Question about Microsoft Xbox 360 Console

1 Answer

Unplayable disc any time i try and play any game/DVD, my xbox goes to my profile screen and say thats it is an "unplayable disc". I tried taking it apart to do it myself, but i'm not intelligent about electronics at all. is there any way i can do this myself without having to buy a new DVD drive?

Posted by Anonymous on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 55 Answers

There are a few things you can try. You can open the DVD drive case (remove the 4 screws from the bottom and seperate the two metal pieces exposing the drive) and clean the laser lense (be very careful) use something very gentle (glass cleaner) and a q tip (apply the glass cleaner to the qtip to make sure you do not apply too much) Gently wipe the laser lense clean.
Also look for large amounts of dust/debris caught in the drive.
Look for anything on the drive case that shows wear or is damaged/bent and try to correct it if you can (rebend the case *****warning here**** A DVD drive depends on it's position and balance to read CD's properly. If you are unsure what an undamaged drive looks like refer to pictures online)
If all this fails it could be the laser lense that needs replacing, you can replace just that piece (takes a little skill with a soldering iron) or replace the whole drive (a process that takes some work with a computer since the drive and the motherboard are married, in other words it is not a simple swap out)
Hope that helps and if you need any further steps post a comment asking for them.
Thanks

Posted on May 03, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

It only plays Normal Xbox games


The open tray and unplayable disc is because the lens isn't strong on the drive and needs to have a Pot calibration done to it to make the lens signal stronger. That should fix the open tray/unplayable disc issue. I have done this to quite a few drives and all have been working fine since.

Jul 12, 2009 | Microsoft Xbox 360 Console

1 Answer

Unplayable disc


There is a good chance you DVD drive might have either a faulty motor or laser. In this case if you have any type of warranty you should use it but if you don't you'll have to purchase either a new XBox 360 or a new DVD drive.

The new DVD drive will not be able play games if you simply swap the drives. In order to have it play games you'll have to flash the old Key from the broken drive onto the replacement drive.

Either that or if your system is still under the 3 year warranty from RROD by Microsoft you can try to induce RROD on your XBox 360 and take up a claim with them. Most of the time they send u a refurbrished XBox 360 or a new one.

Jun 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox doesnt work


check for a ring on the disc and if it has one take it to game crazy and get it fixed

Mar 07, 2009 | Microsoft Xbox 360 Console

1 Answer

My X box wont play anything..... it says ''unplayable disc''


The DVD rom is probably on its last legs.  Call support and see what they can do for you.  I don't think this is covered under the extended warranties, and it will probably cost you money to fix if its is out of warranty.
Mine did this to me and I am in the middle of trying to repair it myself.  
My suggestion is put it in a enclosed cabinet so that it overheats and redrings so you can send it back.

Nov 24, 2008 | Microsoft Xbox 360 Console

1 Answer

Un playable discs


i think you have a dvd drive problem. Your gonna have to take your xbox apart, (there are videos on youtube on how to take a xbox apart). Then your gonna have to take the dvd drive apart, and there should be a magnet that is stuck to the top of the dvd drive.

Nov 23, 2008 | Microsoft Xbox 360 Console

2 Answers

Unplayable disc


have you tried cleaning your Disc.

Jul 16, 2008 | Microsoft Xbox 360 Console

2 Answers

Unplayable disc


take it in to get a new one i hade the same problem

Mar 20, 2008 | Microsoft Xbox 360 Console

1 Answer

Unplayable disc


Go to www.xbox.com go to support and lookif not ityour dvd drive

Feb 21, 2008 | Microsoft Xbox 360 Console

1 Answer

"Unplayable Disc"


First of all clean the disc, use warm water and a soft rag. after cleaning the disk, very carefully take apart your XBOX and use the rag to wipe off the eye touch nothing else. Place the XBOX together the same way that you took it apart. Hope this helps!

Feb 19, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

19 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Tre Elkins

Level 3 Expert

643 Answers

Mike Neath
Mike Neath

Level 3 Expert

315 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...