Question about Haier HLT364XXQ

2 Answers

Brand new washer, E4 Error

Hi, we just purchased a Haier Genesis HLT364XXQ. We get the E4 error all the time. The manual is awful. We don't know what water level we're suppose to put for the loads. But no matter if we set the water level high or very low, the E4 error comes up. Water is entering the machine and both of the hot water and cold water valves are opened all the way. Our previous washer had no problems like this, connected to the same valves. I desperately want to just wash some laundry, can anyone help? My husband has leveled the washer with the "feet" and using a laser level. He's connected and reconnected the hoses to make sure there's no problem. We've tried medium size loads and small loads and various settings. I really don't want to have to try to contact the manufacturer on this.

Posted by on

  • Mariah Lane May 01, 2008

    Thank you for your reply. We've since realized that the water that's pouring into the tub, is not staying, but immediately draining out. We're using the goose neck hose. I contacted customer support and they're suppose to be calling me back when "their systems are back up".

    So basically the problem is that the washer won't keep the water in it, the tub won't fill, the water just drains out immediately as it comes in.

  • Mariah Lane May 07, 2008

    Haier sent out a local repairman. He spent maybe 5 minutes looking at the washer. Said that if the drain pump was broken, the water wouldn't be draining at all. He then said it must be the control board, and that that isn't a common replacement. So we're probably looking at about 2 months just waiting for the part to come in. After he left my husband and very confidant that he's right. We're not sure what to do at this point b/c if we wait for the part to come in, it will be past our 30 day threshold of returning it to the store (per their return policy).

    Does it sound like he could be correct on the control board?

    Thank you for all your help, time and great advice.

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 487 Answers

OK this should not happen. It might be that the connectors to the watervalve is lose. E4 is a sign that the watervalves are closed. You should contact the store you bought it from and have them give you a replacement. Do not open it for now as it will void your warranty. You know it is not the pressure as the other never had this problem
This however is the link for all the parts you need. or might need.
LINK
Have a good one and good luck changing this one out and please dont take no for an answer

Posted on May 01, 2008

  • eric bosman
    eric bosman May 01, 2008

    ok that can happen in two instances. Either the drain is too low, which i doubt or the drain pump is broken and kees spinning.

    Check the drawing. Please let them make it right with you

  • eric bosman
    eric bosman May 08, 2008

    Ok try one more thing.

    If you use the goose neck. Place a screwdriver of somethng between the hose and the drain pipe so the will be an airgap between the hose and the drain pipe.

    Let it fill. sometimes when you connect the drainpipe airtight it creates a sifon system which will drain your machine.



    If this doe NOT work please do yourself a favor and return the machine to the store and pick another.



    Kind regards Eric

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

What does E7 mean on the display it wont spin

Posted on Mar 22, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a haier washer dryer i keep getting error code 9 help


Hi,

Any of the following error codes must be addressed by the technician.
Error Code: 3, 6,7,8,9,10,13.

Please contact the technician, they may have to access the equipment.

Jan 13, 2016 | Haier Washing Machines

1 Answer

Haier HLP23E - When I press start, the water flows in and out at the same time.


Hi Lina, accordin to the Haier website, E4 stands for "water inlet problem. Water can not inlet or cannot reach the selected level in a proper time.". Unless the ingoing water pressure is really low, I think you need to service the machine. Anyway, hope this helps!

Dec 13, 2014 | Haier HLP23E Top Load Washer

1 Answer

Haier XQJ50-31 drum quit agitating or spinning


If the timer stopped advancing on one of my machines (laundromat owner) i'd assume it's the timer motor. Kind of like when a top loader has no final spin but otherwise runs okay i always suspect the timer mechanism. For me it's a simple check; exchange timers with a neighboring machine. You probably don't have that option. Unfortunately, I don't know the Haier Brand of machines so i could be wrong.

Dec 23, 2012 | Haier XQJ50-31 Top Load Washer

1 Answer

I'm getting error 7 on my washing machine wot can I do to fix it


Hi from retired Englishman in SW France,

In my list Haier error 7 refers to 'motor overheat protection or is damaged'. Sorry ;-0(

Also for the future it might save you time if you had a manual if you have not already ;-0)
Manual
You will need to type into your search engine/web browser '(make model number) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount.
You could also try the manufacturer's web site direct ;-0)

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C.

Jul 25, 2011 | Haier Washing Machines

1 Answer

I GET A ERROR MESSAGE E4???? After restarting the machine everything seems to be fine. Can somebody explain me what this is supposued to mean? Thanks


E4 indicates an unbalanced condition.
Stop the unit, re-arrange the load and procede normal cycle.

http://www.avantiproducts.com/manual/w757.pdf


Your manual for your washer is in the above link.

Hope this helps...

Jul 23, 2011 | Avanti Top Load Washer W797

1 Answer

E12 eror on Haier washer dryier


Hi,

Error 12 means Drainage error, water not emptied within 4 minutes
Solution:

Clean the fi lter and check the drain hose for blockage. If error still exists, please contact the Haier maintenance personnel.

Thanks and have a nice day.

Jul 03, 2011 | Haier XQG50-11 Front Load Washer / Dryer

2 Answers

I have a GE Profile top loading washer mdl # WPGT9150 and I have a question about a problem I am having with it. The washer stops halfway through the wash cycle and the electronic board flashes E4, and I...


E4 is an error code indicating a problem with the water inlet valve or the electronics that control the inlet valve. Error codes do not necessarily indicate the problem directly.

Here is the service manual (with diagnostic procedures) for your machine:

http://www.geservicenet.com/cc/trngprog/ProfileWasherWPGT9150.pdf

Good luck.

Mar 01, 2011 | GE Washing Machines

1 Answer

Haier Genesis HLT364XXQ CAN'T GET HOT WATER WASH


hey Paul, you don't have to wash anything in hot water. Hot water only wastes money and does nothing, in my opinion, to get anything cleaner. It does ,however set the stains. To kill any thing the water has to be 212 degrees [ boiling ]I have not used hot water for over 40 years and our clothes are coming out clean. Just set the machine on cold. I put a twoway spigot on my cold tap and put the hot water and cold water together incase someone breaks in and does my laundry. Barry

Feb 14, 2009 | Haier HLT364XXQ

2 Answers

The washeer machine give a error code E4


A code of E4 means that there is to much suds or the pump is blocked. use less detergent and get detergent with he in the title. turn to off and try to restart the drain to correct problem.

You will find the code in the manual. If you do not have let me know I will send you one here.

Good Luck And Please Rate FixYa!

Dec 19, 2008 | Washing Machines

3 Answers

Error code 7


The error code 7 is in fact a motor error.
The motor that drives the spin cycle has become faulty. The only solution now is to get an engineer in to fix it or get it sent away to get repaired.

Sep 08, 2008 | Haier XQG50-11 Front Load Washer / Dryer

Not finding what you are looking for?
Haier HLT364XXQ Logo

1,089 people viewed this question

Ask a Question

Usually answered in minutes!

Top Haier Washing Machines Experts

Gerry Harvey
Gerry Harvey

Level 3 Expert

1456 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Owen Barnes

Level 3 Expert

835 Answers

Are you a Haier Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...