Question about Brother MFC 7420 All-In-One Laser Printer
i recently purchased a brother MFC7420 printer. The printer i connected directly to my PC and is set up perfectly as i can print, scan, fax etc etc. However, the minute i leave the printer idle for while it goes into sleep mode...then when i try and send another print job to it...it doesnt wake up....i have to turn it off and on to get it to come out of sleep mode. Have asked brother ..they said to upgrade the firmware....which i tried to do but it says i have the latest firmware...
I'd be happy to give you the solution to this problem :)
You'll want to go into the menu and choose these options: 1,6, and 2. The final stop should give you the sleep menu.
The printer is setup for a default of 5 minutes. But you can change it from 00 to 99 minutes. To just shut it off, press the Options and Start button simultaneously and that will do the trick.
Here is the link to the manual: http://www.brother.ca/en/products/pdf/manuals/MFC7820N-UG.pdf
If I wasn't specific enough, the solution is on page 2-6
Posted on May 01, 2008
It probely has a bug and you should return it and trade it in or get your money back.
Posted on Sep 23, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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