Question about Fargo DTC550 Thermal Card Printer
It seems my fargo dtc550 ID card printer print head is giving me a line down the center..they keep saying my print head is going bad...but after 3 months? we are cleaning it everytime we change the ribbon etc...so what could be the problem.
note: my eltron ID printer lasted 3 years without change
If you are cleaning the printer, the problem is contamination, either cheap cards that have debris left from manufacture on them. Or they are getting contaminated from where you are storing them. Keep your unprinted cards covered and away from dirt, try to handle them as little as possible. Check out TulsaBiz.net or mIdWestidsolutions.com for better cards and cheaper printheads. A SSP card will have less roughness, debris from manufacture and will be shrink wrapped in packs of 100 to prevent contamination.
Posted on Aug 15, 2011
This is a continuing problem we have with our Fargo DTC550 printer. If you remove the printhead from the printer and look at the underside you will see a nick on the head in the same area you are getting a line on your card. Fargo claims we damaged the head due to not keeping the printer clean even though we clean at every ribbon change. I believe that the damage happens when a plastic debris (from the plastic card) gets between the card and the head. You must check your card stock to make sure there is no plastic debris on them. Bottom line, you have to replace the head and at the time it costs $700 per head.
Posted on May 05, 2008
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Posted on Jan 02, 2017
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