There are two different problems here. I also have no idea if all of these are laptops or desktops.
I
can't fix this for you, but if I helped you get it fixed, please rate it as a
fixya not a helpful rating. These ratings let me be allowed to help you
and others in the future.
I hope these are not stolen.
A Bios password and a windows password are not the same. A laptop is hard to get into if you forget the BIOS password. There is a CMOS battery on a desktop that can be taken out to reset the BIOS. This battery looks like a QUARTER or and over sized watch battery. There is one on a laptop but it is not easy to get to. I have also noticed that some laptop companies use an ATMEL chip to secure the laptop if it is stolen. When you reset the BIOS on these laptops with the battery it can trigger the ATMEL chip. This is not easy to tackle. I would suggest if this happens you will have to contact the company and take it to a shop that they tell you to take it to.
Now for a Windows password you have 1 or two options. You can reload the O.S. or you can find someone that has a program that can change the password. I have that software myself. You will have to send it to me for that problem if you want to go that way. My web site is:http://www.tandnfamilyelectronics-online.com/
Now if you decide to reload the computer you will need a way to back up your data.
Is it a
SATA hard drive? If it is a SATA hard drive you can plug it directly into
another computer that has a SATA cable. If it is not SATA you will need to buy
a converter so that you can hook it up to the other computer. This will be an external slim hard drive
enclosure. A desktop hard drive can be put in another desktop and used as a
slave drive. Just make sure that you
look at the back of the Hard Drive and make put the jumper on the slave pins. This will enable you to copy your files onto a disk for future use.
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I cannot bring the computer up because it redquires a password before I can even access the bios. Any solutions to reset the passowrd will be greatly appreaciated
I have a Acer 3690 and I am unable to reset or get pass the password . I forgot it and I need to reset it to boot up the computer. "Any and all solutions will be greatly appreciated"
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