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When i connected my Maxtor basics 160 for the first time 2 weeks ago i recall a prompt asking me to backup all files (or something similar)which i did. I recall another prompt saying this was successful. Now I have a new hard drive installed but my maxtor apppears to be the same as when i bought it - empty!! Have I lost all my files? Should I have had to drag and drop everything i wanted to backup?

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You probably backed them up to the same hard drive that they were on. If you plug in your maxtor hard drive to another machine and it shows it as being empty... this would be my best guess.

Most drives come with backup software that automates the process(as best it can) so that you can one click backup your documents and files(not your operating system).

I prefer to copy and paste my files and do my own backups, but backup software is an easy solution for the do-it-yourself.

Posted on May 01, 2008

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1 Answer

How do I start making my Maxtor start backing yp


Do you want to create a backup file or do you want to keep your original files saved on your Maxtor? If you want to create a backup file for the files on your computer, type "ntbackup" in the "Run", the backup wizard will automatically start and click "next" > "backup fies and settings" > "Let me choose what to backup" and then select the files and folders you want to backup by click the snap-ins (+ signs) and check mark the files or folders and again "next". In the option "choose a place to save your backup" click "browse" (if you are prompted that the drive A:\ is empty click "cancel") locate your Maxtor directory, click "Ok" and name the backup file something you like, click "next", the backup process will begin with the status monitor. It may take several minutes depending on the files you've selected. That's all. If you wanna restore the backup files, just double click the backup file you've saved and when the wizard opens, select "restore files and settings" and follow the onscreen instructions.
Good luck.
Thanks for using FixYa.

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To backup your document and folders you can just copy the Documents and folders to the external drive.
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Windows Back for Windows 7.
Click on Start ----- Controll Panel ----- System and Security ------- Set up Backup ------ Select where you want to save your backup ( the external Drive you connected to your system) in the box ------ Next ----- Choose the files or drive you want to backup and click next ------- Review your backup settings and save settings and run back.

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2. Take the drive as is into your local computer store and purchase a new External drive caddy which will include it's own AC adapter(usually $30-$50) and ask their technicians to move you maxtor drive into the new caddy. There is one thing they will need to no, what type of HDD it is, SATA or IDE but if you do not know they will be able to tell as soon as they open the maxtor shell.

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I had a similar issue with my Maxtor Basics portable 500GB drive. I hadn't formatted mine yet, but had heard there were issues, so decided to find out before I start. I even saw your post here looking for an answer. Finally, one of my friends told me the following solution, which worked fine for me:

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Hope this works out for ya!

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