Cover of the flat bed, place the document face down on the scanner glass (make sure the ADF is empty) and close the Document Cover. Press the COPY mode key located below the LCD display and then COLOR START. If the problem continues, repeat Steps 2a and 2c at least 3 additional times.

Oct 29, 2010 | Brother MFC-9440CN Laser Printer

3 Answers

When using the ADF for scanning to pdf, it creates black lines vertically down the left side of the document. If I use the flatbed scanner, no lines.


Hi,
Your machine ADF is dirty or dust in adf glass please clean it by soft cloth and scane again its clear and sharp.
thanks.

Nov 24, 2009 | Brother MFC-7820N Printer

1 Answer

Cleaning the glass


USUALLY you remove screws from the bottom of the unit and lift off the top. Not familiar with the unit.

Sep 25, 2009 | Epson 2580 Perfection Photo Scanner

1 Answer

How to clean lamp


Make certain that the scanner is not only turned off, but unplugged. And disconnected from the computer.
Then gently lift the glass off - the glass on which youy place whatever you want to scan.
Once the glass is off, you can clean both sides of the glass, but remember which side was facing up.
Also, if the bulb inside is truly dirty, you can gently clean the bulb.
Replace the glass cover, and reverse your procedure.
Plug it in, turn it on, connect it up again, and try it. It should solve your problems.
-a.

Jul 02, 2009 | Canon CanoScan 9950F Flatbed Scanner

2 Answers

Scanner glass clean


Cleaning the glass is rather simple. Take the 2 screws under the cover out. Now gently lift the top part of the scanner (some force may be needed). Then the scanner is in 2 parts and the glass can be cleaned inside and outside with a wet wipe glass cleaning pad. Dry the glass with a towel and inspect the glass with a lamp, that no cleanser remains are left. Now install the scanner in reverse order.

Jun 21, 2009 | Epson Perfection V100 Flatbed Scanner

1 Answer

Hp 7400c haze on INSIDE of scanner glass


I figured this one out.

There is a language panel on the front (that tells you what each button does). The original instructions mentioned putting the panel on but not taking it off. If you use a small, thin screwdriver or thin, dull knife from underneath, you can work your way across the bottom edge, popping off the language panel. When you remove the panel you reveal three screws, one rather tiny one in the center toward the bottom, and two medium sized ones to the sides closer to the top. Slide the glass cover up and off. There are two more medium sized screws near the slots for the cover. Remove all five screws. The assembly with the glass comes right off, allowing you to clean both sides.

Dec 14, 2008 | HP Scanjet 7400c Flatbed Scanner

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