Question about Acer Aspire 3610 Notebook

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Touch pad quit working, fn-f7 doesn'make a difference

As above, touch pad quit working.....Fn-F7 doesn't help

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  • Anonymous Mar 21, 2014

    My think pad x61 has a black screen on startup and I tried everything I tried the fn and f7 I tried ctrl alt delete and the Lenovo button and took out the battery and charger and held in the power button for not than a minute but nothing is working

  • Anonymous Mar 22, 2014

    have tried the fn + f7 but still have dark shadow on lower right side of screen. any ideas?

  • Anonymous Mar 26, 2014

    Tried Fn + F5 and F7 does not work

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  • 33 Answers

First, ensure that the button that enables/disables the touchpad is not deactivated if your unit has one.

If the keyboard still works, and you can navigate past your log-in password and enter your windows environment, here is a quick way to check and ensure your laptop still has the correct software driver for your touchpad mouse.

1: Press and hold your windows key, and press the R key.
2: This will open a run command prompt. Type "devmgmt.msc"
3: This will bring up your device manager. It contains all of the software drivers of your unit. If your mouse has a missing driver, it should boldly stand out from the list as an expended menu, within either your mouse drivers, or unknown drivers. You should see a yellow asterisk or exclamation mark next to the damaged or missing driver.
4: If the driver is missing, you can often re-download it from the manufacturers website and have the computer automatically re-install it once you have the driver saved onto your computer.

This solution is only for a single scenario though. Why your driver would have gone missing should it in fact be missing or damaged would still be questionable. It is possible that another program, such as a malicious spyware or virus, could have modified or deleted it. If that were the case, simply re-installing it would not erase the software that is causing damage from your machine.

This is only a software related fix. If it is hardware related, such as the touchpad hardware itself is defective or damaged, then it would need to be replaced by a certified technician, most likely at a service center. I would recommend taking it to your nearest Best Buy and having a Geeksquad agent inspect it, test a usb or ps2 mouse with it, and give you a better idea of which of the two possibilities (hardware or software) the fault is really being caused by.

Hope that helps.

Posted on May 01, 2008

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Posted on Jan 02, 2017

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Hello,

Thank you for using fixya. My name is Carlo.

There are two ways that you can do to turn off/on the touch pad in your acer aspire.

1. Press FN + F7. It will turn off the touchpad and will turn on once you press the same buttons again.

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I hope this helps.

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Have you checked that the touch pad is enabled, as Acer uses something like the FN F7 keys to enable disable the touch pad.

If still facing the same issue means you need to download the touch pad driver from the Acer website and you can fix the issue.
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As you have suggested the F7 key is the one for the mouse pad, and hasn't made any difference, have you somehow corrupted the drivers. You can download them from the acer website.

when did it last work, you cloud try a system restore. Remember to press Fn + F7 again and give it a moment to enable( just in case the last time you tried it, you turned the hardware off despite it's lack of functionality)


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I had the same problem. Do not put the battery back. It is damaged. You need a replacement. It is a battery surge that causes this behavior.

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