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I have a presario 2100 laptop,when I turn my computer on it goes to the desktop and there are no icons or anything on the screen.just the background.to turn it off i have to unplug it.when i turn it back on the same thing happens.how can i fix or reboot the computer to work.

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Hello,
When your computer boots and reaches to the background screen, press ctrl+alt+del and see if Task Manager appears.
If it does, then go to File, New Task (Run) and type explorer.exe and press enter. Your desktop should appear. It may have accidentally been removed from startup.

If it does not, then it might need a repair or recovery due to loss of files.

Thanks,
Lolita

Posted on Apr 30, 2008

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