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Have 2. When I try to close down, Computer crashes. All stops. If I get to Windows is Shutting Down, it takes 30-60minutes before it shuts down. Second problem- Keep getting notice to update Windows Media Player 10. 3 times I have tried. Get to "Extracting files from compressed archive" and crash. All stops. Have to push button on hard drive to get out.

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  • dankoclaire Apr 30, 2008

    Sorry. I love my Dell and thought when I had such a problem I could get some assistance. Did not know I had to pay for it. Thanks, anyway. Will check back with Fixya and see if any information is forthcoming.

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There are many reasons for Windows to freeze on shutdown.

Read This

See if you can pinpoint your problem.

Try rolling back to the previous version of Media Player. Go to Control Panel, Add & Remove Programs. Click on Windows Media Player and select remove. It will give you the option to go back to the previous version.

Posted on Apr 30, 2008

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How to make the taskbar reappear when it disappears in Windows


Sometimes on a computer running Windows, an application will crash or an unstable process will lock up the system, and out of nowhere the taskbar that runs across the bottom of the screen will disappear. The rest of the desktop and all of your icons will probably still be visible -- it's only the taskbar that is gone. Without the taskbar, you can't access the Start menu or view the open programs in your system notification tray.

To get your taskbar and Start menu back without shutting down your computer, hit <CTRL><ALT><Delete> and then (depending on the version of Windows that you are running) choose the appropriate option to open the Task Manager. (In Windows XP Professional, for example, there is a button labeled "Task Manager".) When the Task Manager window appears, select File from the menu bar and then from the drop down menu click on "New Task (Run)". Type "explorer.exe" into the text bar and hit <Enter>. Windows will sort of "reset" itself, and the taskbar and Start button will reappear. (This may take a minute.)

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I think the message means that something is crashing during system shutdown. When the crash occurs the OS launches dwwin.exe to report the error, however the windows operating system is shutting down and so the application can't launch make the system lockup or hang.

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