Question about Malber WD1000 Front Load Washer/Dryer

2 Answers

Using for the first time and won't work

We did everything per your instructions and washer isn't beginning to load water. We did turn on the faucets. Please help!

Thanks! Elana and Lou Kohn

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2 Answers

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  • Master
  • 2,712 Answers

Hello Loulan,

This is a pretty common problem and the solution is quite simple. It’s caused by the drain hose siphoning water out of the washer tub. There are two common causes for siphoning and I’ll explain both of them below.

One cause for siphoning is simply that the drain hose discharge is below the fill level of the washer tub. This picture shows the minimum drain height needed to avoid siphoning.
Using for the first time and won't work - 123fa40.jpg

Another common cause for siphoning is not having an air break between the drain hose and the drain stand pipe. Usually, this isn’t a problem since the drain hose diameter is usually much smaller than the diameter of the drain stand pipe. But sometimes folks will inadvertently remove the air break by duct taping the drain hose to the stand pipe. They might do this because the drain hose keeps popping out of the stand pipe when the washer pumps out the tub. Other times, the drain hose might fit into the stand pipe with a tight interference fit.

Hope that helps...Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.
If it hasn’t, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am here at your service.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on Apr 30, 2008

  • Swilin Sampson
    Swilin Sampson Apr 30, 2008

    If this doesn,t work, it could be that the water inlet valve is faulty and will need replacing.

    Cheers!
    IrishDruid

  • Swilin Sampson
    Swilin Sampson May 02, 2008

    Just checking to see if your issue has been resolved… If
    you find that the solution/answer I provided led you to, or resulted in a fix,
    please take a moment to close the ticket with a FixYa! rating under my
    solution.
    I would be very grateful for your show of appreciation.





    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid

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  • Malber Master
  • 19,396 Answers

If there's no water at all, make these checks:

  • Is there water getting to the machine?


  • Is the water-volume selector switch set properly and are the control panel buttons pressed in all the way?


  • If you have a Maytag washer, is the fuse (if there is one) in the control panel at the lid-switch bracket blown?


  • Is there a faint buzzing or humming noise coming from the water-inlet valve? (The water-inlet valve is the device on the washing machine that the fill hoses are attached to.) If you can't hear anything, the water-inlet valve may not be getting any power. If you can hear some noise and there's water present, you may need to completely replace the water-inlet valve.
  • Posted on Apr 30, 2008

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    6ya6ya
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    zjlimited_2090.jpg

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    Hi, I'm assuming my line is frozen. It says H F, and no water is coming out. The laundry room doesn't have any heat going to it. I'm trying to warm up the room to see if I can get it going. Please...


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    My Whirlpool front load washer has an error code of F-20 and will not finish the wash cycle. What is wrong and how do I correct it?


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    hcw_001_mini_web_env1.gif
    Turn off the water and remove inlet hoses from the inlet valves in the back of the washer. Inside the inlet valves are screens. Remove any accumulated film or particles from the screens. Reinstall hoses, turn on water, and check for leaks. See the Installation Instructions for details; find them by entering your model number in the search tool below.
    fl_hot_cold_back_of_washer.jpg Is the water pressure less than 10 psi?
    If the water pressure is too low, the washer may not properly operate. To find out your exact pounds-per-square-inch (psi) value, contact your local water utility company.

    Are you using HE High Efficiency detergent?
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    Concentrated detergents labeled 2x and higher will require a small amount of detergent based on load size. Always follow the manufacturer's recommendations.
    helogo.jpg See also: Why HE High Efficiency detergent is required.
    Are you using flood-preventing inlet hoses that can shut off the water to the washer?

    These hoses have a valve inside that will close if the water pressure is higher than two gallons per minute; this will shut off the water to the washer. If one of these hoses becomes loose, the water flow through the hose will increase and close the valve inside the hose, which will shut off water to the washer to prevent a possible leak or flood. If the hose is not loose, try taking the hoses back to the store for a replacement set.

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    • If the error remains on the display, and all of the other conditions above have been checked, call for service.
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    Are both the hot and cold water faucets turned on?
    Turn on the water. Check the household faucets to see if the hot and cold water faucets are turned on. Completely open both faucets for proper fill.

    NOTE: Both hot and cold water must be connected to the washer and turned on; the washer will not properly operate with only one incoming source of water.

    Turn off the water and remove inlet hoses from the inlet valves in the back of the washer. Inside the inlet valves are screens. Remove any accumulated film or particles from the screens. Reinstall hoses, turn on water, and check for leaks.

    If the water pressure is too low, the washer may not properly operate. To find out your exact pounds-per-square-inch (psi) value, contact your local water utility company.

    Use only HE High Efficiency detergent. Using non-HE detergent, or more than the manufacturer's recommended amount of detergent, can cause excessive suds. The excess suds can prevent the washer from detecting the incoming water.
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    This error code indicates a water supply problem.
    Are both the hot and cold water faucets turned on?
    Turn on the water. Check the household faucets to see if the hot and cold water faucets are turned on. Completely open both faucets for proper fill.
    NOTE: Both hot and cold water must be connected to the washer and turned on; the washer will not properly operate with only one incoming source of water.

    Are the water inlet hoses kinked?
    Straighten the water inlet hoses.
    Are the water inlet valve screens on the washer clogged?


    Turn off the water and remove inlet hoses from the inlet valves in the back of the washer. Inside the inlet valves are screens. Remove any accumulated film or particles from the screens. Reinstall hoses, turn on water, and check for leaks. See the Installation Instructions for details; find them by entering your model number in the search tool below.
    fl_hot_cold_back_of_washer.jpg Is the water pressure less than 10 psi?
    If the water pressure is too low, the washer may not properly operate. To find out your exact pounds-per-square-inch (psi) value, contact your local water utility company.
    Are you using HE High Efficiency detergent?
    Use only HE High Efficiency detergent. Using non-HE detergent, or more than the manufacturer's recommended amount of detergent, can cause excessive suds. The excess suds can prevent the washer from detecting the incoming water.
    Concentrated detergents labeled 2x and higher will require a small amount of detergent based on load size. Always follow the manufacturer's recommendations.

    See also: Why HE High Efficiency detergent is required.
    Are you using flood-preventing inlet hoses that can shut off the water to the washer?

    These hoses have a valve inside that will close if the water pressure is higher than two gallons per minute; this will shut off the water to the washer. If one of these hoses becomes loose, the water flow through the hose will increase and close the valve inside the hose, which will shut off water to the washer to prevent a possible leak or flood. If the hose is not loose, try taking the hoses back to the store for a replacement set.

    To remove the error display, press Pause/Cancel twice.


    If Pause/Cancel does not work:
    1. Unplug the washer or disconnect the power for one minute.
    2. Plug in the washer or reconnect the power.
    3. Re-select the cycle and press Start.
    NOTES:
    • On some washers, when the washer is started for the first time after this error code, it will begin to drain. You will not be able to pause or cancel the cycle for about 8 minutes while it drains. This is normal.
    • If the error remains on the display, and all of the other conditions above have been checked, call for service.

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