Question about Western Digital FireWire/USB 2.0 Combo (WDXC1200BBRNN) 120 GB Hard Drive

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Red Light I have been using this WD external hard drive for years and all of the sudden now it's red light is on and the computer won't recognize it. I unplugged and replugged and restarted several times. What can I do?

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  • carolh2 May 18, 2008

    I have the same problem. When I plug the hd in, the red light stays on. If I plug in the USB, I hear it connect to my computer, but it does not show up. I had this problem before & after a few times, it was recognized. Now I can't get it to reconize.

  • ciderpetite Jun 17, 2008

    same problem solid red light, computer doesnt recognize it either, this has a lot of data on it, mostly photos. Leaving it unplugged overnight.

  • Anonymous Feb 01, 2009

    I have the same problem the computer want recognize my harddrive and the red and green lights are on.
    can you help?


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The red light came on when I plugged this drive into my laptop and was not recognized -- until I plugged in my laptop power adapter, then it showed right up! If you're on a laptop make sure you have the hard drive power plugged in as well as your laptop power.

Posted on Aug 15, 2008

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A blue and red flashing light and won't connect to computer


External hard drives not only provide additional storage space on a computer system but also allow data to be conveniently transported from one computer to another.


These drives typically plug right in to a port on the computer and function without any additional setup; however, if you are running into trouble where your external hard drive is not being detected, you must troubleshoot the situation to determine why the drive appears to be missing.


Check the USB connection running from the hard drive to your computer.

If the USB cable is not seated securely in the port, the computer will not detect the external drive.


Disconnect the USB cable from the computer and plug it into a different USB port. Occasionally, a USB port will fail to function with some hardware and changing the USB connection may correct this issue.


Switch from a USB to a Firewire cable connection, if possible.

The USB port on the hard drive may have died; if so, changing to a Firewire connection will resolve this issue.


Install the driver for the external device from the installation disc provided with the product. Older computer systems may require you to manually install this driver.


After inserting the installation CD, follow the prompts from the installation wizard to install the driver on your computer.


Restart the computer.

If you connected the external drive while the computer is powered down, it may not recognize the device when you turn on the computer.


After restarting the computer, connect the external drive to the system.

The drive should now be detected by your operating system.


Connect the external hard drive to a power source and then plug it into your PC computer using a USB or Firewire cable.


Log on to your PC computer using an account with administrative privileges.

Open the Start menu and click on the "Control Panel" icon.


Open the "Administrative Tools" folder and then double-click on the "Computer Management" icon.


Select "Disk Management" from the list of options on left side of the window.


Right-click on the drive you want your computer to recognize and select "Change Drive Letter and Paths."


Select a drive letter for the external hard drive to be recognized as and click "OK."

The drive will now appear in My Computer.


Hope this helps.

Nov 22, 2012 | NexxTech new 3.5-inch hard drive enclosure...

1 Answer

I dropped my drive and now the computer won't recognize it. The blue light is on with the red light. Help!


Sorry to hear that your drive is having trouble. When you start the drive, do you hear it turning?
Is this a external that you can remove the hard drive? You may try to power down the external, power it back up and shut down your computer. The conect the external and turn the computer on.

Let me know if you can hear the driver turning and it you can connect after going thru the process above.

Brian

Feb 05, 2011 | SimpleTech Signature Mini 320GB External...

1 Answer

I have a simpletech harddirve 120 GB. Had it for about 2 years. The blue and red light usually appears and you could feel it run. Now theres no sound or moving parts and now only the red light appears. ...


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

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1 Answer

SimpleTech 500 GB external hard blinking red light


I got one with the same problem. I opened up the case and hooked up the hard drive to a generic usb to sata adapter that i picked up on ebay and it works fine now if a bit clunky looking.

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1 Answer

Macbook Wont Recognize


Try the drive in another computer.
If it doesn't work it is dead...

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2 Answers

My External Hard drive is not recognized and makes sound


Have you tried connecting your external to some other computer or OS, will the same problem occur?

Well, in thiscase the MOST effective way is to try some so-called data recovery software to see if you can find some data back. Recommend you have a try of Wondershare Data Recovery. Get the program from its site.
data recovery (for Windows OS)
Mac data recovery (for Mac OS X)

Good luck. I hope that my reply has shed some light on the problem! Remember - Always make Backups of your precious data!

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2 Answers

My PC is not recognizing my WD Passport 120GB USB external drive. I used just few days ago and connected the usb cable to my computer and the WD Passport drive and not recognized on my 2 laptop and 2 other...


I have the 80GB WD passport and it suddenly stopped working one day.  The unit lights up but nothing else.  Finally I cracked the case open and found, as I suspected, that the drive is simply a SATA laptop drive with a SATA-to-USB conversion card built in.  I suspected that the card was **** so I disconnected it and used a USB hard drive adapter (http://www.tigerdirect.com/applications/category/category_slc.asp?CatId=3770&name=USB_Hard_Drive_Adapter) and I can read/write to the drive just fine.  Best part is that the adapter I use has its own power supply so I'm not pulling juice through the USB cable for a SATA drive. 
Even though mine "works" again I don't recommend these drives to anyone.  They're just not sturdy enough or well designed.

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1 Answer

Computer does not recognize new 1TB ext HD


First I had to reseat one of the drives which had worked loose and become unseated during shipping. Then I had to format the hard drive and finally I had a 1TB external hard drive I could use. The light is still red.

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2 Answers

Interface problem


My drive was working fine till this weekend. It started when all of a sudden i left my hard drive plugged in my computer over night and woke up to see a constant red light and its contents cannot be read from the C drive nor on a fresh reboot. I need the contents of the hard drive urgentlllyyy or i am dead meat.... PLEASSEEEEEE HEEEELLLLPPP!!!!!

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