Question about SanDisk Sansa Clip MP3 Player

4 Answers

Computer does not recognize SanDisk

I plugged my SanDisk into my computer and nothing happens. The LCD on the MP3 lights up - that's it. What can I do?

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  • Anonymous May 14, 2008

    I have the same problem and the battery is full.

  • kolosser May 17, 2008

    display of the player shows the process of charging and indicates that it is connected to the computer but computer does not recognises it



  • Geeyes May 18, 2008

    I lost the CD and hence I am stuck. The computer does not recognise my 2.GB.MP3. I want the CD matter to be downloaded in to my computer

  • Anonymous May 20, 2008

    i have charged my sansamb3 still it does not chrged sansamb3 pls how to rectify the problem

  • Anonymous May 22, 2008

    Same problem: Battery charging, windows don't recognize it.

  • Anonymous May 25, 2008

    yes i have a same problem but it also won't charge what can i do?

  • Anonymous May 26, 2008

    i plug in the sansa clip and the comuter does not recognize it.

  • homie05 Feb 27, 2009

    sandisk wont charge




  • Anonymous Feb 27, 2009

    frozen and erase all my music

  • pritishsandh Feb 28, 2009

    The Battery has drained out and when I try to recharge it, then it is not detecting the device. What can be the problem??

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4 Answers

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Another solution is to get your computer connected to the internet for to install the components that makes it work. This is my experience using it with windows XP operating system. If the installation completes the computer will recognize it and it will charge and you can view your files. And be patient with the device as it took me some patience to understand this. Alternatively use it on a system with windows 2000 even without the installation, my experience was that it works.

Posted on May 25, 2008

THANK YOU! SOLUTION #2

Posted on May 23, 2008

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You have to put it in hold then hold down the center button. while holding the center button plug the usb cord (usb should already be connected to comp) into the sansa. then release center button.

Posted on May 19, 2008

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Let it charge up

Posted on May 13, 2008

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I had the same problem, all you have to do is first turn on the Mp3.Then go to settings. Then go down to USB mode. It will probably say, auto detect.But instead scroll down to MSC. If that doesn't work try MTP.

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I got it fixed....I got looking further into your trouble shooting stuff and found people that had the same problem, but here is what fixed mine and was one of the solutions another person had when I was looking :


I went to Settings on my MP3
Then to USB Mode and changed it from MTP to MSC and hooked it up and my computer recognized it right away. I don't know what the difference is but it worked.

Thanks, Rhonda

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and changes the format of the hard drive

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might be dust in your usb port or your connector I had that happen to me before Ii cleaned it with that pressured air stuff and works great. ~Grim

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