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I Bought a freecom hard drive classic 3.5 and according to information recieved it is meant to work by simply plugging it into my pc, however, it say it is not configured properly and every time i try to install it it asks me to put Windows xp service pack cd into the drive but i dont and have never possessed this cd and i dont know what to do.

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Windows does not have the correct drivers or supporting files already installed, but is a prepacked set of drivers from an install. Hence, windows is expecting the drivers to be available on the Windows install cd. Everyone should have in position this CD if they legally own windows (sometimes the OEM call this a recovery cd) You will need to aquire the cd. A new one can be aquired for a small fee from microsoft, or simply ask a buddy.

Posted on May 01, 2008

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Posted on Jan 02, 2017

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Freecom 400GB Hard drive not recognized.its a Freecom mobile drive xxs 400gb , my pc just cant recgnize the hard drive


I'll assume your using Windows.
I'll assume it's a USB drive.
I'll assume it is an external drive.
And I'll assume it's formatted as NTFS.

Try using the USB (or FireWire) port for anouther drive to see if that is the problem, if it is then reinstall the driver for the port, through the Computer Managment Concole (assuming yur using windows).

If you formatted the drive as FAT, re-format it as NTFS.

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I have a freecom 400gb external hard drive plugged in to my usb 2.0 port when i turn it on i get a message saying it will perform faster if its plugged into a usb 2.0 port any ideas


This means that although your hard drive is capable of handling usb 2.0 speeds, your PC has the older USB ports or if your PC has USB 2.0 ports, you don't have USB 2.0 drivers installed. You will most likely find USB 2.0 drivers from your motherboard manufacturers website.

Dec 05, 2008 | Computers & Internet

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My PC has XP Home and I am getting repeated Blue Screen Of Death when working in Adobe CS3 Browser with lots of files. There are a variety of STOP codes beginning with: 0x0000000A or 0x0000004E or...


To many people are having big problems with service pack 3 and that's why I get to choose what get's installed. I will NOT put service pack 3 in any of my pc's till all the problems are gone.

You need to get rid of it, and go back to service pack 2, and the only help I found was this,

http://support.microsoft.com/kb/950249

Good luck and hope this helps

Jun 30, 2008 | Computers & Internet

1 Answer

I just started up my laptop and stuff, but when i started the Freecom 250GB external hard drive its making strange sounds and now its switching its light on and off, i can't use it either. Its about 3/4...


Ok then it is the HD, you can take it in to a computer store and have them save the information off of the drive. You can also go to the manufactures web site and see what the waranty is like on the HD also, you may be able to get a new one to replace the defective one. But first and fore-most, go into the closest circit city and see about getting the information saved onto another hard disc.

Apr 28, 2008 | Computers & Internet

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Freecom 400 GB external hard drive not being read by computer an re-installing Freecom Personal suite. When I turn on the external hard drove the power light comes on ( and stays on) and the drive itself...


hi there,
sounds like you have a hardware problem...you should look into trying this drive on another system to see if the same thing is happening without the drive software ...and if it works try to recover all your data from this drive as soon as possible...hardware problems are most time intermittent ... so they work now then say after a while they stop...

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1 Answer

Freecom hard drive problem?


Unless you "GHOST" or "CLONE" the programsd over to the harddrive, instead of just copy and paste, they will not open. What you will have to do mo0re than likely is remove the installation files through control panel and reinstall the program onto the external harddrive.

Mar 23, 2008 | Computers & Internet

1 Answer

Freecom 250 Gb Hard Drive


Hi des,
you need to install windows XP, on a different hard-drive.
even if it,s only 10 gig plus.
You can then access the drive.
Your problem is here, is that you,ve upgraded from XP to Vista, theres a possibility, that you may have lost or even formatted your freecom hard-drive.
No-Support-Device detected, is saying that your USB devices are not functioning correctly.
Check in the bios that the USB devices are enabled, to operate your hard-drive. ( this is assuming it,s a USB drive )

Hope this helps you out.

Mike @ compurepair.

Mar 11, 2008 | Computers & Internet

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