Question about Acer Aspire 3610 Notebook
As above, touch pad quit working.....Fn-F7 doesn't help
First, ensure that the button that enables/disables the touchpad is not deactivated if your unit has one.
If the keyboard still works, and you can navigate past your log-in password and enter your windows environment, here is a quick way to check and ensure your laptop still has the correct software driver for your touchpad mouse.
1: Press and hold your windows key, and press the R key.
2: This will open a run command prompt. Type "devmgmt.msc"
3: This will bring up your device manager. It contains all of the software drivers of your unit. If your mouse has a missing driver, it should boldly stand out from the list as an expended menu, within either your mouse drivers, or unknown drivers. You should see a yellow asterisk or exclamation mark next to the damaged or missing driver.
4: If the driver is missing, you can often re-download it from the manufacturers website and have the computer automatically re-install it once you have the driver saved onto your computer.
This solution is only for a single scenario though. Why your driver would have gone missing should it in fact be missing or damaged would still be questionable. It is possible that another program, such as a malicious spyware or virus, could have modified or deleted it. If that were the case, simply re-installing it would not erase the software that is causing damage from your machine.
This is only a software related fix. If it is hardware related, such as the touchpad hardware itself is defective or damaged, then it would need to be replaced by a certified technician, most likely at a service center. I would recommend taking it to your nearest Best Buy and having a Geeksquad agent inspect it, test a usb or ps2 mouse with it, and give you a better idea of which of the two possibilities (hardware or software) the fault is really being caused by.
Hope that helps.
Posted on May 01, 2008
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