Good evening, I have a new printer HP deskjet f380 I installed it but when I connect the cable usb to my computer ( hp compaq) this last does not recognized it, I am under Windows XP sp1. please help me.
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hello daz... these printers are not wireless when it comes to scanning. connect your computer to the printer with the usb cable. if it still won't scan, download the driver [or find it at hp.com/drivers and download it there. Joe
1. unzip the drivers to a folder on your hard drive.. 2. click start then right click computer ,, click properties , hardware / device manager, 3.) remove usb cable from printer 4.) right click any item and click scan for hard ware changes 5.) wait a bit for it to finish 6. plug in usb cable and repeat 4 and 5 7. the new device found wizard will appear ,, follow on screen instructions and select have driver or install from a specific location and choose the folder u unzipped the drivers too...
if that fails ,, ensure u downloaded the correct drivers..
Uninstall the printer. Plug out the USB cable from the PC of the printer then insert the driver disk of the printer and install it again as it prompts you to enter the USB plug cable. plug it in that and after that installation restart the computer.
Go to this link http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1128296&dlc=en&lc=en&cc=us Select the operating system you have on your machine say windows Vista, Windows XP, whatever, that would take to to the download page, under drivers select the HP print and scan drivers, download it and install that in your computer by following the instruction.
Try to connect the printer by using another USB Cable and in different port may the USB port in computer side or the usb cable is damaged that is why fail to send signal to your acer then try againt to install by using add hardware wizard