Question about Sony Playstation 3 (PS3) Console

2 Answers

Game froze and i turned off the system and now it wont load any discs

When i was playing the new gta it froze and so i turned off the console but i would not turn off and the green light just kept flashing so i turned it off at the main power at the back and now it wont load any games. i dont have any proof of purchase so how much will it cost to get it fixed or is there another solution??? thanks

Posted by on

  • 2 more comments 
  • Anonymous Apr 30, 2008

    dude i had the EXACT same thing happen to me...unfortuneatly without proof of purchase we are screwed and limited only to calling up SONY and paying them $150 to fix the HDD and send it back to us...

  • Glitorisroad May 01, 2008

    Same damn problem GTA is make money for Sony $150 dollars....please

  • Bobber311 May 01, 2008

    I'm having the same problem as well. I just bought the new GTA 4 game and like 10 minutes into the game it forze up on the "loading" screen. the only way to turn it off was the power switch on the back. After I restarted it wouldn't play any blu-ray maovie or game. It plays standard dvd's but not blu-ray. I tried the hard re-set that didn't work. I formatted the hard drive(took about 3 hours) that didn't work. So I emailed sony less then 24 hours ago so we'll see what happens with that. Is it better to call sony or does email work just as well?

  • Beck74 May 01, 2008

    Never had a problem till GTA4, keeps freezing up my ps3. got a new disc and same problem!!!

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Call sony and schedule a pick up for your PS3. They'll send you a box to pack it in, shipping is free. All is free if you have your proof of purchase, if not, they charge $150.00 to service your PS3. When you call them they'll step you through a few things, like restoring defaults that will not work, then they'll have you send it in. If you've lost your receipt, go back to the store your bought it from, some stores keep a log for up to 2 years of purchases...like best buy.

Posted on May 01, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Posted on May 01, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Wii froze and wont Turn off after playing game


dead disc? or disc reader? also why woulf turning the tv off help? did the wii overheat? or anything strange?

Apr 05, 2010 | Nintendo Wii Console

1 Answer

Game takes ages to Load, then freezes.


make sure your discs are clean then try again if same occurs put a cleaning disc into your console this will clean any unwanted dust particles if same occurs again you may have a problem with your laser that reads discs i had same problem

Nov 20, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 Freezing


Hi,

Did you try resetting your ps3?

Nov 06, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 won't play GTA 4 and Metal Gear Solid 4


This is what used to happen to me on my ps3 slim 160 GB when I put the disc in the screen goes black and int he top left corner I have a flashing disc, i updated the system to FW 4.00 and now the game works fine, i was previously running FW 3.73.

Oct 30, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3


clen the disc that happen to me to gta 4 too

Jun 28, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

PS3 wont read discs


Me too dude, down right disturbing. We are all getting F-ed!!!!

have an 80 gig machine, downloaded the aptch, played 1 game of CoD and it froze. WTF!!!

Apr 20, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

My PS3 Games wont show up in the games list


Return under warranty.
the blu ray laser will have been slightly overheated and as a result will need to be replaced.

Feb 18, 2008 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

45 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles Experts

Iron
Iron

Level 3 Expert

3018 Answers

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Marc
Marc

Level 2 Expert

68 Answers

Are you a Sony Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...