Question about Brother MFC 7420 All-In-One Laser Printer

3 Answers

Printer doesnt come out of sleep mode (Brother MFC7420)

Hi there

i recently purchased a brother MFC7420 printer. The printer i connected directly to my PC and is set up perfectly as i can print, scan, fax etc etc. However, the minute i leave the printer idle for while it goes into sleep mode...then when i try and send another print job to it...it doesnt wake up....i have to turn it off and on to get it to come out of sleep mode. Have asked brother ..they said to upgrade the firmware....which i tried to do but it says i have the latest firmware...

please advise...

thanks

nick

Posted by on

  • 6 more comments 
  • nick_ANT May 01, 2008

    Great stuff....ive done it and lets see how it works

  • nick_ANT May 01, 2008

    excellent works perfectly

  • Anonymous May 09, 2008

    brother mfc-7420 will not all of a sudden not print from my computer

  • Anonymous Sep 02, 2008

    Mt Brother MFC7420 does not come out of sleep mode. I have followed the instructions in the manual (page2-6) to (attempt #1) to change the time of the sleep mode to 99 minutes (attempt 2) turn off the the sleep mode.

    1. Press Menu/Set 1,6,2,

    2. press Start and Options simultaneously.

    3. Press Stop/Exit

    In step 3, after I press STOP/Exit, the printer goes back to sleep mode.

    We're back to sleep.

  • sladjos0674 Dec 16, 2008

    my mfc7420 won't accept any faxes and I can't send anything b/c I think it's in constant sleep mode. I've tried all the solutions given and still won't work. What else can it be?

  • bepkka Mar 08, 2009

    the mfc 8600 goes to sleep after the 99 minute time, which is the max that can be set on the computer before going to sleep. the problem is that after 99 minutes, when i want to print, i have to unplug the machine and then plug it in again. how to correct this? i want the printer to print when i send something to the printer, whether it is 99 minutes or 3 hours. help!!!

  • bepkka Mar 08, 2009

    No when I sent documents while my computer is awake to the MFC-8600 the
    THE MFC-8600 is a sleep, it will not print. I have to unplug the
    MFC-8600 and then plug it in to get it to print, my computer is awake
    all the time, the brother feature won’t allow you to keep it awake. It
    only allow to stay awake 99 minutes


  • bepkka May 11, 2010

    the problem is that AFTER the 99 minutes, when it goes to sleep, it will not WAKE up when i send document to printer. it has to be unplugged. what is going on??

×

Ad

3 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 60 Answers

I'd be happy to give you the solution to this problem :)

You'll want to go into the menu and choose these options: 1,6, and 2. The final stop should give you the sleep menu.

The printer is setup for a default of 5 minutes. But you can change it from 00 to 99 minutes. To just shut it off, press the Options and Start button simultaneously and that will do the trick.

Here is the link to the manual: http://www.brother.ca/en/products/pdf/manuals/MFC7820N-UG.pdf

If I wasn't specific enough, the solution is on page 2-6

-Ernest

Posted on May 01, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

Same here. Purchased an MFC 7460DN and it won't wake up. I'm taking it back.

Posted on Dec 23, 2012

  • Nancy Reid Dec 23, 2012

    After a little more digging around, I found a solution. Add the printer as a TCP/IP printer. In Windows 7, this is the "add local printer" option

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 12 Answers

It probely has a bug and you should return it and trade it in or get your money back.

Posted on Sep 23, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

Brother DCP-195c error prinr unable 73


Sir/Madam

I suggest You Go to Official Brother Printer trouble Page For You Brother Printer Problem On Below Brother Printer forum URL Link:
http://welcome.solutions.brother.com/BSC/public/eu/gb/en/faq/faq/000000/000400/000095/faq000495_033.html?reg=eu&c=gb&lang=en&prod=dcp195c_all&Cat=11

I Hope You resolve Your Brother Printer Issue,

OR

In case You Need Online Assistance Then follow Us For ON:


Brother Printer Support

Feb 01, 2014 | Brother DCP 165C Compact Color Inkjet...

1 Answer

When receiving fax, it won't print


make sure the property settings for the fax are not on the Microsoft printer make sure it is set to the local usb printer

Jan 28, 2014 | Brother MFC-J625DW Wireless All-in-One...

1 Answer

CISCO WAP200 constantly loses connection


Your printer is probably going into "sleep" mode after "X" minutes, which may be causing the problem. Use the led interface on the printer to keep it out of sleep mode and that may help.

Jun 24, 2017 | Cisco WAP200 802.11b/g Wireless Access...

2 Answers

Hi, my printer Brother MFC-9320CW enters in sleep mode every 30minutes. Any cloues how to clear the timing?


Hi,
try fixing the SLEEP menu.
Follow the steps I found:
Enter Menu and navigate to General Setup. To enter press OK. Use up or down arrow buttons to go to Ecology and again press OK. Enter Sleep Time menu and enter 0 if you don't want your brother to enter sleep mode. Press OK and exit printers menu.

May 06, 2012 | Brother MFC9320CW All-In-One Printer

3 Answers

New computer is Windows 7 - 64 bit Printer is Brother MFC-8820D. Printer works fine - computer does not recognize the scanner feature of the MFC. Have tried both USB and LPT1 connection to the new...


I lost my network fax and scanning when I upgraded to Win 7 as Brother had no support for Win7 and this printer. Very disappointing.

However, I recently downloaded the MFC-8370DN install package from the Brother website and installed it on my Win7 64 bit Asus laptop. The installer couldn't find my MFC8820DN, but I manually entered the IP address (192.168.0.100 in my case). The install completed cleanly, after a reboot I can now start Brother Control Centre 3 and scan and fax from my 8820DN over the network. All good, no need to buy a new printer just yet...

Apr 26, 2011 | Brother MFC 8820D All-In-One Laser Printer

2 Answers

Brother HL-2170W laser printer goes into sleep mode quickly. How can I turn off the sleep mode.


I found this from Tony Benjamin
I have tested it on two different Brother Lasers and it worked.

To cancel DEEP SLEEP on Brother Printer
  1. Go to General Setup then OK
  2. Ecology then OK
  3. SLEEP TIME then OK
  4. While sleep time is display push Down Arrow and CANCEL at the same time!
  5. DEEP SLEEP on/off toggle by Arrow keys
  6. OK to SAVE Deep Sleep off.
It is a shame they don't have this in the web interface or manual they sent with the printer.

Nov 03, 2010 | Brother HL-2170W Laser Printer

3 Answers

My printer: brother model mfc 215c is not working.


Brother model MFC-215C is not working. It says: cleaninig impossible. Try trouble shooting and routine maintenanace. What can I do to solve this problem?

Jul 26, 2010 | Brother MFC 210C All-In-One InkJet Printer

Not finding what you are looking for?
Brother MFC 7420 All-In-One Laser Printer Logo

7,093 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

475 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Jim Keysor

Level 2 Expert

329 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...