Question about Motorola Mobility Moto Q

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Motorola Q (neww model)

When phone receives calls from those that are currently in the contacts list. The call appears UNKNOWN. Everytime. Don't know why

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If you are out of the region such as they are in NA and you are in LA this will happen.

Posted on May 09, 2008

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Are you sure they are not blocking their number before calling? I would delete one of the numbers and have that person call again to see if they still show up UNKNOWN.

Posted on May 01, 2008

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Posted on Jan 02, 2017

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1 Answer

How do I delete a contact on my call list


Hi there.

Can you tell me the phone model? Usually it is located in the CALL HISTORY Section. Go to Received Calls and delete it.


Let me know if you need further assistance.

Thank you!

Jul 02, 2011 | Motorola Cell Phones

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I have samsung cell phone and i receive a particular call as unknown( unknown appears on phone screen litterly) an d for others call, its showing either the number or name if added in the list. what i do...


hi my friend
when you press the down key in the left side of the phone for 2 seconds , it makes a fake call for you , it is a trick to call a fake call with yourself to run away from a boring place or person :D and when you press that key , the name of caller shown as "unknown"

good luck ;)

Mar 09, 2011 | Samsung Jet S8000 Cell Phone

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I cant send sms. everytime i do, a message 'unknown error' appears.


You need to contact your service carrier for help on that.

Mar 26, 2010 | Motorola Cell Phones

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My son tried to send me a photo of our grandaughter to my mobile but when i try to view it it comes up with a message unknown subsciber have a samsung d900


Hi, and welcome to FixYa!

I've been doing some research on your problem of not being able to receive MMS messages (pictures) on your phone. There are a couple of reasons why you may not be able to. I'll list them in order:

1) Your cellular provider may not have MMS activated for your phone. Contact your provider and ask if MMS is enabled on your line.
a) If they tell you, no - it is not currently enabled, then ask them to enable it for you.
b) If they tell you, yes - it is currently enabled, ask to speak to someone in Tech Support. Inform Tech Support that you are not receiving MMS messages but instead, an 'Unknown Subscriber' message although you have MMS currently activated on your line. Most Tech Support Departments can send a 'packet' to your phone that you will simply click on when you receive it - and download it on your phone. That should solve the problem.

There is one more problem I discovered. If the picture you are sent is too large for your phone's screen to display you might also receive this, 'Unknown Subscriber' message.

Regardless, your first call should be to your cellular provider to ask assistance with your MMS settings.

I hope this information will help you.


Feb 04, 2010 | Samsung SGH-D900 Cellular Phone

1 Answer

UNIDEN TRU8888-CALLER ID DOES NOT WORK


Hi

Thanks for using FixYa. I think you have stored more than 100 Caller ID messages and hence the caller ID is not showing on Uniden Tru8888. In the following cases the caller ID will not be shown-

If you answer a call before the Caller ID message is received (for example, before the second ring), the Caller ID message will not appear.

When the call is received via a telephone company that does not offer Caller ID service, the caller’s phone number and name does not appear. (This includes some international calls.)

When the call is via a private branch exchange (PBX), the caller's phone number and name may not appear.

You may receive any one of the following messages:

When a private name is received; Private Name
When a private number is received; Private Number
When a unknown name is received; Unknown Name
When a unknown number is received; Unknown Number
When invalid data is received; Incomplete Data

The Caller ID list stores information for incoming calls - even unanswered calls. You can store up to 100 Caller ID messages and phonebook entries (including Speed Dials) for each handset and the base. You can view the Caller ID list through the handset or base during a call or when the phone is in standby mode.

Memory locations for Caller ID messages and Phonebook entries (including Speed Dials) are common, you can store up to all 100 entries for each handset and the base. Caller ID messages are not stored when you have 100 phonebook entries. When you have stored a total of 100 phonebook entries and Caller ID messages, the oldest Caller ID message is overwritten.

Please do rate the solution and revert for further assistance.


Thanks
Rylee

Aug 16, 2009 | Uniden Cordless Phone

2 Answers

My phone doesnt recognize any received calls!!!!


go on seting
go on phone setting
drag to no filter
enter in
you will see many number in it
delete all number

Jul 12, 2009 | HTC G1

1 Answer

Incoming calls "Unknown" reflected on screen and contact


check on the phone if you have the CLI activated also contact your service provider for activation of the CLI to receive the caller identification

cheers

pls rate the solution

Jun 29, 2009 | Samsung SGH-E370 Cellular Phone

1 Answer

V3a caller id unknown caller id need help figuring out how to change this as they do show up when calling


take backup of ALL the data of ur cell phone and then do a MASTER RESET.
it shud solve the problem.
i hav done it twice.

May 27, 2009 | Motorola Mobility RAZR V3

1 Answer

Block both incoming and outgoing cal to a particular mobile number.


Handy Blacklist protects your time and peace of mind by keeping undesired calls off your phone. If there is someone you just don’t want to hear from, let Handy Blacklist keep that person off your phone!
2 types of lists with different functions will keep unwanted calls hidden from your eyes. You have one blacklist and one or several Allow lists. Only one list can be activated at the moment.
Blacklist contains numbers you want to be blocked. You can add numbers from recent calls, contact list or just by typing them. If you reject a call manually, the software will propose you to add that number to blacklist automatically! Blocking of Private and Unknown calls is also available.
Allow list contains numbers which will be allowed to receive while others will be rejected. In addition, you can choose a "reject" action to return a prewritten text message back to the caller. A notification of the missed calls appearing in a popup note can be set by user as well.

Jun 04, 2008 | Nokia N70 Cellular Phone

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

Oct 09, 2012 | Motorola Mobility Moto Q

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