I'm having problems setting up my embroidery design. I enter my letters etc: ABC and when I go to place the design on the fabric, the design goes
blank. I need a simple way with easy step by step instructions. I hope you can help me with this problem
I think you might possibly need to save it to a disk, then use that disk when you want to print something out. I am speaking, of course of the older Designer 1. I realize there is a USB version, and for that I have no solution. I am still using the older one.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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You don't need a dongle for the sewing machine. You either have a dongle for the computer embroidery software in which case it goes in your computer when you've installed the software, or you have a USB stick that has the Husqvarna designs on it.
What colour is it? The USB sticks are blue, the 3D software dongles are red. Only problem is, I think the 4D software dongles are blue too!! My Husqvarna Designer 1 USB embroidery stick (blue) has "USB Embroidery Stick" written on it - have a look for that. The dongle will have Hasp or something like that written on it.
If you are pretty sure it is a USB stick, put it in your machine and turn it on. Then touch the disk/stick icon on the lower right hand side of the screen. Your machine should start to read the stick and you will get a pop-up menu where you can choose from the folders on the stick. If you don't, go into the PROG screen. Touch MENU, touch the disk/stick icon and see if the embroidery files on the stick come up then. Each machine came with a set of designs called Embroidery Disk 100 and three alphabets - Palace Script, Kaligraphia and Clarendon. These should all be on the USB stick.
In the event that it is a dongle you have, but not the software, you need to contact the person from whom you purchased the machine.
You can download the Husqvarna designs from the Husqvarna website, but you will need a Husqvarna formatted USB stick to do this. Therefore, you do need software on your computer. There are some low-cost alternatives to the Husqvarna software - Embird and Sew What come to mind. However, a Husqvarna program called 3D Disk Manager USB came with every USB Designer 1 machine, so you should have got that when you purchased the machine. This will be enough for you to load designs from the HV website and from other websites where you purchase designs.
You can have replacement discs ordered from Husqvarna Viking. Visit an authorized Husqvarna Viking dealer for them to order the replacement discs. However, you might luck out and they have some already on hand from a scrapped machine or a trade-in. You can find your nearest dealer by visiting the Husqvarna Viking website - http://www.husqvarnaviking.com and clicking on dealer link down the left side of the page.
Static Electricity and Designer 1:
The designer 1 is susceptible to static electricity. They sell static removers for electronics. Try that 1st. Don’t spray your machine, just the rag and wipe the machine. Endust for electronics makes a pump spray and you can even use it on the screen (DONT spray the screen). Then try to recalibrate the screen in the set menu. If you can’t get into the set menu keep trying until you can otherwise, there is a way to get into the service mode to set it.
I am pretty sure you can download Disk 100 free from the Husqvarna Viking website. This has all the embroideries that came free with the machine, plus the alphabets (I think!). You can download this direct to your PC or to a set of floppies, depending on what your Designer needs and what support software you have (or have not) got. If you have no Husqvarna software at all, your PC will not be able to read the floppy. It is in .shv format which PCs are unable to read, being an embroidery machine language only. If you are trying to open the faulty disk in your Disk Manager software, I always found it worked better if I didn't put the disk in the floppy drive of the computer until after I had already opened Disk Manager. Hope some of the above is useful to you.
If the machine is reading the file to not be found it is probably that the designs are on the floppy but the person sending did not read them to the floppy right. they should have been read thru the softwear.
The Designer 1 technology is far more superior to the Rose. The Rose technology is so far behind that you can not update the software any more. The Designer 1 comes now with a USB stick, and you can download unlimited designs from the internet and transfer to your machine.
The Rose is a very good machine but you will be limited in the use of the machine.